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Copthorne Hotel Newcastle

4.0 star property
Eco-certified hotel near Quayside

Choose dates to view prices

Photo gallery for Copthorne Hotel Newcastle

Lobby
Exterior
Executive Suite
Terrace/patio
In-room safe, desk, laptop workspace, iron/ironing board

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Gym
  • Bar
  • 24/7 front desk

Explore the area

Map
The Close, Quayside, Newcastle-upon-Tyne, England, NE1 3RT
  • Quayside
    ‪13 min walk‬
  • Utilita Arena Newcastle
    ‪15 min walk‬
  • St. James' Park
    ‪18 min walk‬
  • Newcastle (NCL-Newcastle Intl.)
    ‪16 min drive‬

Room options

View all photos for Standard Twin Room

In-room safe, desk, laptop workspace, iron/ironing board

Standard Twin Room

  • 24 sq m
  • River view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Suite

Executive Suite

Executive Suite

  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room

Water view

Standard Double Room

  • 24 sq m
  • River view
  • Sleeps 2
  • 1 Double Bed

View all photos for Club Double Room

In-room safe, desk, laptop workspace, iron/ironing board

Club Double Room

  • 26 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Club Twin Room

Water view

Club Twin Room

  • 26 sq m
  • River view
  • Sleeps 2
  • 1 Twin Bed

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About the area

Newcastle-upon-Tyne

City center stay.You'll be steps from Newcastle-upon-Tyne Central Library and a 5-minute walk from Genting Casino Newcastle. Castle Keep and Bigg Market are also within half a mile (1 km).

What's nearby

  • The Glasshouse - 10 min walk - 0.8 km
  • Newcastle-upon-Tyne Theatre Royal - 10 min walk - 0.9 km
  • Quayside - 13 min walk - 1.1 km
  • Utilita Arena Newcastle - 15 min walk - 1.3 km
  • St. James' Park - 18 min walk - 1.5 km

Getting around

  • Newcastle Central Station - 8 min walk
  • Central Station - 8 min walk
  • Newcastle Intl. Airport (NCL) - 16 min drive

Restaurants

  • ‪The Centurion - ‬10 min walk
  • ‪The Quayside - ‬3 min walk
  • ‪Hawthorns Restaurant - ‬6 min walk
  • ‪The Head of Steam Newcastle - ‬7 min walk
  • ‪Empress Bar - ‬6 min walk

About this property

Copthorne Hotel Newcastle

Eco-certified hotel near Quayside
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A fitness center, a terrace, and tour/ticket assistance are also featured at the eco-certified Copthorne Hotel Newcastle. The hotel can provide concierge services and wedding services. Parking is available for a fee.

This Newcastle-upon-Tyne hotel is smoke free.

  • 1 building
  • 156 guestrooms or units
  • 6 levels
  • Meeting rooms
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Copthorne Hotel Newcastle offers 156 accommodations with safes and coffee/tea makers. Televisions come with cable channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Newcastle-upon-Tyne hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Polish, Romanian

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Property amenities

Family friendly

  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 12.50 per night)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; GBP 15 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Gym
  • TV in common areas

Accessibility

  • Elevator

Room amenities

Entertainment

  • 32-inch TV with cable channels
  • Pay movies

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Check-in starts at 4 PM on Saturdays and Sundays.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 15.00 per person
  • Self parking fee: GBP 12.50 per night
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector, a security system, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a smoke detector, a security system, and window guards in each accommodation.

We should mention

  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Copthorne Hotel Newcastle
Copthorne Hotel Newcastle Newcastle-upon-Tyne
Copthorne Newcastle
Copthorne Newcastle Hotel
Copthorne Newcastle Newcastle-upon-Tyne
Hotel Copthorne Newcastle
Newcastle Copthorne
Newcastle Copthorne Hotel
Newcastle Hotel Copthorne
Copthorne Newcastle
Copthorne Hotel Newcastle Hotel
Copthorne Hotel Newcastle Newcastle-upon-Tyne
Copthorne Hotel Newcastle Hotel Newcastle-upon-Tyne

Copthorne Hotel Newcastle Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 898 out of 1670 reviews
Rating 8 - Good. 505 out of 1670 reviews
Rating 6 - Okay. 181 out of 1670 reviews
Rating 4 - Poor. 54 out of 1670 reviews
Rating 2 - Terrible. 32 out of 1670 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Jack

Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
I’ve stayed in better travelodges .
Was expecting way more for a 4 star hotel. Place looked grubby and old. No charging cables near bed and super deluxe river view room was heated up with 2x heaters and one didn’t work. Greta view of river and the breakfast was great. Staff were friendly.
Stayed 1 night in Dec 2024

10/10 Excellent

Barry

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
2nd short stay
2nd short stay, fantastic river view, comfy bed, food was excellent and discounts available 4-6.30 p.m. staff very helpful. Generally a nice atmosphere.
Stayed 1 night in Dec 2024

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Mandy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location with friendly staff
Every member of staff was helpful, pleasant and professional
Stayed 2 nights in Dec 2024

10/10 Excellent

lisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful Hotel and great location. Staff lovely room very clean. Had meal in dining area which was great value.
Stayed 1 night in Dec 2024

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Great hotel but staff not so good
Great hotel have stayed many times before. Food was great but person taking order did not listen and ended up with two dinners when there were three of us . There was no excuse for this so ended up waiting for another dinner to be cooked so we were not able to sit and enjoy together. Ruined the day after a long day traveling. So disappointed.
Stayed 1 night in Dec 2024

10/10 Excellent

Michael

Stayed 1 night in Dec 2024

4/10 Poor

Glenn

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Tired and worn.
Stayed 3 nights in Dec 2024

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

matthew

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
couldn't fault it,extremely handy for the shops and entertainment.
Stayed 1 night in Dec 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel in the heart of the Quayside
Had a great stay at the Copthorne. All the staff were very friendly and helpful. Would definitely stay again.
Stayed 1 night in Dec 2024

4/10 Poor

Deborah

Travelled with group
Room was dirty. Housekeeping finished at 4 pm. Pizza was the worst I have ever had.
Stayed 1 night in Dec 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Ok but needs revamp
Classed as a 4* no room service. Very ran down. Rooms were clean bed comfy but needs a major revamp! Good if needing parking
Stayed 1 night in Dec 2024

10/10 Excellent

Jeremy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An ideal quayside location with a great view of the river and bridges, particularly at night. Convenient for quayside cafes, restaurants and pubs, but with none of the noise of the nightlife (this is a particular problem with hotels near the railway station). The room was clean, comfortable, and warm. A wide variety of good nutritious food at breakfast. Staff were friendly and helpful at reception, in the bar, and in the restaurant. The Copthorne is value for money, in a convenient location, and we’d stay again.
Stayed 2 nights in Dec 2024

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very welcoming and good location to city centre
Stayed 1 night in Dec 2024

8/10 Good

Rob

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Paul

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really enjoy staying at this hotel
Stayed 1 night in Dec 2024

10/10 Excellent

Chloe

Stayed 1 night in Dec 2024

10/10 Excellent

Angela

Stayed 2 nights in Dec 2024

6/10 Okay

Melanie

Stayed 1 night in Dec 2024

8/10 Good

Louise

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location at the Quayside. Hotel a bit tired but clean nonetheless. Friendly staff and appreciated the free parking included with the deal. Think a 4pm check in on a Saturday a bit cheeky and isn’t clear when you book. It’s only when you get your invitation to check in that this is advised. Good stay overall for the price paid and would return if the same deal was available
Stayed 1 night in Dec 2024

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very friendly staff. room was a great size and had a lovely view. great location
Stayed 1 night in Dec 2024