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Hotel Indigo Newcastle by IHG

4.0 star property
4-star eco-certified hotel near St. James' Park

Choose dates to view prices

Photo gallery for Hotel Indigo Newcastle by IHG

In-room safe, desk, laptop workspace, iron/ironing board
Point of interest
Room, 1 King Bed, City View, Corner (Super King, Refurbished, Balcony) | Room amenity
Exterior
Room, 1 King Bed, City View, Corner (Super King, Refurbished, Balcony)

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Gym
  • Parking available
  • Bar
  • Breakfast available
  • Room service
  • 24/7 front desk

Explore the area

Map
2/8 Fenkle Street, Newcastle-upon-Tyne, England, NE1 5XU
  • Eldon Square Shopping Centre
    ‪3 min walk‬
  • The Gate
    ‪3 min walk‬
  • Chinatown
    ‪3 min walk‬
  • Newcastle (NCL-Newcastle Intl.)
    ‪19 min drive‬

Room options

View all photos for Standard Room, 2 Single Beds, Balcony (Refurbished)

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Single Beds, Balcony (Refurbished)

  • 23.00 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Room, 1 King Bed, Balcony (Super King, Refurbished)

In-room safe, desk, laptop workspace, iron/ironing board

Premium Room, 1 King Bed, Balcony (Super King, Refurbished)

  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room

In-room safe, desk, laptop workspace, iron/ironing board

Premium Room

  • 23 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed (Refurbished)

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed (Refurbished)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Balcony (Refurbished)

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Balcony (Refurbished)

  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Accessible (Refurbished)

Premium Room, 1 King Bed, Accessible (Refurbished)

Premium Room, 1 King Bed, Accessible (Refurbished)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds (Refurbished)

Room amenity

Standard Room, 2 Single Beds (Refurbished)

  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Room, 2 Single Beds (Refurbished)

Premium Room, 2 Single Beds (Refurbished)

Premium Room, 2 Single Beds (Refurbished)

  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 1 King Bed, City View, Corner (Super King, Refurbished, Balcony)

Room, 1 King Bed, City View, Corner (Super King, Refurbished, Balcony)

Room, 1 King Bed, City View, Corner (Super King, Refurbished, Balcony)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Balcony, City View (Refurbished)

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Balcony, City View (Refurbished)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, City View (Refurbished)

Standard Room, 1 King Bed, City View (Refurbished)

Standard Room, 1 King Bed, City View (Refurbished)

  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed (Spr Kng,Refurbished, Stckd Minifridge)

Premium Room, 1 King Bed (Spr Kng,Refurbished, Stckd Minifridge)

Premium Room, 1 King Bed (Spr Kng,Refurbished, Stckd Minifridge)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room

  • 22.00 sq m
  • Sleeps 2
  • 1 Twin Bed

Similar properties

Room

Maldron Hotel Newcastle

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
4.6 out of 5, Wonderful, (1007)
The price is CA $146
per night
CA $176 total
includes taxes & fees
5 Mar - 6 Mar
Maldron Hotel Newcastle

About the area

Newcastle-upon-Tyne

City center retreat .Within a 15-minute walk of this Newcastle City Center hotel, you'll find St. James' Park and University of Newcastle-upon-Tyne. Also, Northumbria University is within half a mile (1 km) and The Glasshouse is within 2 miles (3 km).

What's nearby

  • St. James' Park - 7 min walk
  • University of Newcastle-upon-Tyne - 11 min walk
  • Northumbria University - 12 min walk
  • The Glasshouse - 16 min walk
  • Quayside - 19 min walk

Getting around

  • Central Station - 3 min walk
  • Newcastle Central Station - 4 min walk
  • Newcastle Intl. Airport (NCL) - 19 min drive

Restaurants

  • ‪The Town Wall - ‬3 min walk
  • ‪My Delhi - ‬2 min walk
  • ‪Kaspa's Newcastle - ‬1 min walk
  • ‪Wing Kee - ‬3 min walk
  • ‪Tilleys Bar - ‬2 min walk

About this property

Hotel Indigo Newcastle by IHG

4-star eco-certified hotel near St. James' Park
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces. The eco-certified Hotel Indigo Newcastle by IHG also features a fitness center, concierge services, and laundry facilities. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Newcastle-upon-Tyne hotel is smoke free.

  • 1 building
  • 148 guestrooms or units
  • 5 levels
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Hotel Indigo Newcastle by IHG offers 148 air-conditioned accommodations with computers and safes. 32-inch flat-screen televisions come with satellite channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers with rainfall showerheads, bathrobes, complimentary toiletries, and hair dryers.

This Newcastle-upon-Tyne hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, German

Property amenities

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Refrigerator

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Self parking on site (GBP 15 per day)
  • Limited onsite parking
  • Height restrictions apply for onsite parking

Food and drink

  • To-go breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 7:00 AM–10:30 AM on weekends: GBP 15.50-19.95 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Things to do

  • Fitness center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Grab bar near toilet
  • Handrails in stairways
  • Smooth flooring in room

Room amenities

Entertainment

  • 32-inch flat-screen TV
  • Computer
  • Satellite channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cribs/infant beds
  • Heating (climate-controlled)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop-friendly workspace
  • Local maps
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 30.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately GBP 15.50 to 19.95 per person
  • Self parking fee: GBP 15 per day
  • Rollaway bed fee: GBP 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and Eurocard. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Indigo Newcastle
Indigo Newcastle
Indigo Newcastle Newcastle-upon-Tyne
Newcastle Hotel Indigo
Hotel Indigo Newcastle
Indigo Newcastle By Ihg
Hotel Indigo Newcastle by IHG Hotel
Hotel Indigo Newcastle an IHG Hotel
Hotel Indigo Newcastle by IHG Newcastle-upon-Tyne
Hotel Indigo Newcastle by IHG Hotel Newcastle-upon-Tyne

Hotel Indigo Newcastle by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 601 out of 1002 reviews
Rating 8 - Good. 259 out of 1002 reviews
Rating 6 - Okay. 95 out of 1002 reviews
Rating 4 - Poor. 30 out of 1002 reviews
Rating 2 - Terrible. 17 out of 1002 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Imogen

Stayed 1 night in Nov 2024

10/10 Excellent

Gemma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Lee

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Great hotel and fab location
Usually great hotel and again didn't fail to deliver, great service form the staff. However given they have just reconditioned the rooms the bathrooms where hardly touched, fresh paint and silicon but you would of though you would recondition the shower heads and grout!!
Stayed 1 night in Nov 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great food and good location
Great location , close to the train station, a 10 minute walk from the city centre and close to a variety of bars and restaurants. The hotel itself had been recently refurbished before our last stay so the room and hallways felt particularly fresh. The breakfast buffet, as always, was excellent and the new menu choices were delicious. Whilst spoilt for choice for eateries within walking distance, the hotel restaurant is worth a try. It offers a great evening menu and really tasty food.
Stayed 3 nights in Sep 2024

10/10 Excellent

kevin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Yan Tung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

N

Stayed 2 nights in Oct 2024

10/10 Excellent

Rhys

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
amazing visually, shame about the location
Stayed 1 night in Oct 2024

10/10 Excellent

Christopher

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Stephen

Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Stayed 1 night in Oct 2024

10/10 Excellent

Janice

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect Stay
Central hotel, friendly & helpful staff. Very clean, good facilities & lovely breakfast. Perfect stay.
Stayed 1 night in Oct 2024

10/10 Excellent

Caryn

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Heap

Liked: Staff & service, property conditions & facilities, room comfort
Good place to stay for a city break
Overall a good experience, but small things could have been done to enhance the experience. Opening the window was a bit noisy (not the hotel's fault), but the air conditioning was a also noisy and only went down to 18 degrees. The bed was very comfortable, but the pillows were a bit lumpy. The green glow from the emergency light was very intrusive - many people like a dark room, and this was not possible.
Stayed 1 night in Oct 2024

10/10 Excellent

John

Stayed 1 night in Oct 2024

4/10 Poor

paul

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
Mouldy shower curtain and shower grout. Walls in bedroom we dirty with marks on them.. refurbished room - no way - old and shabby
Stayed 1 night in Sep 2024

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

samer

Stayed 2 nights in Sep 2024

8/10 Good

Mrs Kannika

Stayed 1 night in Aug 2024

8/10 Good

Gwyneth

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Stayed 5 nights in Sep 2024

6/10 Okay

Luke

Liked: Cleanliness, staff & service
Disliked: Room comfort
Not going back
Room looked nice enough although check in took a while as they weren’t sure what rooms were free, bathroom had towel rail hanging off a looked very tired an in need of an upgrade. The most annoying was that we booked a king room an it was 2 single beds pushed together and they were not fixed so when you rolled over in the night they slid apart which was a nightmare….
Stayed 1 night in Sep 2024

8/10 Good

Andrew

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
All very good.THANKYOU.
Stayed 1 night in Sep 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent central Newcastle base
Great location, easy check-in, any issues dealt with quickly and efficiently, comfy bed, excellent shower, good hairdryer, nice bar area.
Stayed 2 nights in Sep 2024

10/10 Excellent

Jimena

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel restaurant was amazing
Stayed 1 night in Sep 2024

8/10 Good

Gwyneth

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Stayed 5 nights in Sep 2024