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Best Western Plus Apollo Hotel Newcastle

4.5 star property
4.5-star luxury hotel near Westfield Kotara

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Photo gallery for Best Western Plus Apollo Hotel Newcastle

Lobby
Outdoor pool, pool umbrellas
Standard Apartment, Multiple Beds, Non Smoking, Kitchen (Full Kitchen)
Exterior
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service

Explore the area

Map
290 Pacific Hwy, Charlestown, NSW, 2290
  • Westfield Kotara
    ‪3 min drive‬
  • Blackbutt Reserve
    ‪5 min drive‬
  • John Hunter Hospital
    ‪7 min drive‬
  • Newcastle, NSW (NTL-Williamtown)
    ‪33 min drive‬

Room options

View all photos for Standard Apartment, Multiple Beds, Non Smoking, Kitchen (Full Kitchen)

Standard Apartment, Multiple Beds, Non Smoking, Kitchen (Full Kitchen)

Standard Apartment, Multiple Beds, Non Smoking, Kitchen (Full Kitchen)

  • 72 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bed

View all photos for Deluxe Room, 1 Queen Bed, Non Smoking

Deluxe Room, 1 Queen Bed, Non Smoking

Deluxe Room, 1 Queen Bed, Non Smoking

  • 36 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 King Bed, Non Smoking

Premium bedding, minibar, in-room safe, desk

Superior Room, 1 King Bed, Non Smoking

  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, Non Smoking, Balcony

Premium bedding, minibar, in-room safe, desk

Executive Room, 1 King Bed, Non Smoking, Balcony

  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, Multiple Beds, Non Smoking

Family Room, Multiple Beds, Non Smoking

Family Room, Multiple Beds, Non Smoking

  • 60 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Balcony

Premium bedding, minibar, in-room safe, desk

Standard Room, 1 King Bed, Non Smoking, Balcony

  • 36 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking, Balcony

  • Sleeps 2
  • 1 King Bed

About the area

Newcastle

Charlestown stay.Your stay at this Charlestown hotel places you within 3 miles (5 km) of Westfield Kotara and Blackbutt Reserve. Also, Dudley Beach is within 3 miles (5 km) and John Hunter Hospital is within 6 miles (10 km).

What's nearby

  • Westfield Kotara - 3 min drive - 2.3 km
  • Blackbutt Reserve - 5 min drive - 4.7 km
  • John Hunter Hospital - 7 min drive - 6.4 km
  • Merewether Beach - 8 min drive - 6.5 km
  • Newcastle Beach - 15 min drive - 9.9 km

Getting around

  • Kotara Station - 4 min drive
  • Newcastle, NSW (NTL-Williamtown) - 33 min drive

Restaurants

  • ‪Soul Origin - ‬14 min walk
  • ‪Megamania Family Restaurant & Playland - ‬14 min walk
  • ‪Hot Shot Lounge - ‬13 min walk
  • ‪Grill'd - ‬13 min walk
  • ‪McDonald's - ‬12 min walk

About this property

Best Western Plus Apollo Hotel Newcastle

4.5-star luxury hotel near Westfield Kotara
Best Western Plus Apollo Hotel Newcastle offers its guests an outdoor pool and a fitness center. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business center and 4 meeting rooms. Event space at this hotel measures 1076 square feet (100 square meters) and includes a conference center. A terrace, multilingual staff, and tour/ticket assistance are also featured at the luxury Best Western Plus Apollo Hotel Newcastle. Free self parking is available.

This 4.5-star Newcastle hotel is smoke free.

  • 95 guestrooms or units
  • 3 levels
  • 1076 sq ft of conference space
  • 100 sq m of conference space
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Best Western Plus Apollo Hotel Newcastle offers 95 air-conditioned accommodations with minibars and safes. Accommodations offer separate sitting areas. Beds feature premium bedding. 55-inch flat-screen televisions come with digital channels. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and microwaves can be requested.

Languages

Afrikaans, Chinese (Cantonese), English, Japanese, Korean, Spanish

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Property amenities

Family friendly

  • In-room crib
  • Laundry facilities
  • Microwave on request
  • Outdoor pool
  • Pool gate

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Continental breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; AUD 8 to 25 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Gym
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

Room amenities

Entertainment

  • 55-inch flat-screen TV with digital channels

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Microwave on request
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1 percent for credit card payments
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for AUD 35 per day.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 300.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately AUD 8 to 25 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 35 per day
  • Credit card charges are subject to a surcharge of 1 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Parties and events (including weddings) are allowed on site
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, and Union Pay. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Parties and events (including weddings) are allowed on site.
    For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

This property hosts weddings on the weekends. Guests should expect a high level of noise until 11 PM.

We should mention

  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Apollo International Hotel
Best Western Plus Apollo International Charlestown
Best Western Plus Apollo International Hotel
Best Western Plus Apollo International Hotel Charlestown
Best Plus Apollo Newcastle
Best Western Plus Apollo International Hotel
Best Western Plus Apollo Hotel Newcastle Hotel
Best Western Plus Apollo Hotel Newcastle Charlestown
Best Western Plus Apollo Hotel Newcastle Hotel Charlestown

Best Western Plus Apollo Hotel Newcastle Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 630 out of 1001 reviews
Rating 8 - Good. 282 out of 1001 reviews
Rating 6 - Okay. 53 out of 1001 reviews
Rating 4 - Poor. 19 out of 1001 reviews
Rating 2 - Terrible. 17 out of 1001 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Bailey

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was purfect besides the shower it was to small and couldn’t go higher so I had to bend down to get my hair wet
Stayed 2 nights in Jan 2025

10/10 Excellent

Wendy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed was so comfy.
Stayed 4 nights in Dec 2024

10/10 Excellent

wayne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, property conditions & facilities
Staff very efficient and obliging.
Stayed 3 nights in Dec 2024

8/10 Good

Tiarney

Stayed 1 night in Dec 2024

10/10 Excellent

Natasha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great spot for all round!
Such a beautiful spot, I had such a lovely view from my room. Staff were lovely and kind! There was a great deal on for Friday dinner which I unfortunately missed out on, due to the beds being super comfy I couldn’t get out!
Stayed 2 nights in Dec 2024

6/10 Okay

Kaya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Hasham

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient
Thank you l
Stayed 13 nights in Nov 2024

8/10 Good

William

Liked: Amenities
Always perfect
Stayed 1 night in Dec 2024

4/10 Poor

Julie

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The hotel was clean & quiet. Someone accessed my room at 4am with their card, I yelled out & they disappeared. As a single woman travelling I found the experience unnerving & did not feel safe for the rest of the morning. When I reported to the front desk on check out the receptionist seemed to be non plussed, said this happened alot with their customers. I am disappointed & disturbed that your card access is not exclusive to your room. Will not stay again.
Stayed 1 night in Dec 2024

10/10 Excellent

kevin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value, very quiet, spacious rooms, nice outlook over bush, good restaurant
Stayed 1 night in Dec 2024

10/10 Excellent

Ivo

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
great venue with friendly staff. The amenities are great and dining options and quality of food is very high. Would recommend to others
Stayed 1 night in Dec 2024

8/10 Good

Nithiajothi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable room.
Stayed 2 nights in Nov 2024

8/10 Good

Peter

Liked: Staff & service, amenities, property conditions & facilities
24 hr check in
Stayed 1 night in Nov 2024

8/10 Good

John

Travelled with partner
Liked: Staff & service, property conditions & facilities
Good location. Parking difficult for large sedan. Very narrow with some long gutters/ beds to negotiate over.
Stayed 1 night in Nov 2024

8/10 Good

Raviv

Business traveller, Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
The hotel and the rooms are nice and comfortable, bordering on beautiful natural surroundings. The rooms should be aired and freshened a bit more as some carry distinct occupancy odors.
Stayed 1 night in Nov 2024

10/10 Excellent

L

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious clean rooms. Dining room food was excellent!
Stayed 1 night in Nov 2024

10/10 Excellent

Tulsi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
The property was fantastic . The staff were polite and friendly and the food was enjoyable
Stayed 1 night in Nov 2024

10/10 Excellent

Trent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

NORMAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was clean and well designed. Ate at the in-h
Room was clean and well designed.
Stayed 1 night in Nov 2024

10/10 Excellent

pamela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to restaurants and shopping. Short drive to beaches.
Stayed 1 night in Nov 2024

10/10 Excellent

Shivorn

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable
Balcony room is great size, not small and amazing views. 12 minute drive to Newcastle
Stayed 1 night in Nov 2024

10/10 Excellent

Jane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
God place to stay
Stayed 1 night in Nov 2024