Firstable they gave me a room dirty , was not ready , papers everywhere, cans of coke on the floor, and beds not done.
The second room where I stayed , was dirty too .
*pieces of glass on the floor next to the bed
*mirror on the wall was dirty
*washroom with fungus
*floor very dirty , they just clean the entrance . But stains and dirty and glass .
*no hangers on the closet , unfuntional if you don’t bring yours.
*Garbage outside of the room. Bags full of milk , cans, shoes, papers.
Also the window from one of the rooms was broken and glasses outside too on the next room. They fill the broken space with pillows and nobody clean the mess.
We stayed with a 2y kid and it was very dangerous. I try to change room or cancel but they guy from the desk said there was nothing he can do .
I’m so upset and sad and disappointed with this reservation. I truly consider you must to remove from your list this hotel. And I wish you can give me a credit, return my money back or something because this is not fair, this is not a good experience at all.
We are also afraid beds have bedbugs!