Holiday Inn Express Grand Island - Niagara Falls, an IHG Hotel

2.5 star property
Enjoy free breakfast at this Grand Island hotel

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Express Grand Island - Niagara Falls, an IHG Hotel

In-room safe, desk, blackout drapes, iron/ironing board
Restaurant
Rooftop terrace
Exterior
Lobby

Reviews

8.8 out of 10

Excellent

Guests liked:

Clean rooms, comfy beds, friendly staff

Popular amenities

  • Pool
    Pool
  • Gym
    Gym
  • Breakfast included
    Breakfast included
  • Laundry
    Laundry
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning

Explore the area

Map
2761 Long Road, Grand Island, NY, 14072
  • Fashion Outlets of Niagara Falls
    7 min drive
  • Niagara Falls State Park
    9 min drive
  • Seneca Niagara Resort & Casino
    10 min drive
  • Niagara Falls, NY (IAG-Niagara Falls Intl.)
    10 min drive

Room options

Standard Room, Multiple Beds

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Standard Room, 2 Queen Beds, Accessible (Communications, Transfer Shower)

  • Sleeps 4
  • 2 Queen Beds

Suite, 2 Queen Beds

  • Sleeps 6
  • 2 Queen Beds

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Standard Room

  • Sleeps 2
  • 1 Twin Bed

Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed, Balcony (Balcony)

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Accessible (Communications, Roll-In Shower)

  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Similar properties

About the area

Grand Island

In Grand Island .You'll be within 2 miles (3 km) of Niagara River and 6 miles (10 km) of Niagara Falls State Park with a stay here. Fashion Outlets of Niagara Falls and Niagara Falls Discovery Center are also within 6 miles (10 km).

What's nearby

  • Fashion Outlets of Niagara Falls - 7 min drive - 6.8 km
  • Niagara Falls State Park - 9 min drive - 9.4 km
  • Seneca Niagara Resort & Casino - 10 min drive - 10.4 km
  • American Falls - 12 min drive - 11.6 km
  • Rainbow Bridge - 13 min drive - 12.0 km

Getting around

  • Niagara Falls Station - 17 min drive
  • Niagara Falls, NY (IAG-Niagara Falls Intl.) - 10 min drive

Restaurants

  • ‪Burger King - ‬6 min drive
  • ‪Taco Bell - ‬6 min drive
  • ‪Wendy's - ‬6 min drive
  • ‪Buzzy's New York Style Pizza - ‬6 min drive
  • ‪Bob Evans - ‬5 min drive

About this property

Holiday Inn Express Grand Island - Niagara Falls, an IHG Hotel

Enjoy free breakfast at this Grand Island hotel
Holiday Inn Express Grand Island - Niagara Falls, an IHG Hotel offers its guests an indoor pool and a 24-hour fitness center. There's a snack bar/deli on site. Free breakfast is available daily. Public spaces have free WiFi and wired Internet.

Business amenities include a business center and meeting rooms. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Holiday Inn Express Grand Island - Niagara Falls, an IHG Hotel. Self parking is free.

Smoking is allowed in designated areas at this Grand Island hotel.

  • 105 guestrooms or units
  • 3 levels
  • Meeting rooms
  • To-go breakfast (free)
  • Deli
  • Business facilities
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Terrace
  • ATM
  • Elevator
  • Smoking in designated areas
Holiday Inn Express Grand Island - Niagara Falls, an IHG Hotel offers 105 air-conditioned accommodations with safes and hair dryers. 24-inch flat-screen televisions come with premium satellite channels. Refrigerators and microwaves are provided.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

Languages

English

Property amenities

Family friendly

  • Free cribs/infant beds
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Refrigerator
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site

Food and drink

  • Free on-the-go breakfast available daily 6:30 AM–9:30 AM

Things to do

  • 24-hour fitness center
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Elevator
  • Elevator door width (inches): 4
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 2
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 24-inch flat-screen TV
  • Premium channels
  • Satellite channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Grand Island Hotel
Holiday Inn Express Grand Island
Inn Express Grand Island
Holiday Inn Express Grand Island Niagara Falls Hotel
Holiday Inn Express Grand Island Niagara Falls
Inn Express Niagara Falls
Express Niagara Falls, An Ihg
Holiday Inn Express Grand Island Niagara Falls

Holiday Inn Express Grand Island - Niagara Falls, an IHG Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 610 out of 1003 reviews" "
Rating 8 - Good. 228 out of 1003 reviews" "
Rating 6 - Okay. 82 out of 1003 reviews" "
Rating 4 - Poor. 41 out of 1003 reviews" "
Rating 2 - Terrible. 42 out of 1003 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

CAROLYN, MILTONFREEWATER

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, clean. Good breakfast.
Stayed 1 night in Oct 2024

10/10 Excellent

Hyungu, Fresh Meadows

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, nice breakfast
Stayed 1 night in Aug 2024

8/10 Good

Anand, Edison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a comfortable stay.
Stayed 1 night in Aug 2024

8/10 Good

BRYANT

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good customer service, clean, and quiet. I would definitely stay there again.
Stayed 1 night in Aug 2024

10/10 Excellent

Sherin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Aug 2024

8/10 Good

robert

Travelled with family
Rooftop restaurant was unique, good service and good food.
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

2/10 Terrible

sungbae

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
The room itself was spacious and clean. However, housekeeping and communication among staff was non-existent. Delat with clogged toilet issue. alerted front desk at 6:30am. Told I must wait at least an hour since there was NO ONE to fix the toilet. Told to use the communal toilet by the front desk. Left for tour at around 8:30 am and returned at around 4:00pm. Shocked to discover that the toilet was not fixed, and housekeeping did not even come by that time. Alerted the front desk person(Jamal) who was not informed of the issue from the night shift. Jamal actually came himself and fixed it within five minutes(he was the ONLY helpful person) With the exception of Jamal, rest of the staff was just terrible. Housekeeping service did not clean the room by that time, finally came around close to 5 pm and handed me a few new towels and toiletries. When inquired about when I can expect the toilet to be cleaned (it got pretty gross looking due to the clogging), I was told someone will clean it "next day". It seemed like there was just one person tasked with housekeeping duties for the entire place...unbelievable.
Stayed 2 nights in Aug 2024

10/10 Excellent

Arijit

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 2 nights in Aug 2024

8/10 Good

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast and drinks coffee
Stayed 1 night in Aug 2024

8/10 Good

chris

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, nice breakfast
Stayed 1 night in Aug 2024

4/10 Poor

Ali

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I called a head of time and asking for the sofa bed or a futon or sofa bed or rolling bed on the phone I talked to a lady she yes we have But when I get there they told me No we don't have it so at end we had to sleep next to each other !!!
Stayed 2 nights in Aug 2024

6/10 Okay

xiao

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
The room smells really bad….
Stayed 1 night in Aug 2024

10/10 Excellent

Sisay

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Martha

Travelled with family
Liked: Amenities
I was disappointed that none of the outlets in the room worked properly. We had to wiggle it and hold for it to charge our phones. I also didn’t like that breakfast time was a mess. They didn’t have anyone monitoring if they ran out of anything so we had to keep waiting for different breakfast items to cone out and when they did bring it out it was only less than half of a pan. There was never any coffee throughout the day my husband kept going back looking to see if coffee was replenish but nope always empty. Other than that i really liked the place. It was very clean and the staff was nice. I would definitely come back here. The breakfast part is very minor to me. The fact that it was clean and staff was nice is the most important to me.
Stayed 2 nights in Aug 2024

8/10 Good

Lisa

Liked: Cleanliness, property conditions & facilities
We enjoyed our stay.
Stayed 4 nights in Aug 2024

10/10 Excellent

zenaida

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 1 night in Aug 2024

4/10 Poor

Lourdes

Liked: Property conditions & facilities
Disliked: Cleanliness
The surrounding the nicest service and good breakfast
Stayed 1 night in Aug 2024

10/10 Excellent

Julio

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

8/10 Good

Kunal

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Free breakfast and rooftop restaurant was the main attraction. The items in breakfast kept going down and the day of checkout almost half of the things were missing
Stayed 3 nights in Aug 2024

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
We really enjoyed our stay! Room was clean and comfortable…. Enjoyed all the amenities. 😊
Stayed 2 nights in Aug 2024

2/10 Terrible

yub Raj, Cockeysville

Disliked: Cleanliness, staff & service, property conditions & facilities
Front office staff so rude, breakfast worst ever
Stayed 1 night in Aug 2024

10/10 Excellent

Bharath Ram, Piscataway

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Gary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024