Four Points by Sheraton St. Catharines Niagara Suites

3.0 star property
Thorold guestrooms with comfy beds

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Four Points by Sheraton St. Catharines Niagara Suites

Exterior
Lobby
Bar (on property)
Indoor pool
Lobby sitting area

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
  • Pool
  • Breakfast available
  • Room service
  • Laundry
  • Pet-friendly

Explore the area

Map
3530 Schmon Parkway, Thorold, ON, L2V4Y6
  • Brock University
    5 min walk
  • Tim Hortons
    3 min walk
  • St. Catharines Station
    7 min drive
  • St. Catharines, ON (YCM-Niagara District)
    12 min drive

Room options

Suite, 1 King Bed with Sofa bed

  • 70 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Executive Suite, 1 Bedroom

  • 70 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds, Non Smoking

  • 51 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Bedroom, Non Smoking

  • 51 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed

  • 88 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed, Non Smoking

  • 51 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Junior Suite, 1 King Bed with Sofa bed

  • 51 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

About the area

Thorold

In historical district.At this Thorold hotel, you'll be within half a mile (1 km) of Brock University and 3 miles (5 km) of The Pen Centre. Also, Welland Canal Lock 7 is within 3 miles (5 km) and Meridian Centre is within 6 miles (10 km).

What's nearby

  • Brock University - 5 min walk
  • Welland Canal Lock 7 - 5 min drive
  • Waves Indoor Waterpark - 11 min drive
  • Clifton Hill - 13 min drive
  • Fallsview Casino - 14 min drive

Getting around

  • St. Catharines Station - 7 min drive
  • Buffalo Niagara Intl. Airport (BUF) - 50 min drive

Restaurants

  • ‪Cracker Jacks Bar & Grill - ‬3 min drive
  • ‪McDonald's - ‬4 min walk
  • ‪McDonald's - ‬4 min drive
  • ‪Cats Caboose - ‬4 min drive
  • ‪Tim Hortons - ‬3 min walk

About this property

Four Points by Sheraton St. Catharines Niagara Suites

Thorold guestrooms with comfy beds
Four Points by Sheraton St. Catharines Niagara Suites offers its guests an indoor pool and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A 24-hour business center and 10 meeting rooms are available. Event space at this hotel measures 3350 square feet (311 square meters) and includes conference space. Multilingual staff, gift shops/newsstands, and a garden are also featured at the business-friendly Four Points by Sheraton St. Catharines Niagara Suites. Self parking is free.

This Thorold hotel is smoke free.

  • 1 building
  • 129 guestrooms or units
  • 4 levels
  • 3350 sq ft of conference space
  • 311 sq m of conference space
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Four Points by Sheraton St. Catharines Niagara Suites offers 129 accommodations with safes and complimentary bottled water. Pillowtop beds feature premium bedding. A pillow menu is available. 42-inch LED televisions come with cable channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

Languages

Chinese (Mandarin), English, French, Hindi, Spanish

Property amenities

Family friendly

  • Free cribs/infant beds
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Refrigerator
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–11:00 AM on weekdays and 6:30 AM–11:00 AM on weekends: CAD 10-25 for adults and CAD 8-13 for children
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • 24-hour fitness center
  • Indoor pool
  • Private winery tours
  • Public winery tours

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Elevator
  • Elevator door width (inches): 39
  • Grab bar near toilet
  • Toilet grab bar height (inches): 24
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • 3 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways
  • Wheelchair-accessible doorway width (inches): 37
  • Wheelchairs available on site

Room amenities

Entertainment

  • 42-inch LED TV
  • Cable channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/tub combination
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave
  • Refrigerator

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Restaurant dining guide
  • Safe
  • Soundproofing
  • Water-efficient showers only

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 19

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: CAD 75
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: CAD 25 per pet, per day
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CAD 10 to 25 for adults, and CAD 8 to 13 for children
  • Pet fee: CAD 25 per pet, per day
  • Service animals are exempt from fees
  • Late check-out fee: CAD 75 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Long-term renters welcome
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Union Pay, debit cards, and cash. Long-term renters welcome.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Pool access available from 6:30 AM to 10:00 PM.
  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Four Points Sheraton Niagara Suites Hotel St. Catharines
Four Points Sheraton St. Catharines
Four Points Sheraton St. Catharines Niagara
Four Points Sheraton St. Catharines Niagara Suites
Four Points St. Catharines Niagara Suites
Sheraton Four Points St. Catharines
Sheraton St. Catharines
Sheraton St. Catharines Niagara Suites
St. Catharines Four Points Sheraton
4 Points By Sheraton St. Catharines Niagara Suites
Four Points By Sheraton St. Catharines Niagara Hotel Thorold
Four Points Thorold
Sheraton Thorold
Thorold Four Points
Thorold Sheraton
Four Points Sheraton St. Catharines Niagara Suites Hotel
Four Points Sheraton Niagara Suites Hotel
Four Points Sheraton Niagara Suites
Four Points by Sheraton St. Catharines Niagara Suites Hotel
Four Points by Sheraton St. Catharines Niagara Suites Thorold

Four Points by Sheraton St. Catharines Niagara Suites Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 551 out of 1007 reviews" "
Rating 8 - Good. 251 out of 1007 reviews" "
Rating 6 - Okay. 109 out of 1007 reviews" "
Rating 4 - Poor. 41 out of 1007 reviews" "
Rating 2 - Terrible. 55 out of 1007 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Courtney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property
Stayed 1 night in Dec 2024

2/10 Terrible

ERICA

Stayed 3 nights in Sep 2024

8/10 Good

Tak Ying

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
In a word, yes.
Economical yet exquisite. Service was excellent. Couple of things in our room, which were not working were instantly solved. Will be back.
Stayed 2 nights in Oct 2024

10/10 Excellent

Brigid

Liked: Cleanliness, staff & service, property conditions & facilities
Great spot
Stayed 1 night in Oct 2024

2/10 Terrible

Dhwanil

Disliked: Cleanliness
Stayed 1 night in Sep 2024

10/10 Excellent

Cara, Moose Creek

Stayed 3 nights in Aug 2024

6/10 Okay

Alisha

Liked: Staff & service
Pretty mid
Stayed 1 night in Oct 2024

4/10 Poor

Ken

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
We had three room reservations. Two were ready early which was nice. The third room was not ready at 3 nor was it ready at 4 when we left for our function. The rooms really need to be updated. There is no vanity in the washrooms. Just a three tiered metal basket craft holder. Not really safe for using electrical hair appliances- no where to safely place them. There is no closet either. Just a small armoire when you first walk into the room which is behind the door. It is no where near the bedroom. One good thing about the king suite was that the seating area was spacious.
Stayed 1 night in Sep 2024

8/10 Good

Sandra

Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The property was perfect for a girls getaway. The only issue we had was the hockey teams that were allowed to run wild throughout the hotel all weekend. We tried to use the pool at 9pm at night after 10 minutes we were joined by 20 unsupervised 10 year old boys roughhousing. We ended up leaving after 10 minutes. We reported it to the front desk as we watched as one almost cracked his head on the side of the pool but nothing was done.
Stayed 3 nights in Sep 2024

8/10 Good

Aubrey

Travelled with family
Liked: Amenities
Great place
Stayed 1 night in Sep 2024

8/10 Good

Carol

Liked: Cleanliness, property conditions & facilities
Nice spot. Comfortable room. Not cleaned at all in our 2 night stay. Had to ask to have towels refreshed and garbage removed
Stayed 3 nights in Sep 2024

2/10 Terrible

ERICA

Travelled with family and small children, Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
This was the absolute worst and most unsafe hotel stay I have ever had. We were in town for a wedding and there were youth hockey teams staying at the hotel as well. These kids were between the ages of 7-16 and it was at least 60 kids who were unattended while their parents/chaperones were drinking beer and playing loud music all night until 4:30am. These kids were running around the hotel with hockey sticks, smacking balls into hockey nets they set up in common hallways while guests were walking in the hallways. I tripped over 1 of them and a member of my family was hit in the face with a ball. The kids trashed the hotel pool, threw the pool lounge chairs into the pool and put shampoo all over the pool deck floors so people would slip. They had to shut down the pool and no guests could use it. Hospital staff did nothing but claimed they had security guards. I saw 1 security guard 1 time during my weekend stay and that was at 1am in the morning while he was hiding in the stairwell texting on his phone. This was the worst stay I have ever had in my life.
Stayed 3 nights in Sep 2024

8/10 Good

DARREN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lot of kids running around that security was trying to take care of. Elevators extremely slow once on them
Stayed 2 nights in Sep 2024

10/10 Excellent

Tara, Mono

Stayed 1 night in Sep 2024

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities
breakfast was far to expensive for what you got
Stayed 1 night in Sep 2024

8/10 Good

Joanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location while visiting family. It is surrounded by student housing, but zero issues with crowds of kids. I personally didn’t spend alot of time on the premises to expore everything the hotel offered, but it appeared other guests found lots to do. The room I had on the 4th floor was very quiet and I couldn’t hear alot of noise from the hallways. The room itself was spacious and clean, however, the king bed has seen better days, very worn in the middle. With that said, I would recommend this hotel and I would stay again.
Stayed 2 nights in Sep 2024

8/10 Good

Lorraine

Liked: Cleanliness, staff & service, property conditions & facilities
A few more kitchen amenities would have been nice ie a few spoons, a few glasses (only Styrofoam coffee ones were there) kettle
Stayed 1 night in Sep 2024

8/10 Good

Hesham

Stayed 1 night in Aug 2024

6/10 Okay

Garrett

Liked: Cleanliness
Run down property. Hot water was not hot enough, and we were in the presidential suite. Breakfast opened late and food was mediocre
Stayed 1 night in Sep 2024

10/10 Excellent

Jaivik

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was quite and beautiful stay.
Stayed 1 night in Sep 2024

6/10 Okay

Katarzyna

Stayed 1 night in Aug 2024

4/10 Poor

SUDHIR, VAUGHAN

Stayed 1 night in Aug 2024

4/10 Poor

Shai

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property needs some attention to detail. Overall the beds were comfortable and the shower stall was very nice- good water pressure. Sadly, elevators were dysfunctional the entire stay. The luggage carts need replacement. Our bathroom ceiling drywall was coming apart. Blonde Hairs from a previous guest on the sleeper sofa. Constant noise at all hours. There were families living in the hotel for extended stay? Not sure how this can be a BONVOY Property. It’s very dated. Wouldn’t stay here again but instead would stay up in Niagara on the Lake and commute. This property has alot of potential given its size and location but it feels rundown. Sorry to say.
Stayed 4 nights in Aug 2024

10/10 Excellent

Erin

Stayed 1 night in Aug 2024