6/10 Okay
Martha
Travelled with family, Business traveller
Apr 26, 2025
Disliked: Staff & service
The smell in the elevator and in the room weren't great. The room smelled strongly like cheap gone off perfume and the elevator and hallway just smelled bad. We were delayed arriving to the hotel but I called the front desk twice several hours beforehand to explain that we were stuck in traffic and the front desk said both times that they would “probably” be able to let us check in even though we were arriving just after 11pm- this response was so unsettling as we weren’t sure if we should stop and book another hotel on our travel to Newington/ New Britain or risk continuing our drive to not having a place to stay when we arrived. When we got there, thankfully there was someone at the desk but she said she was not informed that I had called hours beforehand to notify them of our delay even though the staff earlier had said they would let the front desk know of our situation. The room was “dorm-like” furniture and the bedding was similar. I initially couldn't get the air conditioning to turn on but thankfully found a fuse box in the room and found that the fuse was just switched off- I know we paid just over $100 for the night and even though it was “budget” priced, I’ll pay a little more the next time to hopefully have a better experience when visiting the area.
Martha
Stayed 1 night in Apr 2025
