Chuzenji Kanaya Hotel

3.5 star property
3.5-star hotel near Ryuzu Waterfall

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Photo gallery for Chuzenji Kanaya Hotel

Property grounds
Spa
Point of interest
Spa
Spa

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Breakfast available
  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

Map
Chuugushi 2482, Nikko, Tochigi-ken, 321-1661
  • Lake Chūzenji
    ‪7 min walk‬
  • Ryuzu Waterfall
    ‪19 min walk‬
  • Toshogu Shrine
    ‪29 min drive‬

Room options

Deluxe Hollywood Twin Room, Non Smoking (Special Offer)

  • 33 sq m
  • Sleeps 2
  • 2 Twin Beds

Deluxe Triple Room, Non Smoking

  • 33 sq m
  • Partial lake view
  • Sleeps 3
  • 2 Twin Beds

Standard Twin Room, Non Smoking

  • 28 sq m
  • Sleeps 2
  • 2 Twin Beds

Deluxe Twin Room, Non Smoking

  • 33 sq m
  • Sleeps 2
  • 2 Twin Beds

Deluxe Hollywood Triple Room, Non Somking

  • 33 sq m
  • Partial lake view
  • Sleeps 3
  • 2 Twin Beds

Similar properties

About the area

Nikko

In Nikko .You'll be within 2 miles (3 km) of Ryuzu Waterfall and 6 miles (10 km) of British Embassy Villa Memorial Park with a stay here. Italian Embassy Villa Memorial Park is within 6 miles (10 km) and Toshogu Shrine is within 12 miles (20 km).

What's nearby

  • Lake Chūzenji - 7 min walk - 0.6 km
  • Ryuzu Waterfall - 19 min walk - 1.6 km
  • Kegon Falls - 7 min drive - 4.3 km
  • Nikko Yumoto Onsen - 13 min drive - 8.6 km
  • Toshogu Shrine - 29 min drive - 18.6 km

Getting around

  • Nikko Station - 32 min drive

Restaurants

  • ‪三本松茶屋 - ‬8 min drive
  • ‪お食事処なんたい - ‬7 min drive
  • ‪赤沼茶屋 - ‬6 min drive
  • ‪ザ・ロビーラウンジ - ‬7 min drive
  • ‪手作りの味 タロー - ‬6 min drive

About this property

Chuzenji Kanaya Hotel

3.5-star hotel near Ryuzu Waterfall
Chuzenji Kanaya Hotel offers its guests hot springs. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A terrace, a vending machine, and gift shops/newsstands are also featured at Chuzenji Kanaya Hotel.

Smoking is allowed in designated areas at this 3.5-star Nikko hotel.

  • 60 guestrooms or units
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Onsite shopping
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Dining venue
Chuzenji Kanaya Hotel offers 60 air-conditioned accommodations with minibars and slippers. Rooms open to balconies. LCD televisions come with satellite channels.

Bathrooms include shower/tub combinations, bidets, and complimentary toiletries. This Nikko hotel provides complimentary wired and wireless Internet access. Housekeeping is offered daily and hair dryers can be requested.

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas. There are hot springs on site.

Languages

Japanese

Property amenities

Family friendly

  • Refrigerator

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Full breakfast available for a fee daily 7:30 AM–9:30 AM: JPY 4000 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar

Things to do

  • Hot springs
  • Shopping

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • LCD TV
  • Satellite channels

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/tub combination
  • Towels

Food and drink

  • Minibar
  • Refrigerator

More

  • Desk
  • Slippers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately JPY 4000 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, Diners Club, and JCB International. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation.

We should mention

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Property is also known as

Chuzenji Kanaya Hotel Nikko
Chuzenji Kanaya Hotel
Chuzenji Kanaya Nikko
Chuzenji Kanaya
Chuzenji Kanaya Hotel Hotel
Chuzenji Kanaya Hotel Nikko
Chuzenji Kanaya Hotel Hotel Nikko

Chuzenji Kanaya Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 117 out of 200 reviews
Rating 8 - Good. 66 out of 200 reviews
Rating 6 - Okay. 13 out of 200 reviews
Rating 4 - Poor. 3 out of 200 reviews
Rating 2 - Terrible. 1 out of 200 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

WU HSIUNG

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Shuko

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel and stuff. Thank you very much. Even the restaurant is wonderful
Stayed 1 night in Jun 2024

10/10 Excellent

Mohamad Izhar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent quiet and refreshing stay. Just that far away from convenience stores.

10/10 Excellent

Andrew

Liked: Amenities
I used Chuzenji Kanaya hotel as a hikers stop. The walk up from the town was pretty and the hotel was very smart, clean and friendly. The WiFi was poor but the full sized bath, comfortable bed and room facilities were all super.
Stayed 1 night in May 2024

10/10 Excellent

masayuki

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing service. Yamazaki San, who is reception lady, her kindness is outstanding!!
Stayed 1 night in Apr 2024

10/10 Excellent

Michiko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay here for a wonderful experience in every way
This historic hotel, founded it in 1870, is beautifully located and provides an exceptional experience in every way. The staff got a backpack left on the bus back to us within an hour. The onsen is a dream. I would love to be able to return someday.
Stayed 2 nights in Mar 2024

8/10 Good

Nigel Merlan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

frances

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

8/10 Good

Michael George

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great place to stay in. It is not the type of modern hotel that we usually stayed in. But the feel is different. There’s warmth and a lot of history in the hotel. The staff are also really helpful. The onsen is also a really good experience for us first-timers. The location is also good as its in between the heritage sites and ski resort. I highly recommend this place.
Stayed 2 nights in Jan 2023

8/10 Good

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
While we found the hotel to be very comfortable, there were a couple of drawbacks. It's rather remote with very few restaurant options nearby, meaning that we had to eat at the hotel restaurant. While the meals were good, they were pricey.
Stayed 2 nights in Nov 2019

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
There is nothing in the bin 70 of the hotel. You have to use the hotel restaurant which is good but expensive. You cannot see the lake because of the trees and you hear the noise from the street in front when sleeping with open window
Stayed 1 night in Sep 2019

10/10 Excellent

jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing experience
We thoroughly enjoyed our stay. The staff is exceptionally friendly and give superb customer service. The elegant dining room menus for dinner are outstanding and the attention to each detail and is fun to watch unfold with each course. I especially enjoyed the Japanese breakfast option and again every detail is impeccable. The onsen is relaxing and the lake is close by. The hotel shuttle bus is convenient and again the staff is a great asset. We will definitely stay again.
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2019

10/10 Excellent

Julie, Tonbridge UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing lakeside stopover
Convenient stopover, on bus route to yumoto onsen and hiking trails. Lovely onsen at the hotel which we used after hiking and in late evening. Half board option gave us an excellent dinner in Japanese/French style

10/10 Excellent

HITOSHI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
静か
Stayed 1 night in Dec 2024

8/10 Good

HISAKI

Stayed 1 night in Nov 2024

8/10 Good

SHINOBU, Hoya-cyou,Nishi-tokyou-si

従業員さんもとても丁寧に接していただき、最高のロケーションと美味しい食事を歴史ある建物で楽しみました。 室内の加湿空気清浄機を使おうとしたらフィルター交換ランプが着いてしまいました。念のため裏を開けたら凄い埃が溜まっていて、使う気になりませんでした。
Stayed 1 night in Nov 2024

10/10 Excellent

YOSUKE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

yumiko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

kazumi

Liked: Staff & service, property conditions & facilities
良かったです。
Stayed 1 night in Oct 2024

10/10 Excellent

Shigeru

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Toshiaki

Travelled with group
Liked: Staff & service
Disliked: Cleanliness
あまり普段コメントしないのですが、、、 廊下のカメムシはなんとかしてほしかったです。あと、館内や部屋の中の調度品(鏡台や扇風機)についても気をつかうべきでしょう。高級感のないものでした。
Stayed 1 night in Sep 2024

8/10 Good

Akira

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Hisako

Travelled with group
Disliked: Cleanliness
午後1時からお掃除仕立ての温泉に入ったところ 長い髪が絡まった物が浮いてました。 人の髪の毛ってあんまり良いもんじゃないですね。
Stayed 1 night in Sep 2024