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Holiday Inn Niagara Falls - By The Falls, an IHG Hotel

3.0 star property
3-star hotel near Fallsview Casino

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Holiday Inn Niagara Falls - By The Falls, an IHG Hotel

Point of interest
Exterior
Blackout drapes, iron/ironing board, free cribs/infant beds
Point of interest
Bar (on property)

Reviews

8.2 out of 10
Very good

Popular amenities

  • Gym
  • Room service
  • Bar
  • Pool
  • Breakfast available
  • Hot tub

Explore the area

Map
5339 Murray St, Niagara Falls, ON, L2G2J3
  • Fallsview Casino
    ‪2 min walk‬
  • Queen Victoria Park
    ‪3 min walk‬
  • OLG Stage at Fallsview Casino
    ‪3 min walk‬
  • Buffalo, NY (BUF-Buffalo Niagara Intl.)
    ‪39 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed, Mobility Accessible (Roll-In Shower)

Blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, 1 Queen Bed, Mobility Accessible (Roll-In Shower)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Balcony

Blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Balcony

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Mobility Accessible (Accessible Tub)

Blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Mobility Accessible (Accessible Tub)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room

  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed, Jetted Tub

Standard Room, 1 King Bed, Jetted Tub

Standard Room, 1 King Bed, Jetted Tub

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Walk-In Shower)

Standard Room, 1 King Bed (Walk-In Shower)

Standard Room, 1 King Bed (Walk-In Shower)

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Embassy Suites by Hilton Niagara Falls Fallsview

Pool
Hot tub
Breakfast included
Restaurant
4.0 out of 5, Very good, (11296)
The price is CA $178
per night
CA $221 total
includes taxes & fees
6 Feb - 7 Feb
Embassy Suites by Hilton Niagara Falls Fallsview

About the area

Niagara Falls

Heart of Niagara Falls.You'll be steps from Fallsview Casino and within a 10-minute walk of Skylon Tower with a stay at this Fallsview hotel. Clifton Hill and Horseshoe Falls are also within 2 miles (3 km).

What's nearby

  • Fallsview Casino - 2 min walk
  • Skylon Tower - 6 min walk
  • Clifton Hill - 15 min walk
  • Horseshoe Falls - 17 min walk
  • Fallsview Indoor Waterpark - 20 min walk

Getting around

  • Niagara Falls Station - 5 min drive
  • Buffalo Niagara Intl. Airport (BUF) - 39 min drive

Restaurants

  • ‪Skylon Tower - ‬6 min walk
  • ‪Tim Hortons - ‬3 min walk
  • ‪Queen Victoria Place Restaurant - ‬7 min walk
  • ‪Skylon Tower Revolving Dining Room - ‬5 min walk
  • ‪The 365 Club - ‬2 min walk

About this property

Holiday Inn Niagara Falls - By The Falls, an IHG Hotel

3-star hotel near Fallsview Casino
Holiday Inn Niagara Falls - By The Falls, an IHG Hotel offers its guests an indoor pool, an outdoor pool, a spa tub, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

You'll find a 24-hour business center on site. A 24-hour fitness center, a terrace, and a vending machine are also featured at Holiday Inn Niagara Falls - By The Falls, an IHG Hotel. Free self parking is available.

This 3-star Niagara Falls hotel is smoke free.

  • 122 guestrooms or units
  • 6 levels
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Terrace
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Holiday Inn Niagara Falls - By The Falls, an IHG Hotel offers 122 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. A pillow menu is available. Flat-screen televisions come with pay movies.

Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

Languages

Chinese (Mandarin), English, Italian, Ukrainian

Property amenities

Family friendly

  • Free cribs/infant beds
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Rollaway/extra beds (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Full breakfast available for a fee daily 8:00 AM–11:30 AM: CAD 14.95 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • 24-hour fitness center
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • Flat-screen TV
  • Pay movies

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Pillow menu
  • Rollaway/extra beds (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Connecting rooms available
  • Free newspapers
  • Iron/ironing board
  • LED light bulbs
  • Recycling

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CAD 10.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of CAD 100 will be collected before check-in.
  • Resort fee: CAD 11.24 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately CAD 14.95 per person
  • Rollaway bed fee: CAD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and Carte Blanche. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Hotel Niagara Falls Falls
Holiday Inn Niagara Falls Falls
Holiday Inn Niagara Falls - By The Falls Hotel Niagara Falls
Holiday Inn Niagara Falls Falls Hotel
Niagara Falls Holiday Inn
Holiday Inn Niagara Falls By The Falls

Holiday Inn Niagara Falls - By The Falls, an IHG Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 1375 out of 2957 reviews" "
Rating 8 - Good. 925 out of 2957 reviews" "
Rating 6 - Okay. 364 out of 2957 reviews" "
Rating 4 - Poor. 149 out of 2957 reviews" "
Rating 2 - Terrible. 144 out of 2957 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

2/10 Terrible

MATTHEW

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bugs in bathroom, terribly outdated. Staff was rude, had to get manager involved. Worst part- the room was right next to the elevator, with tile floors, same cost associated to room as all the others but I literally didn’t get any sleep because the foot traffic and room location acted like a concert hall, so incredibly LOUD. WTH did I pay for!!!! This room shouldn’t even be used, let alone cost more than $50/night, I will be taking this up with the a IHG corporate office. I would suggest not booking here simply because of the risk of getting this room (103)

8/10 Good

Erica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was great, rooms were clean and staff were nice. Only negative we had was the rooms are noisy. You hear everything. Beds were comfortable and the price was prefect
Stayed 1 night in Jan 2025

10/10 Excellent

Mohammad Abu, Flowood

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Budget hotel in a good location.
Stayed 1 night in Jul 2024

10/10 Excellent

Khuwaishpreet

Travelled with partner
Liked: Property conditions & facilities
Nice hotel with all the amenities already mentioned during booking 😊
Stayed 1 night in Oct 2024

6/10 Okay

Lai Yin

Travelled with family
Quite noisy at the corridor both morning and bed time.
Stayed 1 night in Oct 2024

6/10 Okay

John

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Maids were very pleasant. Mould at bathroom skylight at top. Some updates were done but more required. Room was clean.
Stayed 6 nights in Oct 2024

10/10 Excellent

Carrie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay at the Holiday Inn. Great location to the Falls and Restaurants. The Hotel is located up hill from the Falls but is walkable if able. Loved the Fireworks at night at the Falls. Hotel was clean and rooms updated. Did not know we were getting a balcony but loved it. Parking was included and was very packed so did not move once parked. We stayed 2 nights and walked everywhere. Would stay again if we returned to the Falls.
Stayed 2 nights in Jul 2024

8/10 Good

Nicole

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our first time staying at this property. We were very impressed. Loved the convenience of the parking, location was great for being by the Falls and the casino area as well as walking distance or very quick drive to Clifton hill. Will come back each time now!
Stayed 2 nights in Oct 2024

8/10 Good

Racquel

Liked: Cleanliness, staff & service, property conditions & facilities
Na
Stayed 3 nights in Oct 2024

6/10 Okay

Leslie

Travelled with family
Liked: Cleanliness, property conditions & facilities
Couldn’t check in until 3pm, other people could check in early though. Shower had a bunch of long hairs in it, vent above shower head was FULL of dust that fell on my face while showering. Room was very nice, spacious, beds comfortable, cleaning staff was very polite and kind. Front desk staff not as much.
Stayed 1 night in Oct 2024

10/10 Excellent

Clement

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Free parking is great. Kids enjoy the Free breakfast. Thank you
Stayed 1 night in Oct 2024

8/10 Good

Amanda

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Relatively clean for the area (bathroom ground was a bit dirty, some of the towels were stained). Lobby was clean and seemed renovated. Staff were incredibly helpful and friendly. Great location, easy and close parking. Dining options onsite.
Stayed 1 night in Oct 2024

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay. Great room
Stayed 1 night in Oct 2024

10/10 Excellent

Derek

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business Niagara Falls
Staff at check in were exceptional and they include parking which was a very nice bonus. Would definitely recommend this place and will definitely stay there again.
Stayed 1 night in Oct 2024

6/10 Okay

Amarilys

Stayed 4 nights in Sep 2024

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities
Loved everything
Stayed 2 nights in Oct 2024

10/10 Excellent

Wilma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable, clean, and close to Falls! Good value
Stayed 1 night in Oct 2024

6/10 Okay

Daniela

Travelled with partner
Liked: Cleanliness
Our room was 102 - this is ground floor right next to the back door and elevator. We could hear everyone going around, it was noisy. Additionally, showers from upstairs rooms were also loud. The patio door looks and exits directly outside, forcing us to put on the dark curtains (no privacy). Overall, room was clean and spacious but I'd rather have upper floor room with more privacy and not located in the midst of traffic in and out of the hotel. Location is good for those going to the Fallsview casino but if you have mobility issues getting down to the falls is on a hill.
Stayed 1 night in Oct 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Patricia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel. Close to everything.
Stayed 1 night in Oct 2024

8/10 Good

Mary

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Have stayed here many times. Rooms are decent, staff are wonderful, easy walk to falls, Clifton hill etc. I like the fact that parking is included. My only complaint is that breakfast was always included, this time there was an additional $30 charge for 2 people.
Stayed 1 night in Oct 2024

2/10 Terrible

Greg

Stayed 2 nights in Oct 2024

8/10 Good

Glen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel, the rooms are clean, the staff was very friendly, it was close to a lot of bars and of course Niagara Falls is always a blast. I feel it was good value for what we paid considering it's in Niagara Falls.
Stayed 1 night in Sep 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Centrally located to walk everywhere
Stayed 2 nights in Oct 2024

8/10 Good

Laleine

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
clean, close to bus stops and good breakfast. Good hotel for short stays near niagara falls.
Stayed 5 nights in Jul 2024