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Holiday Inn Express & Suites Norfolk by IHG

2.5 star property
Enjoy the indoor pool at this Norfolk hotel

Choose dates to view prices

Photo gallery for Holiday Inn Express & Suites Norfolk by IHG

Lobby
Lobby
Interior
In-room safe, desk, iron/ironing board, free WiFi
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Hot tub
  • Pool
  • Gym
  • Housekeeping
  • Breakfast included
  • Air conditioning

Explore the area

Map
920 S 20th St, Norfolk, NE, 68701
  • Sunny Meadow Medical Clinic
    ‪4 min drive‬
  • Norfolk Arts Center
    ‪4 min drive‬
  • Norfolk Regional Center
    ‪9 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible (Comm, Accessible Tub)

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible (Comm, Accessible Tub)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Living Area)

In-room safe, desk, iron/ironing board, free WiFi

Suite, 1 Bedroom (Living Area)

  • Sleeps 6
  • 2 King Beds

Standard Room

  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Comm, Accessible Tub)

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Accessible (Comm, Accessible Tub)

  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (Mobility Transfer Shower)

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible, Non Smoking (Mobility Transfer Shower)

  • Sleeps 2
  • 1 King Bed

Room (Specialty)

  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 2 Queen Beds (Bath Shower Combination)

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds (Bath Shower Combination)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed with Sofa bed

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed (Extra Floor Space)

In-room safe, desk, iron/ironing board, free WiFi

Suite, 1 King Bed with Sofa bed (Extra Floor Space)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Comm)

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Accessible (Comm)

  • Sleeps 4
  • 2 Queen Beds

About the area

Norfolk

In Norfolk .Stay at this Norfolk hotel and you'll be within half a mile (1 km) of Sunset Plaza Mall and 2 miles (3 km) of Bank Memorial Park. Faith Regional Health Services - East Campus and Central Park are also within 2 miles (3 km).

What's nearby

  • Sunny Meadow Medical Clinic - 4 min drive - 3.4 km
  • Norfolk Arts Center - 4 min drive - 3.4 km
  • North Fork Whitewater Park - 4 min drive - 3.9 km
  • Northeast Community College - 8 min drive - 6.9 km
  • Norfolk Regional Center - 9 min drive - 7.7 km

Getting around

  • Eppley Field Airport (OMA) - 137 min drive

Restaurants

  • ‪Casey's General Store - ‬15 min walk
  • ‪McDonald's - ‬16 min walk
  • ‪Casey's General Store - ‬3 min drive
  • ‪Raising Cane's Chicken Fingers - ‬17 min walk
  • ‪Taco Bell - ‬14 min walk

About this property

Holiday Inn Express & Suites Norfolk by IHG

Enjoy the indoor pool at this Norfolk hotel
Holiday Inn Express & Suites Norfolk by IHG offers its guests an indoor pool, a hot tub, and a fitness center. WiFi is free in public spaces. A business center and meeting rooms are available. Free breakfast is served. A library, an arcade/game room, and multilingual staff are also featured at the business-friendly Holiday Inn Express & Suites Norfolk by IHG. Self parking is free.

This Norfolk hotel is smoke free.

  • 86 guestrooms or units
  • 4 levels
  • Meeting rooms
  • Buffet breakfast (free)
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Front-desk safe
  • Game room or arcade
  • Pool or billiards table
  • Library
  • Newspapers in lobby (free)
  • No smoking on site
Holiday Inn Express & Suites Norfolk by IHG offers 86 air-conditioned accommodations with safes and complimentary newspapers. 40-inch flat-screen televisions come with premium cable channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include bathtubs or showers with rainfall showerheads, designer toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Languages

English, Spanish

Similar properties

Indoor pool

Norfolk Lodge & Suites, Ascend Hotel Collection

  • Pool
  • Hot tub
  • Breakfast included
  • Parking included
4.7 out of 5, Exceptional, 560 reviews
The price is CA $212
CA $237 total
includes taxes & fees
20 Apr - 21 Apr
Norfolk Lodge & Suites, Ascend Hotel Collection

Property amenities

Family friendly

  • Arcade/game room
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast
  • Coffee and tea in common areas

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Gym
  • Hot tub
  • Indoor pool
  • Library

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk (25 inches high)

Room amenities

Entertainment

  • 40-inch flat-screen TV with premium cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • 3.5 percent tourism fee will be charged

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a smoke detector and window guards in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Pool access available from 5 AM to 11 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel Norfolk
Holiday Inn Express Norfolk
Norfolk Holiday Inn Express
Holiday Inn Express Norfolk Hotel

Holiday Inn Express & Suites Norfolk by IHG Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 268 out of 350 reviews
Rating 8 - Good. 60 out of 350 reviews
Rating 6 - Okay. 10 out of 350 reviews
Rating 4 - Poor. 9 out of 350 reviews
Rating 2 - Terrible. 3 out of 350 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Anthony

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very clean, lots available for breakfast, hot tub pool area is nice size
Stayed 1 night in Dec 2024

10/10 Excellent

Philip

Stayed 1 night in Jul 2024

10/10 Excellent

Amy

Stayed 3 nights in Sep 2024

10/10 Excellent

Julie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Miles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Steve

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Stephanie

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Eileen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Tom

Stayed 1 night in Jul 2024

10/10 Excellent

Tara

Stayed 1 night in Jul 2024

10/10 Excellent

James, portola valley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is fantastic particularly if the goal is to be near highly useful shopping, highways that are within minutes of the hotel and where not wasting time is helpful. The Holiday Inn Express and Suites are a known, high-quality entity in that the facilities are always attractive, well laid out, generally include breakfast and often have the highest number of desirable features and amenities. The staff are always professional and eager to help and the policies are generally at least as reasonable as any other choice for travellers.
Stayed 2 nights in Jun 2024

10/10 Excellent

Shelby

Stayed 1 night in Jun 2024

8/10 Good

Eric

Stayed 1 night in Jun 2024

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

6/10 Okay

Rhett

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall, good experience. Few downsides.
Overall, the hotel was nice, clean, and up-to-date. The staff we encountered were friendly. The only downsides were that the a/c wasn’t great. It seems like you can set the thermostat to whatever you want, but it’s going to stay at a constant temp no matter what. The breakfast also wasn’t the best quality. Lot’s of options though.
Stayed 1 night in May 2024

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities
Check in was easy. Room well cleaned. Breakfast was great.
Stayed 1 night in May 2024

10/10 Excellent

Teresa

Stayed 1 night in May 2024

10/10 Excellent

Christopher

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would stay here again. Room was clean and up to date. Breakfast was excellent. It was convenient location for my job.
Stayed 1 night in May 2024

10/10 Excellent

Oscar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience!
Stayed 1 night in Apr 2024

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay!
Stayed 1 night in Apr 2024

8/10 Good

Doug

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Receipt Issues
can never get a receipt for my stay. have to call them and wait for one.
Stayed 3 nights in Apr 2024

10/10 Excellent

Daniel

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
hotel
great
Stayed 2 nights in Apr 2024

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

10/10 Excellent

Jeremy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great room. Need more pet friendly rooms
Stayed 1 night in Mar 2024