Well... where to start?
I would begin to rate this property at 0* if i could, simply the WORST i have ever stayed
Upon checking in, the acommodation charged us a ‘deposit’ of £20.00 therefore totalling to £60.00, which was NOT highlighted in the hotels terms on expedia when reserving the room
Upon arriving at the room, the condition or layout looked nothing that were shown on the hotels description, and apparently this was an ‘upgrade’ 😮🤔, cracked walls, no curtain on the shower?
The following morning my friends decided to shower and had placed a towel on the chair to save this getting wet. Unfortunately, this had left a SMALL wet patch on the chair... when trying to check out, i was faced with a man who had the most rude and awful customer service i have ever witnessed in the industry, he stated that the stain left on the chair was alcohol, i stated in my defence this was not the case and was a simple patch of water left from the towel...
I had as a result lost £20.00 of my deposit...
Overall
Staff rude
Rooms not up to standard
Hotels terms not updated correctly
Would not recomment