Charter House

3.5 star property
Enjoy the free WiFi at this 3.5-star Newport hotel

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Charter House

Free toiletries, hair dryer, bathrobes, towels
Front of property
View from property
Egyptian cotton sheets, premium bedding, in-room safe
Egyptian cotton sheets, premium bedding, in-room safe

Reviews

8.2 out of 10

Very good

Popular amenities

  • Breakfast included
  • Bar
    Bar
  • Parking available
    Parking available
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning

Explore the area

Map
14 St Thomas Square, Newport, England, PO30 1SL
  • Quay Arts
    4 min walk
  • Seaclose Park
    11 min walk
  • Carisbrooke Castle
    3 min drive
  • Southampton (SOU)
    87 min drive

Room options

Double or Twin Room

  • 30 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

Double Room

  • 25.0 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

Family Room

  • 36 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

Similar properties

About the area

Newport

In Newport .Stay at this Newport hotel and you'll be within half a mile (1 km) of Seaclose Park and 2 miles (3 km) of Carisbrooke Castle. Also, Isle of Wight Area of Outstanding Natural Beauty is within 2 miles (3 km) and Isle of Wight Steam Railway is within 6 miles (10 km).

What's nearby

  • Seaclose Park - 11 min walk - 1.0 km
  • Carisbrooke Castle - 3 min drive - 2.0 km
  • Cowes Harbour - 9 min drive - 8.0 km
  • Osborne House - 10 min drive - 8.5 km
  • Ryde Pier Head Terminal - 16 min drive - 13.6 km

Getting around

  • Sandown Brading Station - 11 min drive
  • Southampton (SOU) - 87 min drive

Restaurants

  • ‪The Man in the Moon - ‬3 min walk
  • ‪McDonald's - ‬3 min walk
  • ‪Correo Lounge - ‬4 min walk
  • ‪The Castle Inn - ‬4 min walk
  • ‪Hogshead - ‬3 min walk

About this property

Charter House

Enjoy the free WiFi at this 3.5-star Newport hotel
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

Charter House also features a terrace, a picnic area, and express check-out. For a fee, parking is available.

This 3.5-star Newport hotel is smoke free.

  • 5 guestrooms or units
  • To-go breakfast (free)
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Terrace
  • Outdoor picnic space
  • No smoking on site
  • Bar or lounge
  • Dining venue
Charter House offers 5 air-conditioned accommodations with safes and complimentary newspapers. Each accommodation is individually furnished and decorated. Beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. Digital television is provided.

Bathrooms include bathrobes, complimentary toiletries, and hair dryers. This Newport hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.

Languages

English

Property amenities

Family friendly

  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (GBP 10.00 per day; includes in/out privileges)
  • Offsite parking within 66 ft (GBP 10.00 per day)
  • Street parking available
  • Airport shuttle available

Food and drink

  • Free on-the-go breakfast available daily 8:30 AM–9:00 AM
  • 1 restaurant
  • 1 bar

Things to do

  • Bicycle rentals

Accessibility

  • This property does not have elevators

Room amenities

Entertainment

  • Digital channels
  • TV

Bedroom

  • Air conditioning
  • Bed sheets
  • Egyptian cotton sheets
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Towels

Food and drink

  • Electric kettle
  • Free bottled water

More

  • Free newspapers
  • Guidebooks/recommendations
  • Heated floors
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self parking fee: GBP 10.00 per day (in/out privileges)
  • Nearby parking fee: GBP 10.00 per day (66 ft away)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and outdoor lighting
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting in each accommodation. Cashless payment methods are available for all transactions.

Property is also known as

El Patron Hotel Newport
El Patron Hotel
Charter House Newport
Charter House Hotel Newport
Hotel Charter House Newport
Newport Charter House Hotel
Charter House Hotel
Hotel Charter House
El Patron Hotel
El Patron
Charter House Hotel
Charter House Newport
Charter House Hotel Newport

Charter House Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 41 out of 81 reviews" "
Rating 8 - Good. 24 out of 81 reviews" "
Rating 6 - Okay. 6 out of 81 reviews" "
Rating 4 - Poor. 2 out of 81 reviews" "
Rating 2 - Terrible. 8 out of 81 reviews" "

9.0/10

Cleanliness

8.4/10

Staff & service

9.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Charlotte

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property! Would reccomend. Easy check in. Very spacious room and very clean. Slightly noisy outside in the mornings with bin men so be sure to close your windows however this is to be expected as in the middle of a convenient square. We loved our stay. Thank you!
Stayed 1 night in Aug 2024

2/10 Terrible

Naomi

Awful customer service
Stayed 1 night in Aug 2024

4/10 Poor

Verified traveller

Where is everyone?!
Air conditioning not working & the fan placed in room did not work either so a very hot uncomfortable night. Would have been nice to have been told this but did not see a member of staff.
Stayed 1 night in Aug 2024

2/10 Terrible

Atique

Disliked: Staff & service
No Desk at Check in
There was no desk upon checking in. No human to guide with parking onsite. No place to park while checking in. The location is bad if you are visiting with a car. There is no WIFI in the lobby, so we had to buy 1 hour EE wifi so that we could download parking app.
Stayed 2 nights in Jul 2024

10/10 Excellent

N c

Stayed 1 night in Jul 2024

10/10 Excellent

Glen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful building in central Newport Excellent base for touring the island by car or bus Decorated in an industrial style with a touch of Italian Sprezzatura
Stayed 1 night in Jul 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Nice place, needs some staff?
Completely self check in, no staff anywhere
Stayed 1 night in Jul 2024

10/10 Excellent

Darren

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was absolutely fantastic. Located centrally and an ideal place to stay if attending the IOW festival which we were. The team on site from the moment we arrived right through to we departed were amazing and so very helpful. Totally recommend this place. Well done keep up the good work
Stayed 1 night in Jun 2024

10/10 Excellent

Julian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect town centre location
Excellent central town location, so don’t expect complete silence, although the loudest noise was from the seagulls! Probably the best value for money hotel in years. Breakfast was excellent. Staff very friendly and good source of local knowledge. Highly recommend
Stayed 2 nights in Jun 2024

8/10 Good

M

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2024

10/10 Excellent

Gregory

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A very cute boutique style hotel Friendly staff Great breakfast!
Stayed 1 night in Jun 2024

10/10 Excellent

Darren

Stayed 2 nights in Jun 2024

10/10 Excellent

Pete

Stayed 4 nights in May 2024

6/10 Okay

Jon

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Overall a great location and resonable price. The problem is the website has not been updated and there is NO staff on site so everything is digital and they send you a code to get in and into your room. Had we known this, it would have been fine but the website says 24 hour front desk. Also says they have a restaurant…it’s there but not staffed and not open. And no way to reach the hotel or staff….UPDATE THE WEBSITE so folks know what to expect at check in.
Stayed 2 nights in May 2024

10/10 Excellent

Rudramuni

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
service was excellent, nice people. The only thing that annoyed me was parking was not available though it is mentioned on the website(paid parking). It was difficult to find street parking late at night and walk with family and kids to the property.
Stayed 1 night in Apr 2024

10/10 Excellent

Nathanael

Travelled with group
Stayed for 2 nights , bed was comfy room was spacious bathroom was very nice breakfast was also really good and the servers where very nice Would definitely recommend to a friend
Stayed 2 nights in Mar 2024

10/10 Excellent

Salma

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice!
Clean and spacious
Stayed 1 night in Feb 2024

8/10 Good

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

David

Stayed 1 night in Jan 2024

8/10 Good

Sam

Liked: Cleanliness, property conditions & facilities, room comfort
Lovely place to stay and so comfortable. Only issue was that on Hotels.com the checkout time said 11am. According to the cleaner that knocked on our door at 10:30 it was 10. Not ideal after New Year’s Eve.
Stayed 1 night in Dec 2023

8/10 Good

Davide

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The room are very clean and recently renewed, a mirror is missing! Check in and parking wasn't easy (be aware that it's a self checking property). Breakfast was very poor, all the vegetarian option unavailable and what we tried was horrible and cold!
Stayed 1 night in Dec 2023

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel. I received a message on the day on my arrival to explain the check in process. All went smoothly. I had a top floor room and it was very nice and clean. The room was a bit cold when I arrived but it soon warmed up once I figured out how to get the heating on. Very friendly staff at breakfast and breakfast was also good with plenty of choices. Parking in the adjacent streets is available , payable at £2 for the night til 8am. I will stay there again next time i come to the island. Thank you.
Stayed 1 night in Dec 2023

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Josie

Stayed 1 night in Oct 2023

10/10 Excellent

vincent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel, ideamlly located
Loved this centrally licated, clean, friendly, comfy hotel. Parking was difficult to locate
Stayed 2 nights in Oct 2023