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Hotel Mahoroba

3.5 star property
3.5-star ryokan in Noboribetsuonsencho

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Photo gallery for Hotel Mahoroba

Hot springs
Spa
Spa
Front of property - evening/night
Spa

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot tub
  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Parking included
  • Free WiFi

Explore the area

Map
65 Noboribetsu Onsen-cho, Noboribetsu, Hokkaido, 059-0551
  • Jigokudani
    ‪7 min walk‬
  • Noboribetsu Bear Park
    ‪11 min walk‬
  • River Oyunuma Natural Footbath
    ‪14 min walk‬
  • Tomakomai (QTM)
    ‪43 min drive‬

Room options

View all photos for Suite Room with Private Bath "MUKUGE", Non Smoking

Suite Room with Private Bath "MUKUGE", Non Smoking | Living area

Suite Room with Private Bath "MUKUGE", Non Smoking

  • 64 sq m
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Japanese Style Twin Room, Non Smoking (No Single Use)

Japanese Style Twin Room, Non Smoking (No Single Use)

Japanese Style Twin Room, Non Smoking (No Single Use)

  • 24 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite Room with Private Bath "KAEDE", Non Smoking

Suite Room with Private Bath "KAEDE", Non Smoking | Living area

Suite Room with Private Bath "KAEDE", Non Smoking

  • 64 sq m
  • Sleeps 4
  • 2 Large Twin Beds and 1 King Bed

View all photos for Suite Room with Private Bath "NIRE", Non Smoking

Suite Room with Private Bath "NIRE", Non Smoking | Living area

Suite Room with Private Bath "NIRE", Non Smoking

  • 64 sq m
  • Sleeps 4
  • 2 Large Twin Beds and 1 King Bed

View all photos for Japanese & Western Style Room, Smoking (No Single Use)

Japanese & Western Style Room, Smoking (No Single Use)

Japanese & Western Style Room, Smoking (No Single Use)

  • 48 sq m
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Futons

View all photos for Suite Room with Private Bath "ENJYU", Non Smoking

Suite Room with Private Bath "ENJYU", Non Smoking | Living area

Suite Room with Private Bath "ENJYU", Non Smoking

  • 64 sq m
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Futons

View all photos for Connecting Room, Smoking (No Single Use)

Connecting Room, Smoking (No Single Use)

Connecting Room, Smoking (No Single Use)

  • 68 sq m
  • Sleeps 6
  • 2 Large Twin Beds and 4 Twin Futons

View all photos for Suite Room with Private Bath "KUNUGI", Non Smoking

Suite Room with Private Bath "KUNUGI", Non Smoking | Living area

Suite Room with Private Bath "KUNUGI", Non Smoking

  • 64 sq m
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Futons

View all photos for Japanese Style Room (10Tatami), Non Smoking (No Single Use)

In-room dining

Japanese Style Room (10Tatami), Non Smoking (No Single Use)

  • 34 sq m
  • Sleeps 5
  • 4 Twin Futons

View all photos for Suite Room with Private Bath "NARA", Non Smoking

Suite Room with Private Bath "NARA", Non Smoking | Living area

Suite Room with Private Bath "NARA", Non Smoking

  • 64 sq m
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Futons

View all photos for Standard Twin Room, Non Smoking (No Single Use)

Premium bedding, in-room safe, desk, free WiFi

Standard Twin Room, Non Smoking (No Single Use)

  • 24 sq m
  • Sleeps 2
  • 2 Twin Beds

Similar properties

Exterior

Dai-ichi Takimotokan

  • Pool
  • Hot tub
  • Spa
  • Kids pool
4.6 out of 5, Wonderful, (1050)
The price is CA $299
per night
CA $328 total
includes taxes & fees
20 Mar - 21 Mar
Dai-ichi Takimotokan

About the area

Noboribetsu

Noboribetsuonsencho stay.Within a 15-minute walk of this Noboribetsuonsencho ryokan, you'll find Jigokudani and River Oyunuma Natural Footbath. Also, Date Jidaimura is within 3 miles (5 km) and Shikotsu-Toya National Park is within 6 miles (10 km).

What's nearby

  • Jigokudani - 7 min walk - 0.6 km
  • Noboribetsu Bear Park - 11 min walk - 1.0 km
  • River Oyunuma Natural Footbath - 14 min walk - 1.2 km
  • Date Jidaimura - 5 min drive - 4.8 km
  • Lake Kuttara - 6 min drive - 6.4 km

Getting around

  • Noboribetsu Station - 10 min drive
  • New Chitose Intl. Airport (CTS) - 60 min drive

Restaurants

  • ‪レストラン リバティ - ‬1 min walk
  • ‪温泉市場 - ‬3 min walk
  • ‪ミルキィー ハウス - ‬1 min walk
  • ‪らうめん 北京亭 - ‬12 min drive
  • ‪レストラン グリーンテラス - ‬1 min walk

About this property

Hotel Mahoroba

3.5-star ryokan in Noboribetsuonsencho
Hotel Mahoroba offers its guests hot springs, a hot tub, and a sauna. WiFi is free in public spaces. A nightclub, a vending machine, and an arcade/game room are also featured at Hotel Mahoroba. Free self parking is available.
  • 398 guestrooms or units
  • Nightclub
  • Front desk (24 hours)
  • Game room or arcade
  • Newspapers in lobby (free)
  • Elevator
  • 1 conference room
Hotel Mahoroba offers 398 accommodations with safes and slippers. Beds feature premium bedding. Flat-screen televisions come with digital channels. Bathrooms include complimentary toiletries and hair dryers.

This Noboribetsu ryokan provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Services include massages. Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas. The ryokan bathing area is open 24 hours. There are hot springs on site.

Languages

Chinese (Mandarin), English, Japanese

Property amenities

Family friendly

  • Arcade/game room
  • Mini-fridge

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Height restrictions apply for onsite parking
  • Area shuttle (surcharge)

Things to do

  • Arcade/game room
  • Hot springs
  • Nightclub
  • Sauna
  • Hot tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs available on site

Room amenities

Entertainment

  • Digital channels
  • Flat-screen TV

Bedroom

  • Air conditioning (climate-controlled)
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels

Food and drink

  • Mini-fridge

More

  • Desk
  • Free local calls
  • Phone
  • Safe
  • Slippers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 6:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Guests must be at least 20 years to stay in a smoking room.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the public bathing facility
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve access to the public bathing facility. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards, and cash.

Please note this property does not accept single-occupancy bookings.

We should mention

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Mahoroba
Hotel Mahoroba Noboribetsu
Mahoroba Hotel
Mahoroba Noboribetsu
Hotel Mahoroba Noboribetsu, Hokkaido
Mahoroba Hotel Noboribetsu
Mahoroba
Hotel Mahoroba Noboribetsu

Hotel Mahoroba Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 473 out of 1004 reviews
Rating 8 - Good. 389 out of 1004 reviews
Rating 6 - Okay. 101 out of 1004 reviews
Rating 4 - Poor. 25 out of 1004 reviews
Rating 2 - Terrible. 16 out of 1004 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

JING

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had relax and comfortable 2 nights stay and really enjoyed the onsen. Breakfast and dinner are buffet style with nice seafood. The hotel is only 2 minutes walking from the Noboribetsu Onsen bus terminal which is handy especially when it is snowing.
Stayed 2 nights in Dec 2024

10/10 Excellent

leonard

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Their Onsen is marvellous and location is near to places of attraction
Stayed 1 night in Nov 2024

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

ANNIE

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast varieties not as many as expected, such as juice, coffee not much choices. Onsen is great though.
Stayed 1 night in Nov 2024

10/10 Excellent

Evan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The onsen available are amazing
Stayed 1 night in Nov 2024

10/10 Excellent

Siya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The onsen was spacious and picturesque. Buffet was tasty too. Great value for the entire package.
Stayed 1 night in Nov 2024

6/10 Okay

Julie

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I stairs at the Japanese style room. I have been japan many times and this is the most dirty bathroom I seen. Before I check out I used my old toothbrush and try to clean the sink. I am curious to see if the sting is removable or not. Sure enough those dirt came off. If you want a clean room from this hotel you need to spend the money. It seems like they only spent time and effort to maintain the most expensive rooms. My friends who traveles with me spend the money and stay in a room with private Osen and their room is clean. The price difference between our rooms were 3 times the amount. This hotel is showing its age. The public Osen is clean. I only have complain towards the cleanliness of the room. The meals are good. All I can say is go to the public bath to take your bath and don't use the washroom if you stay in room at the lower price tier.
Stayed 1 night in Oct 2024

10/10 Excellent

Yueyue

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing stay
It was a big hotel and there were large groups, but the hotels managed well. The car park was automatic and there was staff guiding you. The buffet was busy but food was sufficient. The quality was better than expected and we even had crab legs included. I didn't expect as I saw somewhere mentioned it was withdrawed. The room was spacious. The onsen was exceptional with plenty of varieties.
Stayed 1 night in Oct 2024

4/10 Poor

Pa

Disliked: Cleanliness
Stayed 1 night in Oct 2024

8/10 Good

Fredrik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

Guoying

Travelled with family
Liked: Cleanliness, staff & service, amenities
Nice onsen
Stayed 2 nights in Oct 2024

8/10 Good

Sam

Liked: Amenities
Wonderful hot springs
Stayed 3 nights in Oct 2024

6/10 Okay

Charis

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
The unique point about the property is that the onsen has a wide offerings and of different temperature. This is the only reason that I booked this hotel again. However, the buffet food standard and variety has dropped drastically. The last time I went was in Oct 2019 and the crab legs in the cup had 3-4 variety. Now it has 1 variety. The quality of the food was better and the variety was better too. There was short of staff in the dining hall and for the morning breakfast buffet, almost every dining table was not cleared and we had to clear the plates and trays on our own. You can see that the number of staff is greatly outnumbered by the number of guest.
Stayed 1 night in Sep 2024

8/10 Good

YUNGKI

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Careen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Restaurant for buffet dinner was crowded, food runs out with slow replenishment , too many tourist groups. Did not enjoy the dining vibe. Room was well maintained and clean though.
Stayed 1 night in Sep 2024

10/10 Excellent

Tzvi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very relaxing and enjoyable. Much higher standard than most of our trip - we are not usually the fancy hotel, hang out and relax types - but we really enjoyed our stay.
Stayed 1 night in Jul 2024

4/10 Poor

Mark

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Visit Noboribetsu Onsen but do not stay here
The room smelled of mildew and everything was old. There were a couple hairs on the floor and one in the bed. The bathroom had mold in it. The hotel itself is old with an oddly large parking/driving area out front that was often filled with buses and taxis which made entering very uncomfortable. When we returned to the hotel 30 minutes after checking out to ask for a taxi they acted like they had never seen us before and asked if we had stayed at the hotel before being willing to call us a taxi. The town itself is amazing, especially Jugokudani, the hiking trails, and the bear park.
Stayed 1 night in Aug 2024

8/10 Good

Tao

Liked: Cleanliness, staff & service, property conditions & facilities
Like the outdoor onset
Stayed 2 nights in Aug 2024

10/10 Excellent

JOHN

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a wonderful visit and stay for my family! The onsen was fantastic and my kids really enjoyed the onsen water slide! I had never seen such a thing before! The dinner was incredible and included all you can eat crab legs. Breakfast was also delicious. Walking distance to hell valley. My only, and very minor, complaint is that the dinner buffet charged for soft drinks, which seemed a little kechi.
Stayed 1 night in Jul 2024

10/10 Excellent

Yiju

Stayed 1 night in Jul 2024

10/10 Excellent

herman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I’ll be back….
Rooms are clean staff are friendly and helpful convince to the restaurants and attractions. Breakfast buffet was amazing.
Stayed 1 night in Jun 2024

10/10 Excellent

SANGIM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

8/10 Good

Debbie

Stayed 1 night in May 2024

8/10 Good

Aaron

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Paid extra for a suite and it was very nice, highly recommended although quite expensive, food was decent but you can get much better in town
Stayed 1 night in Feb 2024

10/10 Excellent

Qifeng

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024