Comfort Inn The Pointe

3.0 star property
Hotel near Niagara Falls State Park in Niagara Falls

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Comfort Inn The Pointe

Exterior
Exterior
Suite, Multiple Beds, Accessible, Non Smoking (Upgrade)
Free daily on-the-go breakfast
Lobby

Reviews

8.4 out of 10

Very good

Popular amenities

  • Housekeeping
  • Gym
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
1 Prospect Pointe, Niagara Falls, NY, 14303
  • Niagara Falls State Park
    2 min walk
  • India Kitchen
    1 min walk
  • Niagara Falls Station
    3 min drive
  • Niagara Falls, NY (IAG-Niagara Falls Intl.)
    11 min drive

Room options

Standard Room, 1 King Bed, Non Smoking

  • 27 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Upgrade)

  • Bay view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 2 Queen Beds, Non Smoking

  • 27 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Suite, Multiple Beds, Accessible, Non Smoking (Upgrade)

  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Standard Double Room, 2 Double Beds, Non Smoking

  • 27 sq m
  • Sleeps 4
  • 2 Double Beds

Standard Room, 2 Queen Beds, Non Smoking (Upper Floor)

  • 27 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Non Smoking

  • City view
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About the area

Niagara Falls

Downtown Niagara Falls stay.Within a 10-minute walk of this Downtown Niagara Falls hotel, you'll find Niagara Falls State Park and Rainbow Bridge. Cave of the Winds and Clifton Hill are also within 2 miles (3 km).

What's nearby

  • Niagara Falls State Park - 2 min walk
  • Rainbow Bridge - 6 min walk
  • Cave of the Winds - 14 min walk
  • Clifton Hill - 16 min walk
  • Fallsview Indoor Waterpark - 17 min walk

Getting around

  • Niagara Falls Station - 3 min drive
  • Buffalo Niagara Intl. Airport (BUF) - 34 min drive

Restaurants

  • ‪Seneca Niagara Casino - ‬9 min walk
  • ‪One Niagara Welcome Center - ‬1 min walk
  • ‪Hard Rock Cafe - ‬2 min walk
  • ‪Blues Burger Bar - ‬9 min walk
  • ‪One Niagara International Food Court - ‬1 min walk

About this property

Comfort Inn The Pointe

Hotel near Niagara Falls State Park in Niagara Falls
Free breakfast is served daily. Public spaces have free WiFi. Event space at this hotel measures 1056 square feet (98 square meters) and includes conference space. A fitness center, a terrace, and a vending machine are also featured at the business-friendly Comfort Inn The Pointe. For a fee, parking is available.

This Niagara Falls hotel is smoke free.

  • 1 building
  • 110 guestrooms or units
  • 6 levels
  • 1056 sq ft of conference space
  • 98 sq m of conference space
  • To-go breakfast (free)
  • Conference space
  • Coffee in lobby
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Terrace
  • Gift shop
  • Elevator
  • No smoking on site
Comfort Inn The Pointe offers 110 air-conditioned accommodations with coffee/tea makers and hair dryers. Premium cable television is provided. Bathrooms include shower/tub combinations and complimentary toiletries.

This Niagara Falls hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided daily.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 10.00 per night)
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily 7:00 AM–10:00 AM
  • Coffee/tea in common area(s)

Things to do

  • Fitness center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Assistive listening devices in meeting rooms
  • Braille signage
  • Elevator
  • Elevator door width (inches): 42
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 5 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 34
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 40-inch TV
  • Cable channels
  • Premium channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Heating

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Food and drink

  • Coffee/tea maker
  • Local meal delivery service

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 7:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 75.00 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 10.00 per night
  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

We should mention

  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Comfort Inn Pointe
Comfort Inn Pointe Hotel
Comfort Inn Pointe Hotel Niagara Falls
Comfort Inn Pointe Niagara Falls
Comfort Inn Niagara Falls
Comfort Inn The Pointe Hotel Niagara Falls
Comfort Inn The Pointe Niagara Falls
Niagara Falls Comfort Inn
Comfort Inn The Pointe Hotel
Comfort Inn The Pointe Niagara Falls
Comfort Inn The Pointe Hotel Niagara Falls

Comfort Inn The Pointe Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 604 out of 1216 reviews" "
Rating 8 - Good. 326 out of 1216 reviews" "
Rating 6 - Okay. 160 out of 1216 reviews" "
Rating 4 - Poor. 63 out of 1216 reviews" "
Rating 2 - Terrible. 63 out of 1216 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

xiaoyan

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Oct 2024

10/10 Excellent

monica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I LOVE how close is it to the falls it literally in the backyard. So beautiful! The breakfast looked amazing but unfortunately when we got there it was all gone, we didnt have time to wait for them to replenish. The hotel itself is old but they do what they can to keep it clean, its just outdated
Stayed 1 night in Oct 2024

2/10 Terrible

Shwetha

Disliked: Cleanliness, staff & service, property conditions & facilities
Check in was not smooth, rude staff. Staff was irritated and was not a good experience. Would not recommend. We booked this hotel because of the close proximity but all other discomfort made us question our decision.
Stayed 2 nights in Oct 2024

4/10 Poor

Dru

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Was not impressed
We arrived at 1 pm and they said they never have rooms before 3. Came back at 3. There computers were down and couldn't give any rooms. They were not accommodating. Then we stayed out till 5 trying to find things to do. When we got back there was only one person at the desk and a long long line. The guy at the desk was working hard. I have never experienced some thing like that. I picture of the comfort inn looks much better than it is. The room was ok but the halls were really warm. I was not impressed at all. The breakfasts were fine, typical hotel buffet. All in all I would not stay there again.
Stayed 3 nights in Sep 2024

8/10 Good

Jerry, Rock Hill

Travelled with family
The drink machines was out of sodas on every floor, And it was hard to find ice also. Location was great
Stayed 2 nights in Oct 2024

2/10 Terrible

Aditya

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Room stinks. Stinks of stagnant water on carpet not ventilated. Glad we were out
Stayed 2 nights in Sep 2024

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very clean, great views of the Falls and within great walking distance to them.
Stayed 1 night in Oct 2024

8/10 Good

Salman

Stayed 1 night in Aug 2024

10/10 Excellent

Sujith

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Puttharakrit

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Location to access Niagara Falls National Park. A lot of parking lot space. Rooms are clean, hygiene and affordable prices. Friendly Staff.
Stayed 1 night in Oct 2024

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Very old property, needs extensive renovations. Room smells of urine. The only good thing about our stay was the front desk staff offering us free water late at night.
Stayed 1 night in Sep 2024

10/10 Excellent

STANY

Stayed 3 nights in Sep 2024

6/10 Okay

Raghavender

Stayed 1 night in Sep 2024

6/10 Okay

BIJIN

Travelled with group
Disliked: Property conditions & facilities
Sink and bath tub drains were slow to drain.
Stayed 1 night in Sep 2024

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Better than expected.
Stayed 2 nights in Sep 2024

10/10 Excellent

Nigora

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient to the falls and a nice room, the free breakfast was really nice.
Stayed 2 nights in Sep 2024

8/10 Good

Carol

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Need to update rooms
Stayed 2 nights in Sep 2024

6/10 Okay

kerry-ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No rooms ready at check in time
Check in was supposed to be from 4pm. We arrived at that time to be told that our room was not ready. Over 20 other people were also waiting in the small reception with only 8 seats. This is not acceptable. The poor girl on reception was put in a very tough situation having to explain to everyone that the rooms were not ready and could give no time frame as to when we would be able to enter our booked room. Several people asked to speak to a manager only to be told that nobody was available. Unsure if I would stay here again because of this situation we were put in.
Stayed 1 night in Sep 2024

8/10 Good

Debra

Travelled with partner
Liked: Cleanliness, amenities
Right across the street from the state park entrance- walking distance to nearly everything in the US side.
Stayed 2 nights in Sep 2024

8/10 Good

Keith Allen

Stayed 2 nights in Aug 2024

10/10 Excellent

Brian

Stayed 3 nights in Jun 2024

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is in the state park and was convenient to all the Niagara Falls attractions that we were interested in.
Stayed 3 nights in Sep 2024

10/10 Excellent

Chitra, Charlotte

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walkable to Niagara state park ( just walk across the street) - thats the best part of thsi property. Also, Shuttle bus (Greyhound etc) to Bufflo is starting from welcome centre which is 1 min walk from front gate. Definitely recommend
Stayed 2 nights in Sep 2024

10/10 Excellent

Girish

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Only complaint I have is the bed and bedsheets had few stains. Other than that everything was fine.
Stayed 1 night in Sep 2024