Best Western Colonel Butler Inn

3.0 star property
3-star hotel in Old Town Historic District

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Best Western Colonel Butler Inn

Suite, 1 King Bed with Sofa bed, Non Smoking, Fireplace (with Sofabed)
Front of property - evening/night
Sports bar
Reception
Premium bedding, pillowtop beds, in-room safe, blackout drapes

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
    Bar
  • Gym
    Gym
  • Room service
    Room service
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping
  • Breakfast included
    Breakfast included

Explore the area

Map
278 Mary Street, Niagara-on-the-Lake, ON, L0S1J0
  • Lincoln & Welland Regimental Museum
    6 min walk
  • Niagara River Gorge
    9 min walk
  • Museum of the Paranormal
    15 min walk
  • St. Catharines, ON (YCM-Niagara District)
    15 min drive

Room options

Superior Suite, 1 Queen Bed with Sofa bed, Non Smoking, Jetted Tub (with Sofabed)

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Non Smoking, Fireplace (with Sofabed)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Superior Suite, 1 King Bed with Sofa bed, Non Smoking, Jetted Tub (with Sofabed)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

Similar properties

About the area

Niagara-on-the-Lake

Old Town Historic District stay.Within a 15-minute walk of this Old Town Historic District hotel, you'll find Lake Ontario and Niagara River Gorge. Museum of the Paranormal and Royal George Theatre are also within 2 miles (3 km).

What's nearby

  • Royal George Theatre - 17 min walk - 1.4 km
  • Niagara-on-the-Lake Golf Club - 18 min walk - 1.5 km
  • Jackson-Triggs Winery - 18 min walk - 1.6 km
  • Shaw Festival Theatre - 3 min drive - 2.1 km
  • Peller Estates Winery - 4 min drive - 2.8 km

Getting around

  • St. Catharines Station - 21 min drive
  • Buffalo Niagara Intl. Airport (BUF) - 56 min drive

Restaurants

  • ‪McDonald's - ‬4 min drive
  • ‪Two Sisters Vineyards - ‬4 min drive
  • ‪The Irish Harp Pub - ‬18 min walk
  • ‪Peller Estates Winery - ‬4 min drive
  • ‪Cannery Restaurant - ‬11 min walk

About this property

Best Western Colonel Butler Inn

3-star hotel in Old Town Historic District
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

You'll find a 24-hour business center on site. A fitness center, a terrace, and a vending machine are also featured at Best Western Colonel Butler Inn. Self parking is free.

This 3-star Niagara-on-the-Lake hotel is smoke free.

  • 1 building
  • 26 guestrooms or units
  • 3 levels
  • Built in 1985
  • Continental breakfast (free)
  • Business center (24 hours)
  • Front desk (24 hours)
  • Express check-out
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Terrace
  • No smoking on site
  • Bar or lounge
  • Dining venue
Best Western Colonel Butler Inn offers 26 accommodations with safes and complimentary newspapers. Pillowtop beds feature premium bedding. Cable television is provided. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include complimentary toiletries and hair dryers.

This Niagara-on-the-Lake hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Languages

Dutch, English, French

Property amenities

Family friendly

  • Free cribs/infant beds
  • Refrigerator

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 7:00 AM–10:00 AM
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Bicycle rentals
  • Fitness center

Accessibility

  • This property does not have elevators

Room amenities

Entertainment

  • Cable channels
  • TV

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Heating (climate-controlled)
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Connecting rooms available
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 12 years old and younger stay free when using existing bedding.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 50 per night

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • Up to 3 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

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Best Western Colonel Butler Inn
Best Western Colonel Butler Inn Niagara-on-the-Lake
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Colonel Butler Inn
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Colonel Butler Niagara On The
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Best Western Colonel Butler Inn Hotel Niagara-on-the-Lake

Best Western Colonel Butler Inn Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 553 out of 994 reviews" "
Rating 8 - Good. 351 out of 994 reviews" "
Rating 6 - Okay. 65 out of 994 reviews" "
Rating 4 - Poor. 20 out of 994 reviews" "
Rating 2 - Terrible. 5 out of 994 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Charlotte

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was clean and conveniently located. Staff was very pleasant and helpful.
Stayed 4 nights in Nov 2024

10/10 Excellent

Gaston

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Charlene

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and welcoming. All staff were extremely friendly and helpful. More Best Western properties should look to this group for running a clean and customer oriented business. The owner and manager are to be commended.
Stayed 2 nights in Aug 2024

8/10 Good

Linda

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Maria, Toronto

The room was very small but it was quiet and accessible.
Stayed 2 nights in Aug 2024

10/10 Excellent

Carol

Liked: Property conditions & facilities
Size of the property was a plus. Breakfast was fresh and clean and tidy breakfast room. Welcome cookies were a nice touch too
Stayed 2 nights in Aug 2024

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

6/10 Okay

Anne

Liked: Amenities, property conditions & facilities
Very nice clean rooms good breakfast the person who checked us in in the evening was very rude and short the morning staff was very nice
Stayed 1 night in Aug 2024

6/10 Okay

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Good proximity to NOTL historic shopping area. Our room was a bit musty and needed a refresh.
Stayed 2 nights in Aug 2024

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have had a great stay, lovely location and staff. Jessica was really helpful in changing our booking before our stay. Would definitely recommend if in the area.
Stayed 3 nights in Aug 2024

10/10 Excellent

Jocelyn

Stayed 1 night in Aug 2024

10/10 Excellent

Kristi

Liked: Cleanliness, staff & service, property conditions & facilities
Cute character period hotel with charm
Stayed 1 night in Aug 2024

10/10 Excellent

Anushé

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Comfy beds. Nice shared porch. Very clean. Great experience.
Stayed 1 night in Aug 2024

10/10 Excellent

Hope

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recommend this property. I would stay here again.
Stayed 1 night in Jul 2024

10/10 Excellent

Louise

I’d book here again
Stayed 2 nights in Aug 2024

8/10 Good

Mary

Travelled with partner
Liked: Cleanliness, staff & service
The renos where nice however limited dining space and no where to get hot water. The A/C jnits in the rooms are really loyc.
Stayed 2 nights in Jul 2024

10/10 Excellent

MARIA FATIMA

Stayed 1 night in Apr 2024

10/10 Excellent

Edward, Midhurst

Travelled with partner
Liked: Staff & service, property conditions & facilities
Neat and tidy.Breakfast was good. Staff helpful with directions
Stayed 1 night in Jul 2024

10/10 Excellent

Edmond

Stayed 1 night in Jul 2024

8/10 Good

Randy

Liked: Cleanliness, staff & service, property conditions & facilities
Wifi service was non-existent.
Stayed 1 night in Jul 2024

10/10 Excellent

Brianne

Liked: Cleanliness, amenities, property conditions & facilities
Always wonderful!
Stayed 4 nights in Jul 2024

10/10 Excellent

Lisa

Travelled with partner
Liked: Property conditions & facilities
Quick check in
Stayed 1 night in Jul 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

10/10 Excellent

Leo, Edinboro

Stayed 1 night in Jun 2024

10/10 Excellent

Barbara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024