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Holiday Inn Express Newcastle Gateshead

3.0 star property
3-star hotel near Intu

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Holiday Inn Express Newcastle Gateshead

Property grounds
Point of interest
Point of interest
Desk, laptop workspace, iron/ironing board, free cribs/infant beds
Lobby lounge

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
  • 24/7 front desk
  • Breakfast included
  • Housekeeping
  • Pet-friendly
  • Parking included

Explore the area

Map
Clasper Way, Newcastle-upon-Tyne, England, NE16 3BE
  • Intu
    ‪15 min walk‬
  • Utilita Arena Newcastle
    ‪6 min drive‬
  • The Glasshouse
    ‪7 min drive‬
  • Newcastle (NCL-Newcastle Intl.)
    ‪12 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Standard Room, 1 Double Bed

  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 Double Bed, Accessible Bathtub

Room, 1 Double Bed, Accessible Bathtub

Room, 1 Double Bed, Accessible Bathtub

  • 24 sq m
  • Sleeps 2
  • 1 Double Bed

Standard Room, 1 Double Bed

  • Sleeps 4
  • 1 Double Bed

Standard Room

  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

  • 21 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 2 Single Beds, Accessible Bathtub

Room, 2 Single Beds, Accessible Bathtub

Room, 2 Single Beds, Accessible Bathtub

  • 24 sq m
  • Sleeps 2
  • 2 Twin Beds

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Property entrance

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About the area

Newcastle-upon-Tyne

Swalwell stay.With a stay at this Swalwell hotel, you'll be within 2 miles (3 km) of Intu and 6 miles (10 km) of Chinatown. St. James' Park and Castle Keep are also within 6 miles (10 km).

What's nearby

  • Intu - 15 min walk
  • St. James' Park - 7 min drive
  • The Glasshouse - 7 min drive
  • Castle Keep - 8 min drive
  • Quayside - 8 min drive

Getting around

  • Bank Foot Station - 6 min drive
  • Metrocentre Station - 19 min walk
  • Newcastle Intl. Airport (NCL) - 12 min drive

Restaurants

  • ‪Nando's - ‬17 min walk
  • ‪McDonald's - ‬15 min walk
  • ‪YO! Sushi - ‬2 min drive
  • ‪Starbucks - ‬14 min walk
  • ‪Cast Iron Bar & Grill - ‬14 min walk

About this property

Holiday Inn Express Newcastle Gateshead

3-star hotel near Intu
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served. Public spaces have free WiFi.

The business-friendly Holiday Inn Express Newcastle Gateshead also features a vending machine, coffee/tea in a common area, and a front-desk safe. Free self parking is available.

This 3-star Newcastle-upon-Tyne hotel is smoke free.

  • 1 building
  • 134 guestrooms or units
  • 5 levels
  • Continental breakfast (free)
  • Deli
  • Coffee in lobby
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Television in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
  • 1 conference room
  • Dining venue
Holiday Inn Express Newcastle Gateshead offers 134 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions are featured in guestrooms. Bathrooms include showers and complimentary toiletries.

This Newcastle-upon-Tyne hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Languages

English

Property amenities

Family friendly

  • Free cribs/infant beds
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • Free continental breakfast
  • 1 restaurant
  • 1 bar
  • Coffee/tea in common area(s)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • In-room accessibility
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 32-inch flat-screen TV

Bedroom

  • Bed sheets
  • Free cribs/infant beds
  • Heating

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: GBP 30 per pet, per stay
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: GBP 30 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and mobile payments; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, Union Pay, Eurocard, debit cards, and mobile payments. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a smoke detector and window guards in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Newcastle Metrocentre Newcastle-upon-Tyne
Holiday Inn Express Newcastle Metro Centre Hotel
Holiday Inn Express Newcastle Metro Centre Newcastle-upon-Tyne
Holiday Inn Express Newcastle Metro Centre Newcastle-upon-Tyne
Hotel Holiday Inn Express Newcastle - Metro Centre
Holiday Inn Express Newcastle - Metro Centre Newcastle-upon-Tyne
Holiday Inn Express Newcastle Metrocentre
Holiday Inn Express Newcastle Metro Centre Hotel
Holiday Inn Express Newcastle Metro Centre
Express Newcastle Metro Centre

Holiday Inn Express Newcastle Gateshead Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 580 out of 1006 reviews" "
Rating 8 - Good. 320 out of 1006 reviews" "
Rating 6 - Okay. 71 out of 1006 reviews" "
Rating 4 - Poor. 25 out of 1006 reviews" "
Rating 2 - Terrible. 10 out of 1006 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Bryan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

8/10 Good

Roisin

Stayed 1 night in Oct 2024

10/10 Excellent

WAI HO ANDEY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
In highly floor has good views.
Stayed 2 nights in Oct 2024

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Rachel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly and very welcoming
Lovely Holiday Inn Express, great, friendly staff, plentiful breakfast. As with a lot of hotels a frustrating lack of power outlets next to the bed plus we had a small leak in the shower but otherwise a most enjoyable stay. Great location.
Stayed 1 night in Oct 2024

8/10 Good

Kim

Liked: Cleanliness, staff & service, property conditions & facilities
Good location for the Metro Centre.
Stayed 1 night in Oct 2024

10/10 Excellent

Graeme

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great overnight stop very near Metro Centre
Great overnight stop near Metro Centre. Perhaps unusually for a budget chain, the staff reaaly seem to enjoy giving fantastic service! Really welcoming and friendly.
Stayed 1 night in Oct 2024

8/10 Good

MR MICHAEL F

Liked: Cleanliness, staff & service, room comfort
A good overnight stop
Good overnight stay, friendly staff, comfortable room and a decent breakfast included in the rate. The condition was a bit dated, particularly the heater in the room. Overall, a good overnight stop.
Stayed 1 night in Oct 2024

8/10 Good

Pirthipal

Liked: Cleanliness, staff & service, room comfort
Short stay, over an extended weekend.
Overall, it was a nice comfortable stay for a long weekend. Staff were very friendly but the vegetarian (egg free) choice at breakfast, was somewhat limited. The rubber seal in the shower cubicle needs attention, but the Dove hand and shower gels, were fab.
Stayed 3 nights in Sep 2024

10/10 Excellent

Rino

Stayed 1 night in Sep 2024

8/10 Good

Ka Ming Vikki, Runcorn

Travelled with family
Liked: Amenities
New,Clean. Great breakfast
Stayed 1 night in Sep 2024

8/10 Good

Angela

Travelled with group
Liked: Cleanliness, staff & service
One night stay before an early flight from Newcastle. Rate included breakfast but we were up and out before it started there was coffee but nothing else on offer. I have stayed at other HI hotels where they give a grab bag to take away. The room was clean comfy and quiet. The restaurant area was like a school canteen very basic and no ambience but the service was good. Would stay again for the convenience and quiet.
Stayed 1 night in Sep 2024

8/10 Good

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities
We stayed here the night before our morning flight at Newcastle airport. We arrived around 6pm and got checked in quickly. Rooms were spacious and clean as were the toilets. Unfortunately our room had a broken window making the room very noisy during the night. Not ideal with a toddler and baby. We could no request a room swap as the children had fallen asleep prior to heading back to the room and waking them to do this was not an option.
Stayed 1 night in Sep 2024

10/10 Excellent

Mark

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Arthur

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked everything about this hotel
Stayed 8 nights in Sep 2024

8/10 Good

R

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were excellent, we stopped over for the Great North Run so hotel was very busy. Very good breakfast available and free parking on site
Stayed 2 nights in Sep 2024

6/10 Okay

Brian

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Sep 2024

10/10 Excellent

S

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall a nice stay
I stayed for a week with my children, first impressions were great. Friendly staff, lobby clean. Room was standard, quite small family room. Was summer holidays so lots of children could be heard at night/early morning. Irons could do with being checked in each room, the one we had burnt my shirt, but the staff were lovely and have arranged a replacement with no hassel. Breakfast had a good choice with good quality food and drinks. Due to having a broken car, staff extended out check out to 1pm so i had enough time to go and collect it all.
Stayed 4 nights in Aug 2024

10/10 Excellent

L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value for money.
Friendly and efficient reception staff. Request for disabled access catered for. Clen, comfortable room on the ground floor. Super continental and English breakfast buffet.
Stayed 1 night in Sep 2024

10/10 Excellent

PHILIP

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, warm welcome, good food, courteous staff & comfortable rooms with bonus of lift to upper floors.
Stayed 1 night in Aug 2024

6/10 Okay

david

Disliked: Staff & service
Good breakfast. Check staff rude
Stayed 1 night in Sep 2024

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities
Check in was smoother than a hot knife through butter. No issues.
Stayed 1 night in Aug 2024

10/10 Excellent

Sam

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Regular customer, good hotel for the price paid!
We always book here when visiting family. Decent breakfast included with price and never a problem getting parked. Room was quite hot and stuffy and would have benefitted from air con but all in all a good stay as usual.
Stayed 2 nights in Aug 2024

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities
Nothing else to say enjoyed stay
Stayed 3 nights in Aug 2024

10/10 Excellent

Eliot

Stayed 2 nights in Aug 2024