Quality Inn & Suites

2.5 star property
Hotel near Fallsview Casino in Niagara Falls

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Quality Inn & Suites

Room, 2 Queen Beds, Non Smoking
Lobby
View from property
Spa
Spa

Reviews

6.2 out of 10

Popular amenities

  • Pool
  • Breakfast included
  • Parking available
  • 24/7 front desk
  • Housekeeping
  • Air conditioning

Explore the area

Map
5234 Ferry Street, Niagara Falls, ON, L2G1R5
  • Greg Frewin Theatre
    4 min walk
  • Clifton Hill
    6 min walk
  • Niagara SkyWheel
    7 min walk
  • Buffalo, NY (BUF-Buffalo Niagara Intl.)
    37 min drive

Room options

Exterior Room, 2 Queen Beds, Non Smoking

  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, Multiple Beds, Non Smoking

  • Sleeps 4
  • 2 King Beds

Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Suite, Multiple Beds, Non Smoking

  • Sleeps 4
  • 2 King Beds

Exterior Suite, 1 King Bed, Non Smoking

  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Non Smoking (Upgrade)

  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Queen Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Similar properties

About the area

Niagara Falls

Clifton Hill stay.Within a 10-minute walk of this Clifton Hill hotel, you'll find Clifton Hill and Skylon Tower. Also, Fallsview Casino is within half a mile (1 km) and Fallsview Indoor Waterpark is within 2 miles (3 km).

What's nearby

  • Clifton Hill - 6 min walk
  • Skylon Tower - 8 min walk
  • Casino Niagara - 10 min walk
  • Fallsview Casino - 12 min walk
  • Fallsview Indoor Waterpark - 13 min walk

Getting around

  • Niagara Falls, ON (XLV-Niagara Falls Train Station) - 4 min drive
  • Toronto Pearson Intl. Airport (YYZ) - 86 min drive

Restaurants

  • ‪SkyWheel - ‬10 min walk
  • ‪Kelsey's - ‬7 min walk
  • ‪Antica Pizzeria - ‬5 min walk
  • ‪The Dhaba Restaurant - ‬6 min walk
  • ‪Chuck's Roadhouse - ‬1 min walk

About this property

Quality Inn & Suites

Hotel near Fallsview Casino in Niagara Falls
Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces. An indoor pool, a vending machine, and multilingual staff are also featured at the business-friendly Quality Inn & Suites. For a fee, parking is available.

This Niagara Falls hotel is smoke free.

  • 1 building
  • 59 guestrooms or units
  • 4 levels
  • Meeting rooms
  • Continental breakfast (free)
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Computer for guest use
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
Quality Inn & Suites offers 59 accommodations with coffee/tea makers and designer toiletries. Beds feature premium bedding. 50-inch Smart televisions come with digital channels. Bathrooms include bathtubs or showers and hair dryers.

This Niagara Falls hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Languages

Chinese (Mandarin), Croatian, English, French, Hindi, Italian, Macedonian, Serbian, Spanish, Vietnamese

Property amenities

Family friendly

  • Free cribs/infant beds
  • Indoor pool
  • Refrigerator
  • Rollaway/extra beds (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (CAD 20 per night)
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM–10:00 AM

Things to do

  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 50-inch Smart TV
  • Digital channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Desk
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in fee: CAD 30
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: CAD 25
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 10 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 20.0 per day.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: CAD 20 per night
  • Early check-in fee: CAD 30 (subject to availability)
  • Late check-out fee: CAD 25 (subject to availability)
  • Rollaway bed fee: CAD 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Parties and events are allowed on site
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. Parties and events are allowed on site. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

We should mention

  • Up to 2 children 10 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Quality Inn Niagara Falls
Quality Niagara Falls
Quality Inn & Suites Hotel
Quality Inn & Suites Niagara Falls
Quality Inn & Suites Hotel Niagara Falls

Quality Inn & Suites Reviews

Reviews

6.2
Rating 10 - Excellent. 124 out of 711 reviews" "
Rating 8 - Good. 164 out of 711 reviews" "
Rating 6 - Okay. 165 out of 711 reviews" "
Rating 4 - Poor. 122 out of 711 reviews" "
Rating 2 - Terrible. 136 out of 711 reviews" "

6.2/10

Cleanliness

7.4/10

Staff & service

5.8/10

Amenities

5.6/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

2/10 Terrible

Shannon

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel was visibly dirty. The carpet in the hallway was dirty. There was a pile of finger nails or toe nails at the edge of the bed on the floor. The shower only had all hot or all cold water. When hot was selected there was no water pressure. The smell in the room was like someone poured a bottle of cleaner on an old carpet. Definitely will not recommend. The staff was nice though.
Stayed 1 night in Oct 2024

10/10 Excellent

Julia

Stayed 1 night in Aug 2024

2/10 Terrible

Jadrien

Travelled with partner
Disliked: Amenities, property conditions & facilities
No appliances worked in the hotel, hard to find parking, very noisy hotel, bathroom was dirty and shower had stains on it. The hair dryer didn’t work, nor did the Netflix/ YouTube, or any applications on the TV. Clock did not function either, I feel like our stay just for 1 night was not the best, I’m very disappointed and would like some monetary compensation. This hotel is not worth the $118.
Stayed 1 night in Sep 2024

2/10 Terrible

Claire M

Travelled with group
A Death in the Family, we could not stay!
We did not stay at the Quality Inn & suites due to we had to go right home as we had a very close family member who passed away. The call came in on our route to Niagara Falls. So In this case, it could not be helped as my children needed me as their father passed away!
Stayed 1 night in Sep 2024

8/10 Good

Abu Mohammad

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good place
Stayed 4 nights in Sep 2024

2/10 Terrible

Michelle

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There are a lot of things I will accept at this price point, but a filthy shower and jam containers under the couch that we removed so we weren't blamed for it... I'll even accept the terrible mattresses, lack of connection to cable to TV and Wifi.... The room also smelled of fried fish and we bought deoderizers to try to mask the smell.
Stayed 2 nights in Sep 2024

8/10 Good

Mat

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was close to pretty much everything. The staff was really nice too
Stayed 3 nights in Sep 2024

10/10 Excellent

Yuko

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place has a great deal for location near Niagara falls! The building maybe a little old, but for the price, I would stay there again. It is including breakfast and the swimming pool. The staff were very nice and helpful. Although it is middle of everything, (walkable distance to the falls and the entertainment) the room was quiet day and night.
Stayed 2 nights in Aug 2024

10/10 Excellent

Ilie

Stayed 2 nights in Aug 2024

10/10 Excellent

GREGORY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in & check out was very simple and expedient. Staff was friendly
Stayed 2 nights in Sep 2024

2/10 Terrible

Heidi

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very dirty around the property. They didn't make up the room on the second day. I had to get my own towels and take out the garbage. The breakfast eggs and sausage were precooked hours
Stayed 2 nights in Sep 2024

8/10 Good

Cameron

Liked: Cleanliness, staff & service
Thank you
Stayed 1 night in Sep 2024

2/10 Terrible

Irfanuz

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
- Washroom fittings were loose - Had coffee maker without coffee pot - A/C was not tuned on. Had to call staffs to turn on the A/C - No microwave in the room - Corridor was smelly - Had the worst hotel experience
Stayed 1 night in Sep 2024

10/10 Excellent

ana

Travelled with partner
Liked: Amenities, property conditions & facilities
Customer excellent breakfast included delicious and close to everything love it
Stayed 2 nights in Sep 2024

10/10 Excellent

Lance

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Gitaba

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff and manager. Very clean and nice vibes to stay with family. Morning breakfast is also clean and fresh. Highly recommended this hotel to stay.
Stayed 1 night in Sep 2024

6/10 Okay

Therese

Liked: Staff & service
brenot enough towelaqkfast was great breakfast was great. not enough towels for 2 people to shower no extra blanket for night. missed the small touches
Stayed 1 night in Aug 2024

10/10 Excellent

Dominique

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very polite and respectful our entire stay. They made sure we had everything we needed. Breakfast was great and the walk to clifton hill was quick.
Stayed 3 nights in Jul 2024

8/10 Good

SATAN

Stayed 2 nights in Aug 2024

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Farhat

Stayed 2 nights in Aug 2024

4/10 Poor

Erika

Disliked: Cleanliness, amenities, property conditions & facilities
Mattress not good. When you sit on mattress you sink down
Stayed 2 nights in Aug 2024

6/10 Okay

Karla

Stayed 1 night in Sep 2024

6/10 Okay

jun

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Location is very good. Staffs need more training.
Stayed 1 night in Aug 2024

2/10 Terrible

Xiomara

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room those not look like the picture. Dirty hotel
Stayed 2 nights in Aug 2024