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The Gateway Inn

4.5 star property
4.5-star luxury hotel in Mayfield

Choose dates to view prices

Photo gallery for The Gateway Inn

Front of property
Premium bedding, minibar, in-room safe, desk
Reception
Superior Spa Suite | Living area
Property entrance

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Breakfast available
  • 24/7 front desk

Explore the area

Map
32 Industrial Drive, Mayfield, NSW, 2304
  • University of Newcastle
    ‪5 min drive‬
  • John Hunter Hospital
    ‪9 min drive‬
  • Newcastle Beach
    ‪16 min drive‬
  • Newcastle, NSW (NTL-Williamtown)
    ‪18 min drive‬

Room options

View all photos for Deluxe King with Spa

Premium bedding, minibar, in-room safe, desk

Deluxe King with Spa

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Spa Suite

Superior Spa Suite

Superior Spa Suite

  • 40 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe King

Premium bedding, minibar, in-room safe, desk

Deluxe King

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King Accessible

Deluxe King Accessible

Deluxe King Accessible

  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for One Bedroom Apartment

Premium bedding, minibar, in-room safe, desk

One Bedroom Apartment

  • 50 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior King Balcony

Superior King Balcony

Superior King Balcony

  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior King

Superior King

Superior King

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Two-bedroom Apartment

42-inch LCD TV with cable channels, TV, iPod dock

Two-bedroom Apartment

  • 75 sq m
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed

About the area

Newcastle

Mayfield stay.Your stay at this Mayfield hotel places you within 3 miles (5 km) of Allowah Street Reserve and University of Newcastle. Newcastle Showground and Newcastle International Sports Centre are also within 3 miles (5 km).

What's nearby

  • University of Newcastle - 5 min drive - 4.2 km
  • Newcastle International Sports Centre - 5 min drive - 4.5 km
  • Newcastle Civic Theater - 8 min drive - 6.9 km
  • John Hunter Hospital - 9 min drive - 8.3 km
  • Newcastle Beach - 16 min drive - 9.7 km

Getting around

  • Waratah Station - 3 min drive
  • Newcastle, NSW (NTL-Williamtown) - 18 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪Praise Joe - ‬3 min drive
  • ‪Equium Social - ‬2 min drive
  • ‪Michelle's on Victoria - ‬14 min walk
  • ‪Mayfield West Bowling Club - ‬2 min drive

About this property

The Gateway Inn

4.5-star luxury hotel in Mayfield
There are 4 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi. There are 2 meeting rooms available. A health club, a vending machine, and laundry facilities are also featured at the luxury The Gateway Inn. Limited free parking is available on a first-come, first-served basis.

This 4.5-star Newcastle hotel is smoke free.

  • 1 building
  • 93 guestrooms or units
  • 4 dining venues
  • 2 bars or lounges
  • Deli
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • ATM
  • Elevator
  • No smoking on site
  • Coffee shop
The Gateway Inn offers 93 air-conditioned accommodations with iPod docking stations and minibars. Beds feature premium bedding. 42-inch LCD televisions come with cable channels and pay movies. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Languages

English, Italian, Japanese, Thai

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4.3 out of 5, Excellent, 999 reviews
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includes taxes & fees
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Property amenities

Family friendly

  • Laundry facilities
  • Playground
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Free offsite parking
  • Free extended parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Cooked-to-order breakfast available for a fee 6:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; AUD 8 to 40 for adults and AUD 8 to 15 for children
  • 2 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • Health club
  • Playground

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

Room amenities

Entertainment

  • 42-inch LCD TV with cable channels
  • iPod dock
  • Pay movies

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The property charges 2.5 percent for credit card payments
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 15 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately AUD 8 to 40 for adults, and AUD 8 to 15 for children
  • Credit card charges are subject to a surcharge of 2.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector in each accommodation.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Up to 2 children 15 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Gateway Inn Newcastle
Gateway Newcastle
Newcastle Gateway
Gateway Inn Mayfield
The Gateway Inn Hotel
The Gateway Inn Mayfield
The Gateway Inn Hotel Mayfield

The Gateway Inn Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 572 out of 1001 reviews
Rating 8 - Good. 305 out of 1001 reviews
Rating 6 - Okay. 66 out of 1001 reviews
Rating 4 - Poor. 38 out of 1001 reviews
Rating 2 - Terrible. 20 out of 1001 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Gurpreet

Stayed 1 night in Dec 2024

10/10 Excellent

Kim Fung

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Megan

Stayed 2 nights in Jan 2025

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Xxx
Stayed 1 night in Jan 2025

2/10 Terrible

Darron

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Very poorly managed. Cleaning staff just walk into your room without knocking - repeatedly. Very strange. Have revisited multiple times - but because of a "new system" apparently I've hardly ever been there. As a member - pretty degusted that this is the standard or our club. Musty smelling hallways - terrible parking and atrocious access / egress from the carpark areas. They obviously spent too much money buying the Knights to be interested in providing members the service that they actually pay for.
Stayed 1 night in Oct 2024

8/10 Good

Zelman

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable accommodation.
Stayed 1 night in Dec 2024

4/10 Poor

Diane

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Mediocre
The hotel itself was clean and reasonably appointed. The staff and clientele however, was questionable. It took several hours to get the staff help on an extremely noisy guest and when confronted was told it wasn't their responsibility. Given the choice, would not stay again. Especially during peak period.
Stayed 1 night in Dec 2024

8/10 Good

LINYAN

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Our stay was great and relax. Only the room didn’t clean well after last stayed family. But the service people is really nice. Will go back there again.
Stayed 1 night in Dec 2024

10/10 Excellent

Jules

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was very pleasant
Stayed 3 nights in Dec 2024

6/10 Okay

Nicholas

Travelled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Warm friend staff but in need of upgrade.
Warm friendly staff. Aging interior but still comfortable. Lots of stains on cushions and blankets, crusty food stuck on benches, broken shower, missing plates and cutlery. On request the staff quickly arranged maintenance. The final charge was different and slightly higher than what was booked through Hotels.com. No details on why the higher price was provided.
Stayed 3 nights in Dec 2024

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The beds are so comfortable. Dining nearby
Stayed 1 night in Dec 2024

8/10 Good

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay, only bonus would have been a kids play area in the club
Stayed 1 night in Dec 2024

8/10 Good

Joey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay
Stayed 1 night in Dec 2024

8/10 Good

Micah

Stayed 2 nights in Nov 2024

10/10 Excellent

Athena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the shops, plenty of secured parking and twin shower heads in the room.
Stayed 1 night in Oct 2024

6/10 Okay

TREVOR

Stayed 1 night in Nov 2024

6/10 Okay

Kenneth, delta

Travelled with partner
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Hallway is not clean. Room was not cleaned in detail. We saw hair in the shower drain and food scrap at the corner of the room. Carpet needs deep cleaning or replaced
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Steve

Stayed 1 night in Oct 2024

10/10 Excellent

HYEONGSEOB

Stayed 2 nights in Oct 2024

2/10 Terrible

sharon

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

8/10 Good

Linda, Beaconsfield

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Verified traveller

Business traveller
Liked: Staff & service
Convenient to club
Stayed 2 nights in Oct 2024

10/10 Excellent

Brett

Liked: Cleanliness, staff & service, property conditions & facilities
Ticked all the boxes
Stayed 1 night in Oct 2024