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Holiday Inn Niagara Falls - By The Falls, an IHG Hotel

3.0 star property
3-star hotel near Fallsview Casino

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Niagara Falls - By The Falls, an IHG Hotel

Point of interest
Point of interest
Blackout drapes, iron/ironing board, free cribs/infant beds
Bar (on property)
Exterior

Reviews

8.2 out of 10

Very good

Popular amenities

  • Gym
  • Bar
  • Hot tub
  • Room service
  • Pool
  • Laundry

Explore the area

Map
5339 Murray St, Niagara Falls, ON, L2G2J3
  • Fallsview Casino
    2 min walk
  • Coco's Bakery
    1 min walk
  • Niagara Falls Station
    5 min drive
  • Buffalo, NY (BUF-Buffalo Niagara Intl.)
    39 min drive

Room options

View all photos for Standard Room, 1 Queen Bed, Mobility Accessible (Mobility, Roll-In Shower)

Blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, 1 Queen Bed, Mobility Accessible (Mobility, Roll-In Shower)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Balcony

Blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Balcony

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Mobility Accessible (Mobility, Access Tub)

Blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Mobility Accessible (Mobility, Access Tub)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room

  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed, Jetted Tub

Standard Room, 1 King Bed, Jetted Tub

Standard Room, 1 King Bed, Jetted Tub

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Walk-In Shower)

Standard Room, 1 King Bed (Walk-In Shower)

Standard Room, 1 King Bed (Walk-In Shower)

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Embassy Suites by Hilton Niagara Falls Fallsview

Pool
Hot tub
Breakfast included
Restaurant
4.0 out of 5, Very good, (10941)
The price is CA $178
per night
CA $221 total
includes taxes & fees
7 Jan - 8 Jan
Embassy Suites by Hilton Niagara Falls Fallsview

About the area

Niagara Falls

Heart of Niagara Falls.You'll be steps from Fallsview Casino and within a 10-minute walk of Skylon Tower with a stay at this Fallsview hotel. Clifton Hill and Horseshoe Falls are also within 2 miles (3 km).

What's nearby

  • Fallsview Casino - 2 min walk
  • Skylon Tower - 6 min walk
  • Clifton Hill - 15 min walk
  • Horseshoe Falls - 17 min walk
  • Fallsview Indoor Waterpark - 20 min walk

Getting around

  • Niagara Falls Station - 5 min drive
  • Buffalo Niagara Intl. Airport (BUF) - 39 min drive

Restaurants

  • ‪Skylon Tower - ‬6 min walk
  • ‪Tim Hortons - ‬3 min walk
  • ‪Queen Victoria Place Restaurant - ‬7 min walk
  • ‪Skylon Tower Revolving Dining Room - ‬5 min walk
  • ‪The 365 Club - ‬2 min walk

About this property

Holiday Inn Niagara Falls - By The Falls, an IHG Hotel

3-star hotel near Fallsview Casino
Holiday Inn Niagara Falls - By The Falls, an IHG Hotel offers its guests an indoor pool, an outdoor pool, a spa tub, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

You'll find a 24-hour business center on site. A 24-hour fitness center, a terrace, and a vending machine are also featured at Holiday Inn Niagara Falls - By The Falls, an IHG Hotel. Free self parking is available.

This 3-star Niagara Falls hotel is smoke free.

  • 122 guestrooms or units
  • 6 levels
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Terrace
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Holiday Inn Niagara Falls - By The Falls, an IHG Hotel offers 122 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. A pillow menu is available. Flat-screen televisions come with pay movies.

Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

Languages

Chinese (Mandarin), English, Italian, Ukrainian

Property amenities

Family friendly

  • Free cribs/infant beds
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Rollaway/extra beds (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Full breakfast available for a fee daily 8:00 AM–11:30 AM: CAD 14.95 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • 24-hour fitness center
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • Flat-screen TV
  • Pay movies

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Pillow menu
  • Rollaway/extra beds (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Connecting rooms available
  • Free newspapers
  • Iron/ironing board
  • LED light bulbs
  • Recycling

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CAD 10.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of CAD 100 will be collected before check-in.
  • Resort fee: CAD 11.24 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately CAD 14.95 per person
  • Rollaway bed fee: CAD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and Carte Blanche. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Hotel Niagara Falls Falls
Holiday Inn Niagara Falls Falls
Holiday Inn Niagara Falls - By The Falls Hotel Niagara Falls
Holiday Inn Niagara Falls Falls Hotel
Niagara Falls Holiday Inn
Holiday Inn Niagara Falls By The Falls

Holiday Inn Niagara Falls - By The Falls, an IHG Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 1334 out of 2874 reviews" "
Rating 8 - Good. 895 out of 2874 reviews" "
Rating 6 - Okay. 355 out of 2874 reviews" "
Rating 4 - Poor. 147 out of 2874 reviews" "
Rating 2 - Terrible. 143 out of 2874 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Erika, Fontana

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service, friendly and gave is good options to explore the area. Room was spacious and clean.
Stayed 1 night in Sep 2024

8/10 Good

Dolores

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good experience, convenient location, great pools.
Stayed 2 nights in Sep 2024

10/10 Excellent

Deborah

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to Casino
Stayed 1 night in Sep 2024

6/10 Okay

Carol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Disappointed in the room I was given, it was right behind the elevators which made thug-ug sounds all the time, including at night when I was trying to go to sleep. The room was clean, and I liked having a balcony, but please don't put people there unless you have no other room left.
Stayed 1 night in Sep 2024

6/10 Okay

Nora

Disliked: Staff & service
Stayed 1 night in Sep 2024

10/10 Excellent

Sergio

An awesome stay
We had a great stay our room was much bigger than the photos showed, we a very decent view, pool sauna hot tub were great, and a perfect walking distance from everything. Would happily come here again
Stayed 3 nights in Sep 2024

10/10 Excellent

Trina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was our first time staying at this hotel. We had a room on the first floor. The room was very spacious for a king size bed. Lots of room to walk around. We had a patio door to the outside pool, which also had an enclosed indoor pool, hot tub and sauna. Also had a table and chairs to sit outside our room to enjoy the sun. Walking to the falls was 10 minutes. Felt safe the whole time we were there. People very pleasant at the hotel, as well as Niagara Falls businesses. We would definitely book again if we returned to the area.
Stayed 2 nights in Jul 2024

8/10 Good

Billy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good service, but no breakfast as they said on the website, need to pay for it.
Stayed 1 night in Sep 2024

8/10 Good

Jeffrey Joseph

Travelled with partner
Liked: Cleanliness, staff & service, amenities
This is a nice clean hotel without all the frills. If you’re just looking for a clean place to lay your head, this is the place for you. That was all we were looking for so this is why we chose to stay here within walking distance to the falls And Clifton Hills. The only negative thing is the free breakfast isn’t totally free. You get a voucher for a certain dollar amount and if you go over, you have to pay that limited breakfast menu also not a buffet like you usually see at Holiday Inn in the US just putting that out there so you know.
Stayed 3 nights in Sep 2024

8/10 Good

Nancy, Kleinburg

Stayed 2 nights in Aug 2024

10/10 Excellent

MELISSA MIKE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Violeta

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 1 night in Sep 2024

6/10 Okay

Lisa

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location if your'e going to a show/casino. Free parking was a definite perk. Room was clean but average. Bed was very hard and pillows were flat. But it was reasonably priced and suited our one night stay.
Stayed 1 night in Sep 2024

8/10 Good

Verified traveller

Clean
Be informed breakfast starts later. 7:30 am or 8:00.
Stayed 1 night in Sep 2024

10/10 Excellent

Susan

Liked: Amenities
Stayed 1 night in Sep 2024

10/10 Excellent

Omar

Stayed 1 night in Aug 2024

8/10 Good

Julia

Stayed 1 night in Sep 2024

8/10 Good

BRENT

Travelled with group
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Stayed 2 nights in Sep 2024

4/10 Poor

Eileen

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Booked thru Expedia at approx $180/night. Final charges with all fees included totaled $284/night--approx$100/night in additional fees from quoted room rate--which is exorbitant! Quite a rip off. The hotel is nice altho our room air conditioner rattled all day and all night. Steam shower door wouldn't open, maintenance made a fix, and we decided to stay in the room in spite of it as shower was usable.
Stayed 2 nights in Sep 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

6/10 Okay

Richard

Property was average but was fine for the price to stay one night.
Stayed 1 night in Sep 2024

8/10 Good

Florita

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Heidi

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect! Close to everything!
Stayed 2 nights in Sep 2024

8/10 Good

Steven

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Unfortunately there was a lot of noise our night right outside our room. Someone we think was drunk and swearing, yelling. We should have called but just kept trying go back to sleep. So the hotel couldnt do anything. For us because we never called the noise in. The hotel was very clean and it was a nice room. Very bad view though.
Stayed 1 night in Sep 2024

10/10 Excellent

Holly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Close to the casino. This may not be important to some people, but the cable channels are not very good for people who like to watch TV in their room
Stayed 2 nights in Sep 2024