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Crystalbrook Kingsley

4.5 star property
4.5-star luxury hotel near Newcastle Civic Theater

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Photo gallery for Crystalbrook Kingsley

Reception
Rooftop bar
Exterior
Courtyard
Premium bedding, Tempur-Pedic beds, minibar, in-room safe

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
  • Parking available

Explore the area

Map
282 King St, Newcastle, NSW, 2300
  • Newcastle Civic Theater
    ‪2 min walk‬
  • Newcastle Beach
    ‪18 min walk‬
  • Merewether Beach
    ‪6 min drive‬
  • Newcastle, NSW (NTL-Williamtown)
    ‪31 min drive‬

Room options

View all photos for Park King

Park King

Park King

  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Harbour Twin

Premium bedding, Tempur-Pedic beds, minibar, in-room safe

Harbour Twin

  • 29 sq m
  • Harbor view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Harbour King

Premium bedding, Tempur-Pedic beds, minibar, in-room safe

Harbour King

  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Urban King

Premium bedding, Tempur-Pedic beds, minibar, in-room safe

Urban King

  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Urban Twin

Premium bedding, Tempur-Pedic beds, minibar, in-room safe

Urban Twin

  • 29 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Park Twin

Premium bedding, Tempur-Pedic beds, minibar, in-room safe

Park Twin

  • 29 sq m
  • Sleeps 2
  • 2 Twin Beds

About the area

Newcastle

Heart of Newcastle.With a stay at this Newcastle City Centre hotel, you'll be within half a mile (1 km) of Newcastle Civic Theater and 2 miles (3 km) of Newcastle Beach. Newcastle Ocean Baths and Merewether Beach are also within 2 miles (3 km).

What's nearby

  • Newcastle Civic Theater - 2 min walk - 0.2 km
  • NEX - 7 min walk - 0.7 km
  • Newcastle Beach - 18 min walk - 1.5 km
  • Newcastle Ocean Baths - 5 min drive - 2.8 km
  • Merewether Beach - 6 min drive - 2.0 km

Getting around

  • Civic Station - 3 min walk
  • Newcastle, NSW (NTL-Williamtown) - 31 min drive

Restaurants

  • ‪FogHorn Brewhouse - ‬3 min walk
  • ‪Menya Makoto - ‬3 min walk
  • ‪Newy Burger Co - ‬5 min walk
  • ‪Chinois Restaurant - ‬4 min walk
  • ‪Light Years - ‬3 min walk

About this property

Crystalbrook Kingsley

4.5-star luxury hotel near Newcastle Civic Theater
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. There are 2 meeting rooms available. A terrace, multilingual staff, and a garden are also featured at the luxury Crystalbrook Kingsley. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4.5-star Newcastle hotel is smoke free.

  • 130 guestrooms or units
  • 9 levels
  • Built in 2021
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Terrace
  • Garden
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Dining venue
Crystalbrook Kingsley offers 130 accommodations with minibars and espresso makers. Tempur-Pedic beds feature premium bedding. A pillow menu is available. 55-inch Smart televisions come with digital channels. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

This Newcastle hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include hair dryers and irons/ironing boards. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Cantonese), Chinese (Mandarin), Dutch, English, French, German, Hindi, Indonesian, Italian, Japanese, Korean, Malay, Russian, Turkish

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Property amenities

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Offsite parking within 0.6 miles (AUD 15 per day)
  • Secured, covered valet parking on site (AUD 50 per day; includes in/out privileges)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: AUD 42 for adults and AUD 19 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Bicycle storage
  • Free bicycle rentals

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 55-inch smart TV with digital channels
  • Streaming services

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Tempur-Pedic mattress

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Electric kettle
  • Espresso maker
  • Limited room service
  • Mini-fridge
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 70.0 per day.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AUD 42 for adults and AUD 19 for children
  • Covered valet parking fee: AUD 50 per day (in/out privileges)
  • Nearby parking fee: AUD 15 per day (3281 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 70.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector and a security system
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a smoke detector and a security system in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Crystalbrook Kingsley Hotel
Crystalbrook Kingsley Newcastle
Crystalbrook Kingsley Hotel Newcastle

Crystalbrook Kingsley Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 285 out of 435 reviews
Rating 8 - Good. 96 out of 435 reviews
Rating 6 - Okay. 33 out of 435 reviews
Rating 4 - Poor. 13 out of 435 reviews
Rating 2 - Terrible. 8 out of 435 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Mark

Stayed 1 night in Dec 2024

10/10 Excellent

Jiaxin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay.The room is clean, comfortable & sustainable. It’s right in city centre & close to everything. Only thing is parking is not so convenient. However they’ve got valet service that could fix it up
Stayed 2 nights in Dec 2024

10/10 Excellent

Alina

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful room, very impressed with the property, fantastic breakfast with gorgeous views, will definitely stay again
Stayed 1 night in Dec 2024

10/10 Excellent

Ann

Stayed 3 nights in Sep 2024

10/10 Excellent

HANSA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Adrian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Interesting place with character. A bit of luxury but not over the top.
Stayed 2 nights in Dec 2024

8/10 Good

Campbell

Liked: Amenities
It went well. New property and good amenities. Was upgraded fortunately and received a top floor room. Only criticism is the $300 holding fee on the card which I couldn’t quite work out for the 4 night stay.
Stayed 5 nights in Dec 2024

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Shorty stay
Short break in Newcastle. We normally book the Urban King but tried the Harbour King this time. Apart from being on higher floor, view isn’t much better. In fact the layout of the Urban King is preferable.
Stayed 2 nights in Dec 2024

8/10 Good

Darryl

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Phillip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean rooms. Close to everything I needed within walking distance
Stayed 3 nights in Dec 2024

10/10 Excellent

Mick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the view staff were friendly. Nothing was a problem at all will definately come back and stay
Stayed 1 night in Nov 2024

10/10 Excellent

Ian

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 2 nights in Dec 2024

8/10 Good

Shelley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

8/10 Good

Leo

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Gary

Stayed 1 night in Nov 2024

8/10 Good

Shoeb

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

6/10 Okay

Gail

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very small claustrophobic room. Definitely not worth the money. Valet parking a real rip off.
Stayed 2 nights in Nov 2024

10/10 Excellent

nicholas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Gary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simply the best Hotel in Newcastle.
Stayed 1 night in Nov 2024

8/10 Good

Isabelle

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very nice. However parking was difficult.
Stayed 1 night in Nov 2024

8/10 Good

Scotty

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
I had issues with the tablet and couldn't order dinner. Their resolution was to try to fix and then replace the tablet, instead of just letting me order the food. I did tell them I was hungry and getting the order in was my priority. Once the food arrived, it was absolutely excellent.
Stayed 2 nights in Oct 2024

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Easy check in and check out .Parking off site was easy ,not the hassle I thought it would be .Great bar on level 9 ,with views of Newcastle.Walking distance to most things .Spacious quiet room and comfortable bed .friendly staff .Relaxed vibe .
Stayed 2 nights in Nov 2024

4/10 Poor

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Hotel was lovely, but wasn’t aware you had to prepay for parking. Had to park in the streets and had to keep moving the car.
Stayed 1 night in Nov 2024

4/10 Poor

Brian

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
We stayed at Crystalbrook Kingsley as we were attending a show at the Civic Theatre next door. This was our second time, and we had fond memories of having pre-show drinks at Rombards on L9, watching the sun go down with amazing views over the harbour. This time we were to be sadly disappointed. After travelling up to L9 and disembarking the lift, we were met with a staff member telling us the bar was closed to hotel guests as there was a private function on! Seriously? We then went down to the G level bar, which was full of hotel guests unable to access the L9 bar and had to sit outside with our drinks - which if the area had atmosphere - we would not have minded at all. Disappointingly, it did not. For an establishment that prides itself on luxury accommodation, this outside area looks like an afterthought - or no thought at all. We thought we would have a post-show drink, only to find that none of the bars in this five-star hotel were open! We thought that if there is a show on at the theatre next door, and quite a few of your hotel guests are there for that show, why wouldn't you accommodate your guests? Underwhelming, oversight, disappointing.
Stayed 1 night in Nov 2024

10/10 Excellent

Lubco

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice convenient location with a fantastic bar
Stayed 1 night in Nov 2024