In Sunderland .With a stay at this Sunderland hotel, you'll be steps from Stadium of Light and within a 10-minute walk of Monkwearmouth Station Museum. St Peter's Church and Sunderland Empire are also within 2 miles (3 km).
What's nearby
Stadium of Light - 1 min walk - 0.2 km
Sunderland Empire - 14 min walk - 1.2 km
University of Sunderland - 3 min drive - 2.2 km
Whitburn Sands - 8 min drive - 3.4 km
Port Of Tyne - 17 min drive - 18.4 km
Getting around
St. Peter's Station - 7 min walk
Stadium of Light Station - 8 min walk
Newcastle Intl. Airport (NCL) - 36 min drive
Restaurants
McDonald's - 14 min walk
Croziers Chippy - 7 min walk
The Wheatsheaf - 5 min walk
The Avenue - 13 min walk
Black Cats Bar - 2 min walk
About this property
Hilton Garden Inn Sunderland
Enjoy the free WiFi at this 3.5-star Sunderland hotel
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered. WiFi and wired Internet are free in public spaces.
A 24-hour fitness center, a terrace, and a vending machine are also featured at Hilton Garden Inn Sunderland. Free self parking is available.
Smoking is allowed in designated areas at this 3.5-star Sunderland hotel.
1 building
141 guestrooms or units
4 levels
Built in 2016
Manager's reception (free)
Breakfast available (surcharge)
Dry cleaning
Self-service laundry
Front desk (24 hours)
Staff is multilingual
Storage area for luggage
Front-desk safe
Terrace
Garden
Elevator
Smoking in designated areas
Bar or lounge
Dining venue
Hilton Garden Inn Sunderland offers 141 accommodations with laptop-compatible safes and safes. LCD televisions are featured in guestrooms. Guests can surf the web using the complimentary wired and wireless Internet access. Cribs/infant beds (complimentary) are also available. Housekeeping is provided daily.
Languages
English, Lithuanian, Maltese, Polish
Property amenities
Family friendly
Free cribs/infant beds
Laundry facilities
Internet
Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi and wired Internet
Parking and transportation
Free self parking on site
Wheelchair-accessible parking and van parking available
Food and drink
Full breakfast available for a fee 6:00 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends: GBP 12.00-15.00 per person
1 restaurant
1 bar
Free reception
Room service available
Things to do
24-hour fitness center
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices available
Elevator
Stair-free path to entrance
Well-lit path to entrance
Wheelchair-accessible concierge desk
Wheelchair-accessible fitness center
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible van parking
Wheelchair accessible (may have limitations)
Room amenities
Entertainment
LCD TV
Bedroom
Air conditioning (climate-controlled)
Bed sheets
Free cribs/infant beds
Bathroom
Free toiletries
Private bathroom
Towels
More
Laptop-compatible safe
Phone
Policies
Check-in
Check-in start time: 3 PM; Check-in end time: 3 AM
Contactless check-in available
Minimum check-in age: 18
Check-out
Check-out before noon
Contactless check-out available
Special check-in instructions
Guests will receive an email 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
Access methods
Staffed front desk
Pets
No pets allowed, but service animals are welcome
Children and extra beds
Children are welcome.
Rollaway/extra beds are not available.
Free cribs (infant beds)!
Property payment types
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for full breakfast: approximately GBP 12.00 to 15.00 per person
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and debit cards. Cash is not accepted.
We should mention
Registered guests are the only ones allowed to be in guestrooms.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Property is also known as
Hilton Garden Inn Sunderland Hotel
Hilton Garden Inn Sunderland
Hilton Sunderland Sunderland
Hilton Garden Inn Sunderland Hotel
Hilton Garden Inn Sunderland Sunderland
Hilton Garden Inn Sunderland Hotel Sunderland
Hilton Garden Inn Sunderland Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Hotel was perfect only one issue the use of plastic glasses I understand it’s a football match and safety is paramount
But 3 hours after and as a guest in the hotel I was served a glass of not cheap wine in a plastic pint glass
I did ask a reception and was told I couldn’t have one have you ever drunk red wine out of plastic pint glass not good hence I left it
Great value hotel, close to city centre. Rooms are lovely, large, and so comfortable. Breakfast on the expensive side, but good choice. This is maybe my 5th visit here, never have any issues. Friendly reception staff too!
The hotel itself is clean and modern, however, the beds were probably the most uncomfortable I have experienced in any hotel. You could hear the mattress springs popping as you turned! The pillows were thin, as was the duvet, and the linen wasn't what I have come to expect in a Hilton Hotel. We stayed for 2 nights and sadly didnt sleep well on either of them.
Breakfast is great, plenty of choice.
Staff are also friendly and helpful.
I had booked 2 rooms as my Husband & I were treating our Son & his partner to a weekend away and to see SAFC in action!
Unfortunately our Son took very poorly at 3am on the morning we were due to drive to Sunderland - there was no way he could travel or even leave the house!
I called Hilton Garden Inn at 7am, just before my Husband & I were setting off on the 5 hour drive, and I spoke to Christopher, Guest Relations Manager who was just wonderful.
He knew I was upset & disappointed about our weekend plans being altered due to illness and he cancelled the 2nd room I had booked for my Son free of charge - this was SO appreciated and lessened the stress & upset so much!
On arrival at the hotel we were greeted by Christopher as well as Charlotte on Reception and when we checked in we were told we had complimentary breakfast added to our booking for the two nights!
Again we were so surprised and extremely appreciative.
Our stay overall was fabulous - the room, the view (we asked for a stadium view room), the Karbon Grill restaurant - but mostly the wonderful staff!
We could not have been better looked after and will be back for another stay soon - hopefully with our family onboard too!
We stayed overnight whilst working nearby. Downstairs is very well decorated and attractive. The bedroom was a decent size with a good bathroom. The sleep quality not so good. Uncomfortable slightly lumpy bed. Lumpy pillows.
I do not usually reply to these… Breakfast was chaotic and disappointing.
The room service meal on day1 of pork chops and chips was cold and took 50 mins to arrive
For some reason the reception logged my room as an early check out so on day 2 my room was not serviced and on day 3 check out I was requested to pay an early checkout fee despite paying my full balance on check in. I was told the issue was that a colleague had told them I had left early but all my colleagues checked out with me at the same time. They said it would be resolved and I would receive my correct invoice by email but I had to call the accounts dept direct to resolve this. The invoice is still not accurate but the amount I can claim back is. I have no idea why this was recorded as I had my key card the whole time and did not leave early.
This is the 3rd time on business at the hotel but would avoid in future.
The hotel is excellent, I have stayed there a few times. This was the first time Ive had difficulty parking. I suspect there are cars parked in the car park that were not staying at the hotel.