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Best Western Plus Hotel Massena Nice

4.0 star property
4-star eco-certified hotel near Promenade des Anglais

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Photo gallery for Best Western Plus Hotel Massena Nice

Reception
Junior Suite, 1 King Bed, Non Smoking, Terrace (Twin bed on request)
Lobby sitting area
Room amenity
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • Pet-friendly
  • Room service
  • Housekeeping

Explore the area

Map
58 Rue Gioffredo, Nice, Alpes-Maritimes, 6000
  • Place Massena
    ‪1 min walk‬
  • Promenade des Anglais
    ‪7 min walk‬
  • Port of Nice
    ‪15 min walk‬
  • Nice (NCE-Cote d'Azur)
    ‪17 min drive‬

Room options

View all photos for Superior Room, 1 King Bed, Non Smoking (Extra bed on request)

Superior Room, 1 King Bed, Non Smoking (Extra bed on request)

Superior Room, 1 King Bed, Non Smoking (Extra bed on request)

  • 25 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking (Twin bed on request)

Standard Room, 1 King Bed, Non Smoking (Twin bed on request)

Standard Room, 1 King Bed, Non Smoking (Twin bed on request)

  • 18 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Non Smoking (Twin bed on request)

Superior Room, 1 King Bed, Non Smoking (Twin bed on request)

Superior Room, 1 King Bed, Non Smoking (Twin bed on request)

  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking

  • 14 sq m
  • Sleeps 1
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking, Terrace

Deluxe Room, 1 King Bed, Non Smoking, Terrace

Deluxe Room, 1 King Bed, Non Smoking, Terrace

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking, Balcony (Twin bed on request)

Deluxe Room, 1 King Bed, Non Smoking, Balcony (Twin bed on request)

Deluxe Room, 1 King Bed, Non Smoking, Balcony (Twin bed on request)

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Non Smoking, Terrace (Twin bed on request)

Junior Suite, 1 King Bed, Non Smoking, Terrace (Twin bed on request)

Junior Suite, 1 King Bed, Non Smoking, Terrace (Twin bed on request)

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking (Twin bed on request)

Deluxe Room, 1 King Bed, Non Smoking (Twin bed on request)

Deluxe Room, 1 King Bed, Non Smoking (Twin bed on request)

  • Sleeps 2
  • 1 King Bed

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About the area

Nice

Central Nice getaway .A stay at this Nice City Centre hotel places you steps from Place Massena and within a 10-minute walk of Promenade des Anglais. Avenue Jean Medecin and Promenade du Paillon are also within half a mile (1 km).

What's nearby

  • Place Massena - 1 min walk - 0.2 km
  • Cours Saleya - 7 min walk - 0.6 km
  • Promenade des Anglais - 7 min walk - 0.6 km
  • Hôtel Negresco - 15 min walk - 1.3 km
  • Port of Nice - 15 min walk - 1.3 km

Getting around

  • Massena Tramway Station - 2 min walk
  • Nice City Station - 15 min walk
  • Cote d'Azur Airport (NCE) - 17 min drive

Restaurants

  • ‪Hippopotamus Steakhouse - ‬2 min walk
  • ‪So Green - ‬1 min walk
  • ‪Monsieur Albert - ‬1 min walk
  • ‪Casa Nissa - ‬1 min walk
  • ‪Big Fernand - ‬1 min walk

About this property

Best Western Plus Hotel Massena Nice

4-star eco-certified hotel near Promenade des Anglais
A computer station is on site and WiFi is free in public spaces. A business center and meeting rooms are available. You can enjoy a drink at the bar/lounge. A vending machine, multilingual staff, and concierge services are also featured at the eco-certified Best Western Plus Hotel Massena Nice. Parking is available for a fee.

This 4-star Nice hotel is smoke free.

  • 1 building
  • 110 guestrooms or units
  • 6 levels
  • Meeting rooms
  • Built in 1906
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Bellhop
  • Elevator
  • No smoking on site
  • Lockers available
  • Bar or lounge
Best Western Plus Hotel Massena Nice offers 110 air-conditioned accommodations with fireplaces and minibars. Beds feature premium bedding. LCD televisions are featured in guestrooms. Bathrooms include bathtubs or showers and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, German, Italian, Russian, Spanish

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Property amenities

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Onsite parking available only on request
  • Valet parking on site (EUR 35 per night; includes in/out privileges)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: EUR 20 for adults and EUR 20 for children
  • A bar/lounge

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • LCD TV

Bedroom

  • Premium bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Desk chair
  • Fireplace
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per pet, per night
  • Only dogs are allowed
  • Maximum 1 (weight limit: 11 lbs per pet)
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 40 per day.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.48 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 20 for adults and EUR 20 for children
  • Valet parking fee: EUR 35 per night (in/out privileges)
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 40 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Hotel Massena
Massena Hotel
Best Western Plus Hotel Massena Nice
Best Western Plus Hotel Massena
Best Western Plus Massena Nice
Best Western Plus Massena
l Hotel Massena
Best Plus Massena Nice Nice
Best Western Plus Hotel Massena Nice Nice
Best Western Plus Hotel Massena Nice Hotel
Best Western Plus Hotel Massena Nice Hotel Nice

Best Western Plus Hotel Massena Nice Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 420 out of 1003 reviews
Rating 8 - Good. 397 out of 1003 reviews
Rating 6 - Okay. 118 out of 1003 reviews
Rating 4 - Poor. 38 out of 1003 reviews
Rating 2 - Terrible. 30 out of 1003 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Gina, WINDHAM

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The breakfast was very good.It was extensive and plenteous. The first room we got was a bad Well then, they changed it to a different room, which was no better.The second room had a step up to the toilet and step up to the sink which was in a different room and that made it very difficult at night. The cleaning solution that used in the room was too perfumed and they had to bring in a special machine to clean the smell out so that we can breathe.
Stayed 4 nights in Jan 2025

10/10 Excellent

Julis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

8/10 Good

Elena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Mehdi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Dec 2024

10/10 Excellent

John, Phoenix

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value and great location.
Stayed 2 nights in Dec 2024

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best Breakfast!

This hotel is great. The only negative aspect is there is no regulator for the water temperature in the showers. So you have to be ready for hot and cool water. The best breakfast so far in 6 weeks travel.
Stayed 3 nights in Dec 2024

6/10 Okay

Xiangjun

Liked: Cleanliness, staff & service
The room is ok. The breakfast is good. The Wi-Fi is terrible in the room. Hair conditioner was not refilled.
Stayed 3 nights in Nov 2024

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Friendly staff, great location. Good breakfast.
Stayed 3 nights in Nov 2024

10/10 Excellent

kwang

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, location. The hotel is very close to everything including Old Town, famous beach, excellent restaurants and safe for night walking. Specially, the front receptionists were so kind. I enjoyed very much.
Stayed 2 nights in Oct 2024

10/10 Excellent

mokhtar

Stayed 1 night in Oct 2024

8/10 Good

Reynaldo L

Liked: Staff & service, property conditions & facilities, room comfort

Excellent customer service

This is my second stay in Nice. Same hotel, but this time was different. Kudos to Yahya who gave me an excellent customer service during our stay. I called the front desk to complain about the rude guest staying in the room above us. At 1am in the morning, whatever he/ she was doing was walking around with heavy footsteps, dragging furniture ??? Interrupting our sleep. Yahya came to our room to verify the location…whatever he said or however he did it…the noise stopped! The picture of the tea he offered was to allow me to have a peaceful sleep. The caring extend to me was deeply appreciated. Thank you Yahya!
Stayed 4 nights in Oct 2024

8/10 Good

trevor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2024

10/10 Excellent

Paula Adora A

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Elizabeth, Colchester

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was pleasant. A little tough to get to as it is a secured street. Had to find a parking space, Then walk to hotel, get the acces code to drive down the street. Walk back to the car put in the code finally reach the hotel garage.
Stayed 3 nights in Oct 2024

10/10 Excellent

Martin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We were welcomed with a warm greeting. The staff were always ready to help and greeted every customer. The rooms were great and we made use of the terrace daily. It is in a brilliant location to go out and explore or find somewhere to eat. Wouldn’t hesitate in returning to stay here again.
Stayed 3 nights in Oct 2024

10/10 Excellent

shahram

Stayed 4 nights in Sep 2024

8/10 Good

Elizabeth

Stayed 1 night in Sep 2024

8/10 Good

Tatjana, Vancouver

Stayed 2 nights in Jun 2024

2/10 Terrible

Neil

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Around the hotel is nice area but the shops close early.
Stayed 6 nights in Sep 2024

10/10 Excellent

Artak

Stayed 6 nights in Aug 2024

10/10 Excellent

Akshat

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff!
Stayed 7 nights in Sep 2024

8/10 Good

Thomas, La Center

Liked: Cleanliness, staff & service, property conditions & facilities
Really nice hotel and location. Staff were excellent and helpful, my room was a bit small but maybe other rooms are larger. It’s not the best 4 star I’ve been in but it’s very good.
Stayed 2 nights in Sep 2024

10/10 Excellent

janice

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Susana, Los Angeles

Stayed 4 nights in Aug 2024

10/10 Excellent

Dane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024