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Copthorne Hotel Newcastle

4.0 star property
Eco-certified hotel near Quayside

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Photo gallery for Copthorne Hotel Newcastle

Lobby
Executive Suite
Terrace/patio
Exterior
In-room safe, desk, laptop workspace, iron/ironing board

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Gym
  • Parking available
  • Bar
  • Breakfast available
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
The Close, Quayside, Newcastle-upon-Tyne, England, NE1 3RT
  • Castle Keep
    ‪5 min walk‬
  • Newcastle-upon-Tyne St. Nicholas' Cathedral
    ‪7 min walk‬
  • The Glasshouse
    ‪10 min walk‬
  • Newcastle (NCL-Newcastle Intl.)
    ‪16 min drive‬

Room options

View all photos for Standard Twin Room

In-room safe, desk, laptop workspace, iron/ironing board

Standard Twin Room

  • 24 sq m
  • River view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Suite

Executive Suite

Executive Suite

  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room

Water view

Standard Double Room

  • 24 sq m
  • River view
  • Sleeps 2
  • 1 Double Bed

View all photos for Club Double Room

In-room safe, desk, laptop workspace, iron/ironing board

Club Double Room

  • 26 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Club Twin Room

Water view

Club Twin Room

  • 26 sq m
  • River view
  • Sleeps 2
  • 1 Twin Bed

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The price is CA $109
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About the area

Newcastle-upon-Tyne

City center stay.Within a 5-minute walk of this Newcastle-upon-Tyne hotel, you'll find Genting Casino Newcastle and Castle Keep. Bigg Market and High Level Bridge are also within half a mile (1 km).

What's nearby

  • The Glasshouse - 10 min walk
  • Quayside - 13 min walk
  • Utilita Arena Newcastle - 15 min walk
  • Northumbria University - 17 min walk
  • St. James' Park - 18 min walk

Getting around

  • Newcastle Central Station - 8 min walk
  • Central Station - 8 min walk
  • Newcastle Intl. Airport (NCL) - 16 min drive

Restaurants

  • ‪The Centurion - ‬10 min walk
  • ‪The Quayside - ‬3 min walk
  • ‪Hawthorns Restaurant - ‬6 min walk
  • ‪The Head of Steam Newcastle - ‬7 min walk
  • ‪Empress Bar - ‬6 min walk

About this property

Copthorne Hotel Newcastle

Eco-certified hotel near Quayside
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A fitness center, a terrace, and tour/ticket assistance are also featured at the eco-certified Copthorne Hotel Newcastle. The hotel can provide concierge services and wedding services. Parking is available for a fee.

This Newcastle-upon-Tyne hotel is smoke free.

  • 1 building
  • 156 guestrooms or units
  • 6 levels
  • Meeting rooms
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Copthorne Hotel Newcastle offers 156 accommodations with safes and coffee/tea makers. Televisions come with cable channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Newcastle-upon-Tyne hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Polish, Romanian

Property amenities

Family friendly

  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 12.50 per night)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends: GBP 15.00 per person
  • 1 restaurant
  • 1 bar
  • Coffee/tea in common area(s)

Things to do

  • Fitness center

Accessibility

  • Elevator

Room amenities

Entertainment

  • 32-inch TV
  • Cable channels
  • Pay movies

Bedroom

  • Bed sheets
  • Heating

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Check-in starts at 4 PM on Saturdays and Sundays.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 15.00 per person
  • Self parking fee: GBP 12.50 per night
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector, a security system, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a smoke detector, a security system, and window guards in each accommodation.

We should mention

  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Copthorne Hotel Newcastle
Copthorne Hotel Newcastle Newcastle-upon-Tyne
Copthorne Newcastle
Copthorne Newcastle Hotel
Copthorne Newcastle Newcastle-upon-Tyne
Hotel Copthorne Newcastle
Newcastle Copthorne
Newcastle Copthorne Hotel
Newcastle Hotel Copthorne
Copthorne Newcastle
Copthorne Hotel Newcastle Hotel
Copthorne Hotel Newcastle Newcastle-upon-Tyne
Copthorne Hotel Newcastle Hotel Newcastle-upon-Tyne

Copthorne Hotel Newcastle Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 851 out of 1586 reviews
Rating 8 - Good. 478 out of 1586 reviews
Rating 6 - Okay. 175 out of 1586 reviews
Rating 4 - Poor. 53 out of 1586 reviews
Rating 2 - Terrible. 29 out of 1586 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Such friendly staff on reception. Its a dated hotel and the hot breakfast is appalling. On a positive there is a car park and football in thr bar.
Stayed 1 night in Dec 2024

10/10 Excellent

robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Convenient for city and pleasant river walks
Stayed 1 night in Dec 2024

8/10 Good

Phillip

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

4/10 Poor

Darren

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Poor
Poor. Freezing room, right next to the train tracks. Not very clran and run down
Stayed 1 night in Nov 2024

10/10 Excellent

Kathryn

Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great weekend
Great location, welcoming staff and very nice hotel
Stayed 2 nights in Nov 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, plenty parking, friendly staff. Good breakfast.
Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Shaun

Stayed 2 nights in Nov 2024

8/10 Good

william

Stayed 2 nights in Nov 2024

6/10 Okay

Iain

Stayed 3 nights in Nov 2024

6/10 Okay

Richard

Business traveller
Liked: Cleanliness
Quite dated and room cost not good value compared to other hotels I typically stay in, in the area. Breakfast service very poor. Coffee machine broken and out of milk. Had to queue to use the other one. Picked up a plate at breakfast buffet, unbearably hot and unable to hold whilst waiting to serve myself. Then there wasn’t any food when it was my turn. Sited a few minutes then sat down to wait. Came back after circa 5 mins. Food now available but no plates. Waited circa 3-4 mins for plates. Took almost 20 mins to get a self serve breakfast.
Stayed 1 night in Nov 2024

10/10 Excellent

Bryn

Liked: Cleanliness, staff & service, property conditions & facilities
Nice trip
Stayed 2 nights in Oct 2024

8/10 Good

Joe

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

6/10 Okay

Kirstine

Liked: Cleanliness
Average stay
Breakfast was nice. Rooms were cold took a while to warm up. Condition of rooms ok.
Stayed 1 night in Nov 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

6/10 Okay

Rosie

Disliked: Property conditions & facilities
Old fashioned and worn
We stayed at a Copthorne hotel in Chiswick which was fabulous. The decor, the amazing bathroom, the well thought out spacious and well equipped bedroom. We were hugely disappointed with the Newcastle Copthorne. The room was very tired and the bathroom was so horribly old fashioned and worn. I did ask if we could move to a more modern room and was told that they were all the same. We did not notice the system of hanging traffic light information outside our door for our room to be cleaned or not so our room remained unmade. This just seems an easy way to have a reduced staff level and the queue at checking in and at breakfast demonstrated this to be true. I would not recommend this hotel until it has an overhaul.
Stayed 3 nights in Nov 2024

10/10 Excellent

James

Stayed 1 night in Nov 2024

10/10 Excellent

Naji

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Ian

Liked: Staff & service
Stayed 1 night in Nov 2024

10/10 Excellent

paul

Stayed 1 night in Nov 2024

8/10 Good

Donald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Copthorne Hotel
Hotel is looking a bit tired, bathroom could do with an update. But good position and well priced car park.
Stayed 2 nights in Nov 2024

10/10 Excellent

Annmarie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great upgrade
Got a lovely up grade as it was our 10 wedding anniversary form getting married at The Copthorne Hotel.
Stayed 1 night in Nov 2024

8/10 Good

Valerie

Liked: Room comfort
Disliked: Staff & service
Awful check in as car park is not owned by hotel
The car park attached to the hotel is owned by another company. It is very very confusing as the website says £12.50 for 24 hours but when we paid £12.50 at 12.40 pm it says it was valid till 4.50 pm. A sign said something about redeeming your ticket at reception. The receptionist said we shouldn’t have bought a ticket and we should have gone to reception first , yet there is a massive 4 foot sign in the foyer and next to pay station saying pay on entry. Initially both the receptionist and manager said we would have to pay again as the car park is nothing to do with them and then the receptionist exclaimed , oh I’ve remembered we can put you the hours in free till tomorrow. We won’t be coming back.
Stayed 1 night in Nov 2024

8/10 Good

Paul

Liked: Cleanliness, staff & service, room comfort
Have to remind them about free parking - room bathroom very dated Room view was of the river but at an angle through small door window - not directly onto the river Bar staff good
Stayed 1 night in Nov 2024