Maldron Hotel Newcastle

4.0 star property
Eco-certified Newcastle-upon-Tyne hotel in Newcastle City Center with a 24-hour front desk
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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Maldron Hotel Newcastle

Exterior
Exterior
Executive King
Lobby
Towels

Reviews

9.2 out of 10

Wonderful

Guests liked:

Clean rooms, comfy beds, friendly staff

Popular amenities

  • Bar
    Bar
  • Room service
    Room service
  • Breakfast available
    Breakfast available
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping
  • Laundry
    Laundry

Explore the area

Map
Newgate Street, Newcastle-upon-Tyne, England
  • Eldon Square Shopping Centre
    1 min walk
  • Chinatown
    1 min walk
  • The Gate
    1 min walk
  • Newcastle (NCL-Newcastle Intl.)
    16 min drive

Room options

Executive King

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

Executive Family Room

  • 24 sq m
  • Sleeps 4
  • 2 Double Beds

Deluxe Double Single

  • 23 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Deluxe Double Room

  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

Deluxe Twin Room

  • 22 sq m
  • Sleeps 2
  • 2 Twin Beds

Similar properties

About the area

Newcastle-upon-Tyne

City center stay.A stay at this Newcastle City Center hotel places you steps from Chinatown and within a 5-minute walk of St. James' Park. Also, Castle Keep is within half a mile (1 km) and Tyne Bridge is within 2 miles (3 km).

What's nearby

  • Chinatown - 1 min walk - 0.1 km
  • St. James' Park - 3 min walk - 0.3 km
  • Castle Keep - 9 min walk - 0.8 km
  • Quayside - 19 min walk - 1.6 km
  • Gateshead Millennium Bridge - 20 min walk - 1.7 km

Getting around

  • St James Station - 4 min walk
  • Newcastle Central Station - 7 min walk
  • Newcastle Intl. Airport (NCL) - 16 min drive

Restaurants

  • ‪Black Garter - ‬3 min walk
  • ‪The Keel Row - ‬1 min walk
  • ‪Burger King - ‬2 min walk
  • ‪Rosies Bar - ‬2 min walk
  • ‪Turtle Bay - ‬1 min walk

About this property

Maldron Hotel Newcastle

4-star eco-certified hotel near Chinatown
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. 4 meeting rooms and coworking spaces are available.

WiFi is free in public spaces. The eco-certified Maldron Hotel Newcastle also features a vending machine, a garden, and coffee/tea in a common area.

This 4-star Newcastle-upon-Tyne hotel is smoke free.

  • 265 guestrooms or units
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Garden
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Maldron Hotel Newcastle offers 265 air-conditioned accommodations with safes and irons/ironing boards. 32-inch flat-screen televisions come with digital channels. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Family friendly

  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 7:30 AM–10:30 AM on weekends: GBP 12 for adults and GBP 6 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Assistive listening devices in meeting rooms
  • Elevator
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Portable shower seat
  • Stair-free path to entrance
  • Vibrating pillow alarm
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 32-inch flat-screen TV
  • Digital channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Hypo-allergenic bedding

Bathroom

  • Towels

Food and drink

  • Electric kettle

More

  • Eco-friendly cleaning products used
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
For bookings of 10 people or more, this property charges GBP 100 bond per room on arrival against damages and / or noise disruption to other guests which is refundable on departure providing there has been no issues during the stay.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 12 for adults and GBP 6 for children
  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). This property accepts Visa, Mastercard, American Express, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. This property uses eco-friendly cleaning products. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions.

Property is also known as

Maldron Hotel Newcastle Newcastle-upon-Tyne
Maldron Newcastle Newcastle-upon-Tyne
Maldron castle castleuponTyne
Maldron Hotel Newcastle Hotel
Maldron Hotel Newcastle Newcastle-upon-Tyne
Maldron Hotel Newcastle Hotel Newcastle-upon-Tyne

Maldron Hotel Newcastle Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 673 out of 1001 reviews" "
Rating 8 - Good. 223 out of 1001 reviews" "
Rating 6 - Okay. 67 out of 1001 reviews" "
Rating 4 - Poor. 20 out of 1001 reviews" "
Rating 2 - Terrible. 18 out of 1001 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

4/10 Poor

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Fridge and Poor Service During Stay
My room did not have a fridge, and the front desk staff promised to provide one on the second day due to the medical supplies that needed to stay cool. However, after four days, there was still no fridge, and some staff members were rude when asked for basic medical support.
Stayed 4 nights in Aug 2024

10/10 Excellent

Suzanne i stewart

Stayed 2 nights in Aug 2024

6/10 Okay

Alyson

Stayed 1 night in Aug 2024

10/10 Excellent

Maxine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top Class Hotel and Staff
Staff are amazing they really go out of their way to help you in any way they can. They really went above and beyond for us which was greatly appreciated. Hotel is in a great location with plenty of shops, pubs and restaraunts around it. The train station is also close by so easy to get around the Metro centre is only 1 stop away. We will be back but next we'll get the train as driving in Newcastle is horrendous just now, too many roadworks and diversions.
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff, great service. Location is in city center, which gets very rowdy on match days, but through no fault of their own.
Stayed 2 nights in Aug 2024

10/10 Excellent

Lorraine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous stay
Stayed 1 night in Aug 2024

10/10 Excellent

Andrew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

George

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Chetna

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to Newcastle station and city centre
Stayed 1 night in May 2024

10/10 Excellent

Emma

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

FELICITY

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Sam

Stayed 4 nights in Jul 2024

10/10 Excellent

Susan E

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight stay in central Newcastle
Lovely stay in the centre of Newcastle. The hotel is clean and well maintained with excellent staff who all engage with guests. We didn't hear a cross word by the staff & all appeared to respect each other leading to a happy working environment which showed through. Whenever we met any staff, from cleaning staff to management, we were greeted with a smile and friendly word. All areas were kept clear of plates & glasses & we enjoyed sitting outside at the tables in the courtyard for a drink. The room was very quiet overnight & air conditioning kept the room at the desired temperature. Definitely recommend this hotel.
Stayed 1 night in Aug 2024

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All the amenities were super, and location is excellent for visiting the city centre . Perhaps a bit noisy as our room overlooked the street on a Saturday night. Not the hotel's fault though!
Stayed 1 night in Aug 2024

2/10 Terrible

Salman

Travelled with family
Disliked: Cleanliness, staff & service, amenities
Front disc staff don't know hoto treats people
Stayed 1 night in Aug 2024

8/10 Good

Chu Huang

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Zakerie

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely stay and great staff!
Stayed 2 nights in Jul 2024

10/10 Excellent

Chris

Stayed 3 nights in Jul 2024

10/10 Excellent

Graham

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable city centre hotel. Spacious, modern and clean room.
Stayed 1 night in Jul 2024

10/10 Excellent

Gerry

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Good location
Hotel is in convenient location, central areas of hoel clean but room appeared to be small double and not deluxe double as booked. Overall stay was good.
Stayed 1 night in Jul 2024