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County Hotel & County Aparthotel Newcastle

4.0 star property
4-star hotel near St. James' Park

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Photo gallery for County Hotel & County Aparthotel Newcastle

Front of property
Minibar, desk, laptop workspace, blackout drapes
Front of property - evening/night
Presidential Suite (West Wing)
Luxury Penthouse, 1 King Bed | Private kitchen

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Gym
  • Bar
  • Room service

Explore the area

Map
Neville Street, Newcastle-upon-Tyne, England, NE1 5DF
  • St. James' Park
    ‪11 min walk‬
  • Quayside
    ‪16 min walk‬
  • Utilita Arena Newcastle
    ‪16 min walk‬
  • Newcastle (NCL-Newcastle Intl.)
    ‪19 min drive‬

Room options

View all photos for Junior Suite

Junior Suite

Junior Suite

  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Penthouse (West Wing)

Penthouse (West Wing)

Penthouse (West Wing)

  • Sleeps 4
  • 2 Double Beds

View all photos for Small Double Room

Small Double Room

Small Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

  • Sleeps 2
  • 1 Double Bed

Room, Accessible

  • City view
  • Sleeps 2
  • 2 Double Beds

View all photos for Presidential Suite (West Wing)

Presidential Suite (West Wing)

Presidential Suite (West Wing)

  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Apartment, 2 Bedrooms, Kitchen

Flat-screen TV

Deluxe Apartment, 2 Bedrooms, Kitchen

  • Sleeps 4
  • 2 Queen Beds

View all photos for Luxury Penthouse, 1 King Bed

Luxury Penthouse, 1 King Bed | Living area

Luxury Penthouse, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for City Apartment, 1 Bedroom

City Apartment, 1 Bedroom

City Apartment, 1 Bedroom

  • Sleeps 2
  • 1 King Bed

View all photos for City Double Room

City Double Room

City Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Twin Room, 2 Small Double Beds

Minibar, desk, laptop workspace, blackout drapes

Deluxe Twin Room, 2 Small Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for City Twin Room

Minibar, desk, laptop workspace, blackout drapes

City Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for City Apartment, 2 Bedrooms

City Apartment, 2 Bedrooms | Living area

City Apartment, 2 Bedrooms

  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Double Room

Executive Double Room

Executive Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Suite, 1 Double Bed with Sofa bed

Executive Suite, 1 Double Bed with Sofa bed

Executive Suite, 1 Double Bed with Sofa bed

  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for City Apartment, 2 Bedrooms, Kitchen

City Apartment, 2 Bedrooms, Kitchen | Private kitchen

City Apartment, 2 Bedrooms, Kitchen

  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for City Penthouse

City Penthouse

City Penthouse

  • Sleeps 2
  • 1 Double Bed

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Newcastle City Center
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
4.4 out of 5, Excellent, 1,003 reviews
The price is CA $116
CA $139 total
includes taxes & fees
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About the area

Newcastle-upon-Tyne

City center stay.With a stay at this Newcastle City Center hotel, you'll be steps from O2 Academy Newcastle and Genting Casino Newcastle. Newcastle-upon-Tyne St. Mary's Cathedral and Bigg Market are also within half a mile (1 km).

What's nearby

  • St. James' Park - 11 min walk - 0.9 km
  • University of Newcastle-upon-Tyne - 13 min walk - 1.1 km
  • The Glasshouse - 14 min walk - 1.2 km
  • Quayside - 16 min walk - 1.4 km
  • Utilita Arena Newcastle - 16 min walk - 1.4 km

Getting around

  • Newcastle Central Station - 1 min walk
  • Central Station - 1 min walk
  • Newcastle Intl. Airport (NCL) - 19 min drive

Restaurants

  • ‪The Mile Castle - ‬1 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Pink Lane Coffee - ‬1 min walk
  • ‪The Centurion - ‬2 min walk
  • ‪The Town Wall - ‬2 min walk

About this property

County Hotel & County Aparthotel Newcastle

4-star hotel near St. James' Park
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. There are 6 meeting rooms available. The business-friendly County Hotel & County Aparthotel Newcastle also features a fitness center, concierge services, and laundry facilities. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Newcastle-upon-Tyne hotel is smoke free.

  • 114 guestrooms or units
  • 5 levels
  • Built in 1874
  • Deli
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
County Hotel & County Aparthotel Newcastle offers 114 accommodations with minibars and hair dryers. Flat-screen televisions come with satellite channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This Newcastle-upon-Tyne hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Languages

English, Lithuanian, Polish, Spanish

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Property amenities

Family friendly

  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 10 per day)
  • Limited onsite parking

Food and drink

  • Daily full breakfast available for a fee: GBP 14.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym

Accessibility

  • No elevator

Room amenities

Entertainment

  • Flat-screen TV with cable/satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • 24-hour room service
  • Electric kettle
  • Minibar
  • Tea bags/instant coffee

More

  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 14.95 per person
  • Self parking fee: GBP 10 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Cashless payment methods are available for all transactions.

We should mention

  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

County Hotel Newcastle-upon-Tyne
County Hotel
County & County Newcastle
County Hotel County Aparthotel Newcastle
County Hotel & County Aparthotel Newcastle Hotel
County Hotel & County Aparthotel Newcastle Newcastle-upon-Tyne

County Hotel & County Aparthotel Newcastle Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 543 out of 1009 reviews
Rating 8 - Good. 269 out of 1009 reviews
Rating 6 - Okay. 124 out of 1009 reviews
Rating 4 - Poor. 43 out of 1009 reviews
Rating 2 - Terrible. 30 out of 1009 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Marcia

Travelled with partner
Liked: Amenities
Hotel was a pleasant surprise. A little dated but clean and very comfortable. Beds were great. Restaurant and bar within were perfect with good dinner and breakfast. Would definitely recommend
Stayed 1 night in Feb 2025

10/10 Excellent

James

Stayed 1 night in Feb 2025

4/10 Poor

Caroline

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Room had an infestation of clothes moths
Stayed 2 nights in Feb 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

Jon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

Angeline

Stayed 1 night in Feb 2025

8/10 Good

Sally

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely room and nice shower. Very noisy till gone 01:00am- could definitely do with better sound proofing! People shouting, sirens, bottle recycling. It was grim. Stayed in Cardiff city centre the night before and zero street noise.
Stayed 1 night in Feb 2025

8/10 Good

Andrew

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean and had all the facilities. I thought the breakfast was a bit pricy at £19.99. I was a very nice hotel set in the centre of the city
Stayed 1 night in Feb 2025

6/10 Okay

Claire

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely old building, everything I needed for a one night stay
Stayed 1 night in Feb 2025

8/10 Good

Kerri

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Stephen

Liked: Cleanliness, property conditions & facilities, room comfort

Theatre stay

We will return as we have always enjoyed this hotel. However it was maybe not quite as good as previous visits
Stayed 1 night in Feb 2025

10/10 Excellent

Donna

Liked: Amenities, property conditions & facilities
Nice relaxed loved it
Stayed 2 nights in Jan 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reception staff at the hotel side were lovely and welcoming. Room was just as pictures. We stayed in a City Double, Hotel felt safe, you had to buzz in after midnight. Breakfast was also good, plenty of options. We would def stay again. We are now awaiting our deposit back, which will be within 14 days as per their T&C’s.
Stayed 1 night in Feb 2025

8/10 Good

Kathryn

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This hotel is excellent. The rooms are a great size, perfect for travelling as a group. Everything was very clean and the facilities were great. The member of staff who greeted us on arrival and departure wasn’t particularly friendly or informative but it wouldn’t put us off staying again.
Stayed 1 night in Feb 2025

10/10 Excellent

Grant, St Albans

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and great room as ever.
Stayed 1 night in Jan 2025

10/10 Excellent

Samantha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2025

8/10 Good

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable stay in hotel opposite train station

Booked for one night only. Checked in quite late in the evening, which wasn't a problem. Friendly reception staff. Comfortable room and no noise issues despite being on main road opposite train station. Only issue was that after going for early morning stroll my room key wouldn't work when I returned to hotel. there was a staff member in the corridor but they said they could not open room and I'd have to go to reception. Got lift from 5th floor down to reception and they recharged keys. However, after going back up to 5th floor it still didn't work! Had top go back down again, and was getting anxious as I had a train to catch and needed to check out. They couldn't find manager who had master key, but tried to recharge the key again and a member of staff went up with me and thankfully this time it worked. Staff tried to help and were polite, but it might be best practice to have a master key behind reception to avoid such an issue in th efuture
Stayed 1 night in Jan 2025

10/10 Excellent

PAUL

Stayed 1 night in Nov 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Ben

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Leanne

Stayed 1 night in Dec 2024

6/10 Okay

Kerry

Room was on a slant, which, when you have vertigo, isn’t ideal. Bed was a lot smaller than expected and quilt was very thin and barely covered the mattress. Had to use a towel to put over the top. It was feeezing and room had no thermostat. Also had to force window shut, which had been left open on o e of the coldest days of the year.
Stayed 1 night in Jan 2025

4/10 Poor

Mandy

Travelled with group
Disliked: Staff & service

Would not recommend

The stay was pretty poor. 5 of us all booked a room at this hotel to grab dinner or bar snacks and a few drinks before heading out to a retirement party. What the hotel didn’t pre warn us that was both their restaurant and bar were fully shut the day of our stay. We couldn’t order room service, or get a drink in the bar or even sit in the bar. No apology, just a “it’s not open you can’t go on” no discount on our stay despite us booking this hotel so we had a restaurant and bar facility. Breakfast was overpriced and awful, lukewarm food, dry bacon, cold mushrooms, hard eggs and you could hear all of the chef’s conversations clearly.
Stayed 1 night in Jan 2025