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Holiday Inn Sunderland – City Centre by IHG

4.0 star property
4-star eco-certified hotel near Sunderland Empire

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Photo gallery for Holiday Inn Sunderland – City Centre by IHG

Exterior
Exterior
Point of interest
Exterior
Point of interest

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Gym
  • 24/7 front desk
  • Breakfast available
  • Air conditioning
  • Housekeeping

Explore the area

Map
Keel Square, Sunderland, England, SR1 3DS
  • Sunderland Empire
    ‪5 min walk‬
  • University of Sunderland
    ‪6 min walk‬
  • Monkwearmouth Station Museum
    ‪9 min walk‬
  • Newcastle (NCL-Newcastle Intl.)
    ‪45 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed

City view

Standard Room, 1 Queen Bed

  • 22 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Single Beds

In-room safe, desk, blackout drapes, soundproofing

Standard Room, 2 Single Beds

  • 23 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room

City view

Standard Room

  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Premium Room, 1 King Bed

City view

Premium Room, 1 King Bed

  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Accessible

In-room safe, desk, blackout drapes, soundproofing

Room, 1 Queen Bed, Accessible

  • 28 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior

Hilton Garden Inn Sunderland

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
4.5 out of 5, Wonderful, (1000)
The price is CA $154
per night
CA $185 total
includes taxes & fees
21 Feb - 22 Feb
Hilton Garden Inn Sunderland

About the area

Sunderland

City center stay.Within a 10-minute walk of this Sunderland City Centre hotel, you'll find Sunderland Empire and University of Sunderland. Stadium of Light is within 2 miles (3 km) and Lumley Castle is within 12 miles (20 km).

What's nearby

  • Sunderland Empire - 5 min walk
  • University of Sunderland - 6 min walk
  • Stadium of Light - 14 min walk
  • Northumbria University - 18 min drive
  • Quayside - 19 min drive

Getting around

  • Sunderland Station - 6 min walk
  • Park Lane Station - 7 min walk
  • Newcastle Intl. Airport (NCL) - 38 min drive

Restaurants

  • ‪Caffè Nero - ‬5 min walk
  • ‪McDonald's - ‬3 min walk
  • ‪Flanagan's - ‬8 min walk
  • ‪Esquires Coffee House - ‬4 min walk
  • ‪KFC - ‬5 min walk

About this property

Holiday Inn Sunderland – City Centre by IHG

4-star eco-certified hotel near Sunderland Empire
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. You'll find a 24-hour business center on site.

WiFi is free in public spaces. The eco-certified Holiday Inn Sunderland – City Centre, an IHG Hotel also features a fitness center, a front-desk safe, and an elevator.

This 4-star Sunderland hotel is smoke free.

  • 120 guestrooms or units
  • 4 levels
  • Deli
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Front-desk safe
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Holiday Inn Sunderland – City Centre, an IHG Hotel offers 120 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. 50-inch LED televisions come with satellite channels and pay movies. Bathrooms include showers.

This Sunderland hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and change of towels can be requested.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, German, Greek, Hindi, Italian, Polish, Romanian, Thai

Property amenities

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Buffet breakfast available for a fee daily 6:00 AM–10:30 AM: GBP 15 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar

Things to do

  • Fitness center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • High pile carpet in room
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 50-inch LED TV
  • Pay movies
  • Satellite channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Private bathroom
  • Shower
  • Towels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofing

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 50.0 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 15 per person
  • Rollaway bed fee: GBP 50.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, and Diners Club. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Property is also known as

Sunderland – City By Ihg
Holiday Inn Sunderland an IHG Hotel
Holiday Inn Sunderland – City Centre by IHG Hotel
Holiday Inn Sunderland – City Centre an IHG Hotel
Holiday Inn Sunderland – City Centre by IHG Sunderland
Holiday Inn Sunderland – City Centre by IHG Hotel Sunderland

Holiday Inn Sunderland – City Centre by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 146 out of 203 reviews
Rating 8 - Good. 38 out of 203 reviews
Rating 6 - Okay. 9 out of 203 reviews
Rating 4 - Poor. 3 out of 203 reviews
Rating 2 - Terrible. 7 out of 203 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Robert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just try it you will not be disappointed
Loved it lots of bars restaurants and Shops so many people underestimate just how good Sunderland is and five minutes drive away are the most wonderful beaches. Yes will definitely come back to this wonderful Hotel:
Stayed 3 nights in Nov 2024

10/10 Excellent

Andrew

Stayed 1 night in Oct 2024

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Great location in the centre of Sunderland, perfect for a night away. Close to a couple of new bars and restaurants.
Stayed 1 night in Oct 2024

6/10 Okay

Fiona

Travelled with family
Liked: Staff & service, property conditions & facilities
Very slow check in reception couldn’t get the card machine to work Restarted closed at 9pm not everything available to order food was cold Staff were very friendly
Stayed 1 night in Oct 2024

10/10 Excellent

Theres

Liked: Cleanliness, property conditions & facilities, room comfort
The young man at check was so friendly and checked us in quickly and efficiently .
Stayed 1 night in Oct 2024

10/10 Excellent

Shaun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Rosina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sunderland
Very clean and staff great not near any pubs really and no parking that was a big downer had to pay 54 pound for 2 nights parking
Stayed 2 nights in Sep 2024

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb location to town center and theatres and 5 mins from Sunderland fc. Excellent staff and rooms were clean Would recommend
Stayed 1 night in Sep 2024

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Nice and clean. Easy walking distance for train station and theatre.
Stayed 1 night in Sep 2024

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Hotel was very clean from reception throughout to the room itself. Bed was very comfortable, possibly the best i have ever slept in. Had a lovely peaceful sleep. Staff went above and beyond to make the stay the best. Breakfast was hot and plenty to chose from. Right in the town centre so close to all amenities.
Stayed 1 night in Sep 2024

10/10 Excellent

Scott

Liked: Property conditions & facilities
Stayed 8 nights in Sep 2024

8/10 Good

faye

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay poor breakfast
Beautiful hotel, spacious room with huge shower. Lovely friendly staff. Lost a star for a poor breakfast unfortunately. Orange juice was definitely off - tasted sour. The of the cold juice canisters looked very dirty inside I think maybe the orange juice is topped up with fresh and the older juice still in is going off and sour as it was a cloudy colour too. I asked for some fried eggs with the yolk well done and they were inedible - all crispy mush. The bacon and sausages were not very well done and things just weren’t replenished quickly enough so that you could have everything together hot. The hotel and staff are fabulous though
Stayed 1 night in Sep 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Room was spacious and comfortable and staff were very friendly. Would recommend.
Stayed 1 night in Sep 2024

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Yunus

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Only missing thing is they don’t have parking
Stayed 1 night in Aug 2024

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

martin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location very clean lovely breakfast with very friendly helpful staff one downside is there isnt any on site parking
Stayed 1 night in Aug 2024

10/10 Excellent

Hirah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Elaine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Our second stay at this hotel now, and still just as great as the first time! Very clean and comfortable. Staff are excellent. Would highly recommend!
Stayed 6 nights in Aug 2024

8/10 Good

Lewis

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Vikki

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

2/10 Terrible

Nick

Stayed 1 night in Aug 2024

10/10 Excellent

martin

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New hotel lovely room very clean and very comfy bed great shower too loved the cooked breakfast not over cooked and tasted delicious big downside is no onsite parking although there are pay car parks nearby plus it has a lovely bar but weirdly the toilets are on the first floor ? When there's room on the ground floor over-all loved the hotel and very much enjoyed Sunderland
Stayed 2 nights in Aug 2024

6/10 Okay

Kaci, Rawtenstall

Liked: Cleanliness, staff & service, property conditions & facilities
Everything with the property was absolutely great, staff were very friendly and helpful. The food was amazing and the room was clean and very modern. The only thing about staying here was I didn’t get much sleep as they was a couple a few rooms down shouting and screaming from their room because of this I managed to get about an hour which did ruin the stay slightly, other than this everything was perfect. Thank you
Stayed 1 night in Aug 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night stop in City
Check in nice and smooth after midnight, Room huge but it was a large disabled room. Everything very new and shiny which you would expect. Bed and pillows were amazing. Didn't use room service or have a breakfast. Great location for city centre but be aware there is no parking on the Hotel site.
Stayed 1 night in Aug 2024