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Yutorelo Toyako

3.5 star property
3.5-star ryokan near Toyako Hot Spring

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Yutorelo Toyako

Exterior
Public bath
Lake view
Bar (on property)
Twin Japanese Style Room, 2 Bedrooms, Non Smoking

Reviews

7.8 out of 10

Good

Popular amenities

  • Breakfast available
  • Housekeeping
  • Free WiFi
  • Air conditioning
  • Parking included

Explore the area

Map
78 Toyako Onsen, Toyako-Cho, Abuta-gun, Toyako, Hokkaido, 049-5721
  • Toyako Onsen
    1 min walk
  • Toyako Hot Spring
    10 min walk
  • Lake Toya
    16 min walk

Room options

View all photos for Twin Japanese Style Room, 2 Bedrooms, Non Smoking

Twin Japanese Style Room, 2 Bedrooms, Non Smoking

Twin Japanese Style Room, 2 Bedrooms, Non Smoking

  • 18 sq m
  • Partial lake view
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Futon

View all photos for Japanese Traditional Room, Non Smoking

Japanese Traditional Room, Non Smoking

Japanese Traditional Room, Non Smoking

  • 18 sq m
  • Partial lake view
  • Sleeps 5
  • 5 Twin Futons

Similar properties

Exterior

Hotel Grand Toya

Parking included
Free WiFi
Air conditioning
Business services
3.8 out of 5, Good, (149)
The price is CA $106
per night
CA $129 total
includes taxes & fees
13 Dec - 14 Dec
Hotel Grand Toya

About the area

Toyako

In historical district.Stay at this Toyako ryokan and you'll be within half a mile (1 km) of Toyako Hot Spring and 2 miles (3 km) of Usuzanfunka Memorial Park. Showashinzan Ropeway and Showa-shinzan are also within 6 miles (10 km).

What's nearby

  • Toyako Onsen - 1 min walk - 0.0 km
  • Toyako Hot Spring - 10 min walk - 0.9 km
  • Lake Toya - 16 min walk - 1.4 km
  • Usuzanfunka Memorial Park - 19 min walk - 1.6 km
  • Showashinzan Ropeway - 6 min drive - 6.1 km

Getting around

  • Toya Station - 11 min drive
  • New Chitose Intl. Airport (CTS) - 89 min drive

Restaurants

  • ‪わかさいも本舗 洞爺湖本店 (Wakassaimo) - ‬11 min walk
  • ‪Mogmog - ‬4 min walk
  • ‪風の音 - ‬5 min walk
  • ‪スープカレーハラハル SoupCurry HLAHAL - ‬4 min walk
  • ‪デメキン食堂 - ‬5 min walk

About this property

Yutorelo Toyako

3.5-star ryokan near Toyako Hot Spring
There's a snack bar/deli on site. Public spaces have free WiFi. Yutorelo Toyako offers its guests hot springs and complimentary bicycles. A train station pick-up service and a train station drop-off service are free. A vending machine, multilingual staff, and gift shops/newsstands are also featured at Yutorelo Toyako. Limited free parking is available on a first-come, first-served basis.

This 3.5-star Toyako ryokan is smoke free.

  • 58 guestrooms or units
  • 5 levels
  • Deli
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (limited hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • Onsite shopping
  • Elevator
  • No smoking on site
  • Microwave in a common area
Yutorelo Toyako offers 58 accommodations with safes. Beds feature down comforters. Flat-screen televisions are featured in guestrooms. Bathrooms include shower/tub combinations and bidets.

This Toyako ryokan provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. A nightly turndown service is provided and housekeeping is offered daily.

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas. The ryokan bathing area is open from 6:00 AM to 10:00 PM. There are hot springs on site.

Languages

Chinese (Mandarin), English, Japanese, Korean

Property amenities

Family friendly

  • Children's games
  • Children's toys
  • Refrigerator
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options
  • Free offsite parking
  • Free roundtrip train station shuttle

Food and drink

  • Buffet breakfast available for a fee daily 7:30 AM–9 AM: JPY 2200 for adults and JPY 2200 for children
  • Coffee/tea in common area(s)

Things to do

  • Bike parking
  • Free bicycle rentals
  • Hot springs
  • Shopping

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • Flat-screen TV

Bedroom

  • Air conditioning (climate-controlled)
  • Down comforter
  • Heating

Bathroom

  • Bidet
  • Shower/tub combination
  • Towels

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Desk
  • Phone
  • Safe
  • Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

This property offers transfers from the train station; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 7 AM - midnight
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
For more details, please contact the property using the information on the booking confirmation
Guests booked in Half Board rates must check-in by 7 PM to receive dinner.

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 2200 for adults and JPY 2200 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve access to the public bathing facility
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve access to the public bathing facility. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, and cash. Noise-free guestrooms cannot be guaranteed.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit in each accommodation.

We should mention

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Property is also known as

YUTORELO TOYAKO Inn
YUTORELO TOYAKO Ryokan
YUTORELO TOYAKO Toyako
YUTORELO TOYAKO Ryokan Toyako

Yutorelo Toyako Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 48 out of 125 reviews" "
Rating 8 - Good. 39 out of 125 reviews" "
Rating 6 - Okay. 16 out of 125 reviews" "
Rating 4 - Poor. 13 out of 125 reviews" "
Rating 2 - Terrible. 9 out of 125 reviews" "

7.4/10

Cleanliness

7.8/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

Mengru

Disliked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

Michael

Travelled with family, Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, amenities
A little dated but as far as traditional it had excellent food and baths.
Stayed 3 nights in Jul 2024

10/10 Excellent

Brian

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

Sung

Travelled with family
Liked: Staff & service, amenities
The property is old and does not looks as nice as the picture on the reservation site shows. Definitely it needs renovation.\ The dinner kaiseki was below expectation for the money. It seems to allow pets. A guest couple brought a dog and let bark all morning when I retied to relax and enjoy the morning bath.
Stayed 1 night in Jun 2024

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful welcome
The welcome service (from 3 pm every day) was amazing. The Kaiseki dinner package was also fantastic - highly recommended. Staff kindly assisted in reserving me a place on a bus connection when leaving. Hot springs a little tired, and sauna in a separate section.
Stayed 2 nights in Jun 2024

8/10 Good

Shumin

Liked: Cleanliness, staff & service, property conditions & facilities
Nice traditional japan style
Stayed 1 night in May 2024

6/10 Okay

Yuet-Yi Lucia

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Disappointed
So noisy, and not comfortable at all, the building may be old, so dark
Stayed 1 night in May 2024

8/10 Good

A

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent meals and staff
Very helpful staff and fantastic dinner and breakfast, with a great selection of amenities. The building itself could use a little smartening up in places, but for a hotel that allows pets this may be expected
Stayed 1 night in Feb 2024

8/10 Good

Shihui Audrey

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Breakfast is good and hotel is within walking distance to Lake Toya. Twin room is big and comfortable.
Stayed 1 night in Dec 2023

10/10 Excellent

Aileen

Liked: Cleanliness, staff & service, property conditions & facilities
It is well organized traditional Japanese style hotel such as delicious breakfasts, natural Onsen(hot bath facility), many sakes, snacks and even hot bath robes. The staffs are extremely kind and well mannered. I stayed 2 nights. The hotel is not updated but maintains traditional Japanese style. When anyone wants to experience traditional Japanese culture in Hokkaido, this is the best hotel I recommend. I would like to go back.
Stayed 2 nights in Oct 2023

8/10 Good

Ayako, Honolulu

Travelled with family
Liked: Cleanliness, staff & service, amenities
Staffs are so friendly and kind. Unfortunately, the hotel needs renovation. 1, From check in counter, at second floor, to elevator floor has stairs and they do not have lamp ,so it was so hard to carry up our all luggage by our selves. 2, AC did not work well, so I asked a fan to put in our room. 3, Stairs to all floor is dirty and smells not good. They have very nice hot spring, free welcome drink, free Yukata rental, easy to see fire worlks from own room and so on. so I hope they improve thir facilities a little by little. 15minutes by taxi from Toyako JR station. You need to call the taxi if you want to ride. Pubrick bus only runs a few every hours.
Stayed 1 night in Aug 2023

8/10 Good

QUEK

Stayed 2 nights in Jun 2023

10/10 Excellent

Walter, Pittsfield

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This a beautifully designed hotel. Great ambiance. The staff are extremely courteous and efficient. Great find.
Stayed 1 night in Sep 2022

10/10 Excellent

Maxine, Brisbane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Japanese style room. Good location, short walk to restaurants and good view of the daily fireworks.
Stayed 2 nights in Feb 2020

6/10 Okay

Verified traveller

Travelled with family
Look forward for renovation
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like: It was a Ryokan!!! Dislike: Not sure if because of the season, but most nearby restaurants were not open. 7-11 became our best friend. 😅
Stayed 1 night in Sep 2019

4/10 Poor

Joe, Hong Kong

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Wifi sucks though asked the staff to fix; very disappointing
Stayed 1 night in Aug 2019

6/10 Okay

Sarah, Sydney

Travelled with group
Liked: Cleanliness, staff & service
Triple room had two twin beds and a single futon on floor. Bathroom was Japanese shower with seat and mirror. Should specify on reservation.
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay
This is an older hotel no question. Our room was clean and roomy for Japan (two adults and a 6 foot teen for well). Ladies Onsen was lovely. The lounge downstairs looks on a beautiful garden and was a great place to relax. Central location, staff helped us find laundromat across street. Only complaint- musty smell in room, slight smoke odor in elevators
Stayed 3 nights in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

10/10 Excellent

Daniel

Liked: Cleanliness, property conditions & facilities, room comfort
Dinner and breakfast were included and delicious. Short walk to fireworks at the lake. One staff member seemed inept to me. He told me the only luggage transfer form they had was the pay on arrival, rather than the prepay that I did everywhere else. The hotel that received my bag didn't like paying the bill before I got there, but thankfully they did. All the other staff were helpful and bright.
Stayed 1 night in Jun 2019

4/10 Poor

Man

Disliked: Cleanliness, property conditions & facilities, room comfort
The place is a bit old
Stayed 2 nights in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We enjoyed the onsen, breakfast and dinner in this hotel very much!
Stayed 1 night in Nov 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Quite and calm we get from here. Staffs are very hard working which impressed us.
Stayed 1 night in Oct 2018