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Residence Inn Norfolk Downtown

3.0 star property
3-star hotel near Waterside District

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Residence Inn Norfolk Downtown

Exterior
Exterior
Suite, 1 Double Bed | Private kitchen
Lobby
Lobby

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Pool
    Pool
  • Breakfast included
    Breakfast included
  • 24/7 front desk
    24/7 front desk
  • Parking available
    Parking available
  • Laundry
    Laundry
  • Housekeeping
    Housekeeping

Explore the area

Map
227 West Brambleton Avenue, Norfolk, VA, 23510
  • Chrysler Museum of Art
    5 min walk
  • Norfolk Scope
    7 min walk
  • The NorVa
    8 min walk
  • Norfolk, VA (ORF-Norfolk Intl.)
    17 min drive

Room options

View all photos for Studio Suite, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

In-room safe, desk, blackout drapes, iron/ironing board

Studio Suite, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

  • 46 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed (Hearing Accessible)

In-room safe, desk, blackout drapes, iron/ironing board

Studio Suite, 1 King Bed with Sofa bed (Hearing Accessible)

  • 46 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Studio Suite, 1 King Bed with Sofa bed, Non Smoking

  • 46 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Double Bed

Suite, 1 Double Bed

Suite, 1 Double Bed

  • 83 sq m
  • Sleeps 5
  • 1 Double Bed

View all photos for Suite, 1 King Bed with Sofa bed

TV

Suite, 1 King Bed with Sofa bed

  • 65 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Non Smoking

TV

Suite, 1 Bedroom, Non Smoking

  • 54 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

Similar properties

Lobby

Courtyard by Marriott Norfolk Downtown

Pool
Hot tub
Free WiFi
Restaurant
4.1 out of 5, Very good, (1011)
The price is CA $118
per night
CA $139 total
includes taxes & fees
8 Dec - 9 Dec
Courtyard by Marriott Norfolk Downtown

About the area

Norfolk

In Norfolk .Your stay at this Norfolk hotel places you within a 10-minute walk of Chrysler Museum of Art and Norfolk Scope. Pagoda and Oriental Garden and The NorVa are also within half a mile (1 km).

What's nearby

  • Chrysler Museum of Art - 5 min walk - 0.5 km
  • Norfolk Scope - 7 min walk - 0.6 km
  • USS Wisconsin BB-64 - 12 min walk - 1.1 km
  • Sentara Norfolk General Hospital - 14 min walk - 1.2 km
  • Waterside District - 18 min walk - 1.5 km

Getting around

  • York Street-Free Mason Station - 3 min walk
  • Norfolk Station - 7 min drive
  • Norfolk Intl. Airport (ORF) - 17 min drive

Restaurants

  • ‪Buffalo Wild Wings - ‬9 min walk
  • ‪Ya Ya Asian Gourmet House - ‬9 min walk
  • ‪The Norva - ‬9 min walk
  • ‪Freemason Abbey Restaurant - ‬6 min walk
  • ‪Alatte Cafe - ‬8 min walk

About this property

Residence Inn Norfolk Downtown

3-star hotel near Waterside District
Residence Inn Norfolk Downtown offers its guests an indoor pool and a fitness center. There's a snack bar/deli on site. Free breakfast is served. WiFi is free in public spaces.

A business center and a meeting room are available. The business-friendly Residence Inn Norfolk Downtown also features coffee/tea in a common area, complimentary newspapers in the lobby, and laundry facilities. For a fee, parking is available.

This 3-star Norfolk hotel is smoke free.

  • 160 guestrooms or units
  • Continental breakfast (free)
  • Deli
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Grocery service (free)
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • 1 conference room
Residence Inn Norfolk Downtown offers 160 accommodations with safes and complimentary newspapers. Accommodations have separate sitting areas and are furnished with double sofa beds. Premium cable television is provided. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations and hair dryers.

This Norfolk hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Languages

English

Property amenities

Family friendly

  • Free cribs/infant beds
  • Full-sized refrigerator
  • Indoor pool
  • Kitchen
  • Laundry facilities
  • Microwave
  • Separate dining area
  • Snack bar/deli
  • Sofa bed

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 18 per night)
  • Wheelchair-accessible parking available
  • Offsite parking available (USD 18 per day)

Food and drink

  • Free continental breakfast
  • Coffee/tea in common area(s)

Things to do

  • Fitness center
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Raised toilet seat
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • Cable channels
  • Premium channels
  • TV

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Double sofa bed
  • Free cribs/infant beds

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dining room
  • Dishwasher
  • Freezer
  • Kitchen
  • Microwave
  • Refrigerator
  • Stovetop
  • Toaster

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers
  • Guidebooks/recommendations
  • Iron/ironing board
  • Local maps
  • Phone
  • Recycling
  • Restaurant dining guide
  • Safe
  • Separate sitting area
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per accommodation, per stay, plus a one-time cleaning fee of USD 125
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 18 per night
  • Nearby parking fee: USD 18 per day
  • Pet fee: USD 100 per accommodation, per stay plus USD 125 one-time cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, and debit cards. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Residence Inn Hotel Norfolk Downtown
Residence Inn Norfolk Downtown
Residence Inn Norfolk Downtown Hotel Norfolk
Residence Inn Norfolk Downtown Hotel
Resince Inn Norfolk Hotel
Norfolk Downtown Norfolk
Residence Inn Norfolk Downtown Hotel
Residence Inn Norfolk Downtown Norfolk
Residence Inn Norfolk Downtown Hotel Norfolk

Residence Inn Norfolk Downtown Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 415 out of 790 reviews" "
Rating 8 - Good. 235 out of 790 reviews" "
Rating 6 - Okay. 66 out of 790 reviews" "
Rating 4 - Poor. 37 out of 790 reviews" "
Rating 2 - Terrible. 37 out of 790 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Valencia

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Comfortable beds
Stayed 1 night in Aug 2024

6/10 Okay

Robin

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Property was nice. The only issue I had was the cleanliness of the hotel room. The washcloths had makeup on them and Im guessing got washed and folded and placed back in circulation. The tub resin was peeling and the vent in the bathroom you could see the pile of dust in there.
Stayed 1 night in Aug 2024

10/10 Excellent

Maria

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I selected this hotel for being near the area we had meducal appointments. Parking was available at no cost. Room had an excellent layout and comfortable. Will stay again.
Stayed 1 night in Aug 2024

2/10 Terrible

Harold

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
BED BUGS IN TWO DIFFERENT ROOMS
BEWARE HOTEL HAS BED BUGS!! TWO DIFFERENT ROOMS!! FIRST ROOM HAD A BLOODY MATTRESS AND BED BUGS. SECOND ROOM HAD ONLY BED BUGS!! MY AUNT SHOWED THE FRONT DESK STAFF PICTURES AND THEY SAID THEY HAD TO INVESTIGATE BUT NEVER LEFT THE DESK IN ORDER TO SEE FOR THEMSELVES. ONLY ONE ELEVATOR WORKED. WORST EXPERIENCE AT A MARRIOTT EVER. NICE LOOKING BUT UNDER THE SURFACE MORE LIKE MOTEL 6. WE HAVE PHOTOS BUT THE SITE WONT LET ME LOAD THEM HERE.
Stayed 1 night in Aug 2024

8/10 Good

Wade

Stayed 1 night in Aug 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Sonia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I don’t have any complaints. I would recommend this hotel.
Stayed 1 night in Jul 2024

8/10 Good

Kev

Liked: Staff & service, property conditions & facilities
Nice place bedding needed sum work but other thanbthat solid stay. If price is good.
Stayed 5 nights in Jul 2024

10/10 Excellent

Kaylo

Stayed 6 nights in Jul 2024

10/10 Excellent

Verified traveller

Very nice, convenient to restaurant and concert venue plus dog friendly.
Stayed 1 night in Jul 2024

8/10 Good

Gary

Business traveller
Liked: Staff & service, room comfort
Hotel is fine, getting a bit dated, room was not serviced / cleaned or replenished for 4 days. Staff pleasant and helpful. Only one lift working
Stayed 4 nights in Jul 2024

4/10 Poor

Yeraidyn

Disliked: Staff & service
Stayed 9 nights in Jun 2024

8/10 Good

Clemon

Travelled with family
Liked: Cleanliness, staff & service, amenities
Didn't like the stained cushions on sofa and chair
Stayed 2 nights in Jun 2024

8/10 Good

Sheila

Liked: Cleanliness, staff & service, property conditions & facilities
This was our first visit. Staff were friendly and accommodating. We were unaware of off-site parking prior to booking. There was no local information in suite or readily available. However, we would probably visit again.
Stayed 5 nights in Jun 2024

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel makes me feel like im at home. I would definitely recommend staying here.
Stayed 1 night in Jul 2024

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

2/10 Terrible

Daniel

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
No ac upon arrival
Stayed 7 nights in Jun 2024

10/10 Excellent

David and Marie

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff. All amenities available.
Stayed 5 nights in May 2024

6/10 Okay

Christine

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
A/C was broken - room never cooled. It was too late to move rooms. I did inform desk on departure. Room 911.
Stayed 1 night in Jun 2024

8/10 Good

Bill

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Overall a nice experience. Early morning trash collection and/or deliveries are noisy and somewhat intrusive.
Stayed 3 nights in Jun 2024

10/10 Excellent

ben

Stayed 1 night in May 2024

10/10 Excellent

Kaitlyn

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
DeDe is amazing! You'll never have a bad breakfast with her on shift. All the other staff were helpful and accommodating as well. Great place to stay!
Stayed 5 nights in May 2024

8/10 Good

Tannetta

Liked: Staff & service
It was ok
Stayed 1 night in Feb 2024

8/10 Good

Janine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

6/10 Okay

Mary

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities
Room was clean. Had no washcloths. The room did not cool down even when lowered to 60 degrees. Booked it for a concert at the arena. I passed a staff member on the way to the concert and asked if it took awhile to cool down and she said yes. By the time I returned from the concert I was too tired to try to have the issue resolved. I did notify the front desk on checkoutand she apologized, but did not offer to rectify the situation in any way. For a room that cost over $250 for a night, I did not expect to have a sweaty slumber. Unfortunately I will probably not stay here again.
Stayed 1 night in May 2024