4/10 Poor
Samantha W.
8 Jan 2025
Disliked: Cleanliness
Not quite what it seems
As we entered we could tell the floor hadn’t been vacuumed, my kids were making dust angels on the coffee table, the toilet was soiled and the towels were wet. Not damp, actually folded up wet. So we were already pretty grossed out to start. The biggest issue for us however was that both floors were multi-level, and the stairs were very unsafe. The owner knew we were traveling with 3 young children and never mentioned any of this. We have a 2 story house and have no issue carrying our kids up and down But without a hand rail to hold on to, it was impossible! The stairs are so steep and shallow there was no way to be safe. In face one of the stairs had the edge broken off as someone had clearly taken a fall. this is definitely not a property meant for kids.The other shoe negative was the property owner. He promised he would have a pack and play for us and then. The day before we arrived told me he didn’t have one. We had to pay for one, Pay to check it on the flight, and lug it with if from Florida. Also, when we checked in and then left 30 mintutes later, he didn’t answer me for 3.5 hours after trying to contact him. Then he told me he would give us a refund so we booked somewhere else. The next day he changed his mind and told me he would refund 1 night and refused to speak to me at all. I have yet to receive any refund at all and he won’t even respond. Hopefully you don’t have any problem large or small. He will just ignore you. Very disappointed in this property.
Samantha W.
Stayed 4 nights in Dec 2024