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Crystalbrook Kingsley

4.5 star property
4.5-star luxury hotel near Newcastle Civic Theater

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Photo gallery for Crystalbrook Kingsley

Reception
Exterior
Premium bedding, Tempur-Pedic beds, minibar, in-room safe
Rooftop bar
Courtyard

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • Breakfast available
  • 24/7 front desk
  • Parking available
  • Housekeeping

Explore the area

Map
282 King St, Newcastle, NSW, 2300
  • Newcastle City Hall
    ‪1 min walk‬
  • Newcastle Civic Park
    ‪1 min walk‬
  • Newcastle Civic Theater
    ‪2 min walk‬
  • Newcastle, NSW (NTL-Williamtown)
    ‪31 min drive‬

Room options

View all photos for Park King

Park King

Park King

  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Harbour Twin

Premium bedding, Tempur-Pedic beds, minibar, in-room safe

Harbour Twin

  • 29 sq m
  • Harbor view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Harbour King

Premium bedding, Tempur-Pedic beds, minibar, in-room safe

Harbour King

  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Urban King

Premium bedding, Tempur-Pedic beds, minibar, in-room safe

Urban King

  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Urban Twin

Premium bedding, Tempur-Pedic beds, minibar, in-room safe

Urban Twin

  • 29 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Park Twin

Premium bedding, Tempur-Pedic beds, minibar, in-room safe

Park Twin

  • 29 sq m
  • Sleeps 2
  • 2 Twin Beds

Similar properties

2 bars/lounges

QT Newcastle

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
4.8 out of 5, Exceptional, (313)
The price is CA $287
per night
CA $316 total
includes taxes & fees
18 Mar - 19 Mar
QT Newcastle

About the area

Newcastle

Heart of Newcastle.Stay at this Newcastle hotel and you'll be within half a mile (1 km) of Newcastle Civic Theater and 2 miles (3 km) of Newcastle Beach. Newcastle Ocean Baths and Merewether Beach are also within 2 miles (3 km).

What's nearby

  • Newcastle City Hall - 1 min walk - 0.1 km
  • Newcastle Civic Theater - 2 min walk - 0.2 km
  • Newcastle Beach - 18 min walk - 1.5 km
  • Newcastle Ocean Baths - 5 min drive - 2.8 km
  • Merewether Beach - 6 min drive - 2.0 km

Getting around

  • Civic Station - 3 min walk
  • Newcastle, NSW (NTL-Williamtown) - 31 min drive

Restaurants

  • ‪FogHorn Brewhouse - ‬3 min walk
  • ‪Menya Makoto - ‬3 min walk
  • ‪Newy Burger Co - ‬5 min walk
  • ‪Chinois Restaurant - ‬4 min walk
  • ‪Light Years - ‬3 min walk

About this property

Crystalbrook Kingsley

4.5-star luxury hotel near Newcastle Civic Theater
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. There are 2 meeting rooms available. A terrace, multilingual staff, and a garden are also featured at the luxury Crystalbrook Kingsley. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4.5-star Newcastle hotel is smoke free.

  • 130 guestrooms or units
  • 9 levels
  • Built in 2021
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Terrace
  • Garden
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Dining venue
Crystalbrook Kingsley offers 130 accommodations with minibars and espresso makers. Tempur-Pedic beds feature premium bedding. A pillow menu is available. 55-inch Smart televisions come with digital channels. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

This Newcastle hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include hair dryers and irons/ironing boards. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Cantonese), Chinese (Mandarin), Dutch, English, French, German, Hindi, Indonesian, Italian, Japanese, Korean, Malay, Russian, Turkish

Property amenities

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured covered valet parking on site (AUD 50 per day; includes in/out privileges)
  • Limited onsite parking
  • Wheelchair-accessible parking available
  • Height restrictions apply for onsite parking
  • Offsite parking within 3281 ft (AUD 15 per day)

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10:00 AM: AUD 42 for adults and AUD 19 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Things to do

  • Bike parking
  • Bike storage
  • Free bicycle rentals

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Valet for wheelchair-equipped vehicle
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 55-inch Smart TV
  • Digital channels
  • Streaming services

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Tempur-Pedic bed

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Food and drink

  • Electric kettle
  • Espresso maker
  • Mini-fridge
  • Minibar

More

  • Bulk dispenser for toiletries
  • Connecting rooms available
  • Desk
  • Electrical adapters/chargers
  • Energy-saving switches
  • Guidebooks/recommendations
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Mobile key entry
  • Phone
  • Recycling
  • Restaurant dining guide
  • Safe
  • Slippers
  • Soundproofing
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 70.0 per day.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AUD 42 for adults and AUD 19 for children
  • Covered valet parking fee: AUD 50 per day (in/out privileges)
  • Nearby parking fee: AUD 15 per day (3281 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 70.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector and a security system
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a smoke detector and a security system in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Crystalbrook Kingsley Hotel
Crystalbrook Kingsley Newcastle
Crystalbrook Kingsley Hotel Newcastle

Crystalbrook Kingsley Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 280 out of 429 reviews
Rating 8 - Good. 95 out of 429 reviews
Rating 6 - Okay. 33 out of 429 reviews
Rating 4 - Poor. 13 out of 429 reviews
Rating 2 - Terrible. 8 out of 429 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

nicholas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Gary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simply the best Hotel in Newcastle.
Stayed 1 night in Nov 2024

8/10 Good

Isabelle

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very nice. However parking was difficult.
Stayed 1 night in Nov 2024

8/10 Good

Scotty

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
I had issues with the tablet and couldn't order dinner. Their resolution was to try to fix and then replace the tablet, instead of just letting me order the food. I did tell them I was hungry and getting the order in was my priority. Once the food arrived, it was absolutely excellent.
Stayed 2 nights in Oct 2024

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Easy check in and check out .Parking off site was easy ,not the hassle I thought it would be .Great bar on level 9 ,with views of Newcastle.Walking distance to most things .Spacious quiet room and comfortable bed .friendly staff .Relaxed vibe .
Stayed 2 nights in Nov 2024

4/10 Poor

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Hotel was lovely, but wasn’t aware you had to prepay for parking. Had to park in the streets and had to keep moving the car.
Stayed 1 night in Nov 2024

4/10 Poor

Brian

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
We stayed at Crystalbrook Kingsley as we were attending a show at the Civic Theatre next door. This was our second time, and we had fond memories of having pre-show drinks at Rombards on L9, watching the sun go down with amazing views over the harbour. This time we were to be sadly disappointed. After travelling up to L9 and disembarking the lift, we were met with a staff member telling us the bar was closed to hotel guests as there was a private function on! Seriously? We then went down to the G level bar, which was full of hotel guests unable to access the L9 bar and had to sit outside with our drinks - which if the area had atmosphere - we would not have minded at all. Disappointingly, it did not. For an establishment that prides itself on luxury accommodation, this outside area looks like an afterthought - or no thought at all. We thought we would have a post-show drink, only to find that none of the bars in this five-star hotel were open! We thought that if there is a show on at the theatre next door, and quite a few of your hotel guests are there for that show, why wouldn't you accommodate your guests? Underwhelming, oversight, disappointing.
Stayed 1 night in Nov 2024

10/10 Excellent

Lubco

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice convenient location with a fantastic bar
Stayed 1 night in Nov 2024

10/10 Excellent

Leonardo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and accomodation. Parking is a bit of a problem and needs to be better managed by the hotel.
Stayed 2 nights in Nov 2024

10/10 Excellent

blair

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Kelly

It was very disappointing that there was no parking
Stayed 4 nights in Nov 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

6/10 Okay

HAI MIN

Stayed 2 nights in Nov 2024

8/10 Good

Karina, Moranbah

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location. Super comfortable beds. Service was friendly.
Stayed 2 nights in Oct 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 3 nights in Oct 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel. Parking was inconvenient. Good location
Stayed 1 night in Sep 2024

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great boutique hotel in the centre of town
Stayed 2 nights in Oct 2024

8/10 Good

Chris

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Newc Overnighter
Quick overnighter to Newcs - great hotel, good location & friendly & attentive staff
Stayed 1 night in Oct 2024

10/10 Excellent

Mumin

Liked: Cleanliness, staff & service, property conditions & facilities
Convenience
Stayed 2 nights in Oct 2024

10/10 Excellent

Neville

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff gave excellent service. The rooms are quiet and comfortable. Dinning facilities are wonderful.
Stayed 3 nights in Oct 2024

10/10 Excellent

Philip

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautifully renovated iconic 70s building. Buffet breakfast was only average but otherwise we had a great stay.
Stayed 1 night in Oct 2024

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Ebony

Stayed 1 night in Sep 2024

8/10 Good

tae hee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
building, Robby, bed bath are great. But bit noisy outside
Stayed 1 night in Oct 2024