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Quest Newcastle

4.5 star property
4.5-star luxury aparthotel near NEX

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Photo gallery for Quest Newcastle

Apartment, 1 Bedroom | Living area
Reception
Apartment, 1 Bedroom | Living area
Fridge, microwave, oven, coffee/tea maker
Front of property

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Pool
  • Washer
  • Dryer
  • Kitchen
  • Parking available

Explore the area

Map
575 Hunter Street, Newcastle West, NSW, 2300
  • NEX
    ‪3 min walk‬
  • Newcastle Civic Theater
    ‪8 min walk‬
  • Newcastle Beach
    ‪7 min drive‬
  • Newcastle, NSW (NTL-Williamtown)
    ‪26 min drive‬

Room options

View all photos for Apartment, 1 Bedroom

43-inch flat-screen TV with digital channels, Netflix

Apartment, 1 Bedroom

  • 62 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Apartment, 2 Bedrooms

43-inch flat-screen TV with digital channels, Netflix

Apartment, 2 Bedrooms

  • 76 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds OR 1 King Bed and 1 Queen Bed

About the area

Newcastle

City center stay.You'll be steps from NEX and within a 10-minute walk of Newcastle Civic Theater with a stay at this Newcastle West aparthotel. Also, Newcastle Museum is within half a mile (1 km) and Merewether Beach is within 2 miles (3 km).
View more Aparthotels in NewcastleOpens in a new window

What's nearby

  • NEX - 3 min walk - 0.3 km
  • Newcastle Civic Theater - 8 min walk - 0.7 km
  • Merewether Beach - 5 min drive - 2.2 km
  • Newcastle Ocean Baths - 6 min drive - 3.4 km
  • Newcastle Beach - 7 min drive - 2.6 km

Getting around

  • Civic Station - 8 min walk
  • Newcastle, NSW (NTL-Williamtown) - 26 min drive

Restaurants

  • ‪McDonald's - ‬5 min walk
  • ‪KFC - ‬3 min walk
  • ‪King Street Hotel - ‬3 min walk
  • ‪Harrys Schnitzel Joint Marketown - ‬7 min walk
  • ‪Honeysuckle Hotel - ‬8 min walk

About this property

Quest Newcastle

4.5-star luxury aparthotel near NEX
Quest Newcastle offers its guests an indoor pool, a hot tub, and a fitness center. The luxury Quest Newcastle also features a vending machine, concierge services, and laundry facilities. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4.5-star Newcastle aparthotel is smoke free.

  • 1 building
  • 64 guestrooms or units
  • 10 levels
  • Built in 2000
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Elevator
  • No smoking on site
Quest Newcastle offers 64 air-conditioned accommodations with washers/dryers and safes. Rooms open to balconies. 43-inch flat-screen televisions come with digital channels and Netflix. Accommodations at this 4.5-star aparthotel have kitchens with refrigerators, microwaves, separate dining areas, and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided on weekdays only.

Languages

English

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Property amenities

Beach

  • Beach nearby

Pool/Spa

  • Hot tub
  • Indoor pool

Internet

  • Available in the apartment: Free WiFi

Parking and transportation

  • Secured, uncovered self parking on site (AUD 35 per day)
  • Limited onsite parking

Family friendly

  • Crib: AUD 5 per night

Kitchen

  • Coffee/tea maker
  • Electric kettle
  • Freezer
  • Microwave
  • Oven
  • Refrigerator
  • Toaster

Bedrooms

  • 2 bedrooms
  • Alarm clock
  • Bedsheets provided
  • Rollaway/extra bed: AUD 45 per night

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Living spaces

  • Living room
  • Separate dining area

Entertainment

  • 43-inch flat-screen TV with digital channels
  • Netflix

Outdoor areas

  • Balcony

Laundry

  • Laundry detergent
  • Laundry facilities
  • Laundry service
  • Washer/dryer

Work spaces

  • Laptop workspace

Comfort

  • Air conditioning

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Housekeeping (weekdays only)
  • Iron/ironing board
  • Limited-hour front desk
  • Luggage storage
  • Phone
  • Safe
  • Safe at front desk
  • Vending machine

Location highlights

  • In the city center
  • Near the boardwalk/promenade

Things to do

  • Gym
  • Golfing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 1 building
  • 10 floors
  • 64 units
  • Built in 2000

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 8:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

The property charges 3.5 percent for credit card payments
The front desk is open daily from 7:00 AM - 9:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 45.0 per night.
  • Cribs (infant beds) are available for AUD 5.0 per night.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 200.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self parking fee: AUD 35 per day
  • Crib (infant bed) fee: AUD 5.0 per night
  • Rollaway bed fee: AUD 45.0 per night
  • Credit card charges are subject to a surcharge of 3.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and debit cards. Cash is not accepted. The property is professionally cleaned.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Newcastle Quest
Quest Apartment Newcastle
Quest Newcastle
Quest Hotel Newcastle
Quest Newcastle Hotel Newcastle
Quest Newcastle Newcastle West
Quest Newcastle Apartment
Apartment Quest Newcastle Newcastle West
Newcastle West Quest Newcastle Apartment
Apartment Quest Newcastle
Quest Apartment
Quest
Quest Newcastle Aparthotel
Quest Newcastle Newcastle West
Quest Newcastle Aparthotel Newcastle West

Quest Newcastle Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 263 out of 475 reviews
Rating 8 - Good. 165 out of 475 reviews
Rating 6 - Okay. 30 out of 475 reviews
Rating 4 - Poor. 11 out of 475 reviews
Rating 2 - Terrible. 6 out of 475 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Kenneth

Business traveller
Liked: Cleanliness, room comfort
Stayed 4 nights in Jan 2025

8/10 Good

Raquel

Liked: Cleanliness, property conditions & facilities
Good location, neat and tidy rooms and the staff were accommodating and friendly.
Stayed 1 night in Jan 2025

8/10 Good

Melina

Travelled with family
Liked: Cleanliness, property conditions & facilities
The staff at check in (and pre-check in were helpful and friendly). Room was clean and they updated the layout to accomodate our teenage kids. My only complaint was that the bedroom and bathroom doors need greasing as they all squeaked very loudly.
Stayed 1 night in Jan 2025

10/10 Excellent

Tim

Liked: Cleanliness, room comfort

Exceptional Hotel

Always a great stay, this Hotel is central with the city.
Stayed 2 nights in Dec 2024

8/10 Good

Heather

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good location. Helpful staff. Had a family room but bit annoying that main bedroom didn’t have ensuite and was only a queen bed.
Stayed 3 nights in Dec 2024

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The only thing we didn’t like is that we had to pay for parking when it’s on the same site as the apartments.
Stayed 5 nights in Dec 2024

4/10 Poor

Lipika

Travelled with family
Disliked: Cleanliness, property conditions & facilities
very old place however front desk staff was very friendly.
Stayed 1 night in Dec 2024

10/10 Excellent

Rebekah

Travelled with family
Liked: Cleanliness, property conditions & facilities
Clean and well appointed. Exactly what we needed to reset for the next leg of our journey.
Stayed 1 night in Dec 2024

10/10 Excellent

Mark

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Very convenient and great sized rooms
Stayed 1 night in Nov 2024

10/10 Excellent

DoKyung, Daejeon

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
I like the location for dining, parking, grocery nearby.
Stayed 5 nights in Nov 2024

10/10 Excellent

Kenneth

Business traveller
Liked: Cleanliness, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Kenneth

Business traveller
Liked: Cleanliness, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Matthew

Travelled with family, Travelled with family and small children
Liked: Cleanliness
It’s ok , but only the lounge area has a split A/C , nothing but a fan in the bedrooms bit basic . Can’t really open the windows for air as it’s very noisy . Pool and gym quite disappointing and grimy you wouldnt go in and the gym is a bit of a joke . Pictures look way better than real life .
Stayed 1 night in Nov 2024

10/10 Excellent

Katreena

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Friendly and helpful staff. Good value property in a great location.
Stayed 1 night in Oct 2024

10/10 Excellent

Timothy

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Property was very located in a good spot with lots of great places to eat and have a drink. The reception staff were really good and we will definitely stay here again in the future.
Stayed 3 nights in Oct 2024

2/10 Terrible

Kumar

Stayed 2 nights in Oct 2024

8/10 Good

louie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
property was good clean and friendly, only negative is i have kids and the pub right underneath was very loud
Stayed 1 night in Oct 2024

10/10 Excellent

Kristy

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
I had broken my leg prior to staying here and the reception desk were very helpful, making sure my car park was the closest one to the building. I very much appreciated the service because it made things much easier for me and the best part was they did it without me even asking.
Stayed 2 nights in Sep 2024

8/10 Good

Chaoran

Travelled with family and small children
Liked: Cleanliness, amenities
It's conveniently located right in the city center, and the staff are very friendly. However, there is some traffic and bar music noise, and the facilities, especially the Wi-Fi speed, are a bit run under.
Stayed 1 night in Aug 2024

8/10 Good

Kenneth

Business traveller
Liked: Cleanliness, amenities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Susan

Liked: Cleanliness, amenities, room comfort
A beautiful one bedroom apartment, clean and fresh with full kitchen and laundry facilities in the apartment. Helpful, friendly staff.
Stayed 1 night in Aug 2024

2/10 Terrible

Michelle

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Leonie

Travelled with family
Liked: Cleanliness, property conditions & facilities
The customer service in this hotel was exceptional. Thank you.
Stayed 2 nights in Aug 2024

10/10 Excellent

Kenneth

Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort

Great stay in Newcastle

We enjoyed our 2 night stay at Quest Newcastle for a family getaway. The check in process was seamless, the apartment had everything we needed and was comfortable. The beds could’ve done with a pillow top as it was a bit firm and springy but other than that we had a good stay and would choose to stay here again.
Stayed 2 nights in Jul 2024