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Hotel Downstreet, Ascend Hotel Collection

3.0 star property
3-star hotel perfect for exploring North Adams

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Photo gallery for Hotel Downstreet, Ascend Hotel Collection

Indoor pool, open 6:00 AM to 10 PM, sun loungers
Exterior
Lobby
Meeting facility
Hypo-allergenic bedding, laptop workspace, blackout drapes

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Housekeeping
  • Pet-friendly
  • Gym
  • Air conditioning

Explore the area

Map
40 Main St, North Adams, MA, 01247
  • Western Gateway Heritage State Park
    ‪2 min walk‬
  • Massachusetts Museum of Contemporary Art
    ‪3 min walk‬
  • North Adams Public Library
    ‪5 min walk‬
  • Pittsfield, MA (PSF-Pittsfield Municipal)
    ‪42 min drive‬

Room options

Standard Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Mountain View (Top Floor)

Hypo-allergenic bedding, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Non Smoking, Mountain View (Top Floor)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Hypo-allergenic bedding, laptop workspace, blackout drapes

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

Hypo-allergenic bedding, laptop workspace, blackout drapes

Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Mountain View

Hypo-allergenic bedding, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Non Smoking, Mountain View

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Accessible Tub)

Hypo-allergenic bedding, laptop workspace, blackout drapes

Room, 1 King Bed, Accessible, Non Smoking (Accessible Tub)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking (Top Floor)

Hypo-allergenic bedding, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Non Smoking (Top Floor)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Hypo-allergenic bedding, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking (Accessible Tub)

Hypo-allergenic bedding, laptop workspace, blackout drapes

Room, 2 Queen Beds, Accessible, Non Smoking (Accessible Tub)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Hypo-allergenic bedding, laptop workspace, blackout drapes

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Transfer Shower)

Hypo-allergenic bedding, laptop workspace, blackout drapes

Room, 1 King Bed, Accessible, Non Smoking (Transfer Shower)

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Fairfield Inn & Suites by Marriott Williamstown

  • Pool
  • Hot tub
  • Breakfast included
  • Parking included
4.4 out of 5, Excellent, (319)
The price is CA $204
per night
CA $228 total
includes taxes & fees
23 Feb - 24 Feb
Fairfield Inn & Suites by Marriott Williamstown

About the area

North Adams

City center stay.Within a 5-minute walk of the hotel, you'll find Western Gateway Heritage State Park and Massachusetts Museum of Contemporary Art. North Adams Public Library and Studio 21 South are also within half a mile (1 km).

What's nearby

  • Western Gateway Heritage State Park - 2 min walk
  • Massachusetts Museum of Contemporary Art - 3 min walk
  • North Adams Public Library - 5 min walk
  • Natural Bridge State Park - 4 min drive
  • Williams College - 10 min drive

Getting around

  • Pittsfield Station - 30 min drive
  • Pittsfield, MA (PSF-Pittsfield Municipal) - 42 min drive

Restaurants

  • ‪McDonald's - ‬7 min walk
  • ‪Burger King - ‬4 min walk
  • ‪Domino's Pizza - ‬9 min walk
  • ‪Pedrin's Dairy Bar - ‬4 min drive
  • ‪Papa Gino's - ‬3 min walk

About this property

Hotel Downstreet, Ascend Hotel Collection

3-star hotel perfect for exploring North Adams
Hotel Downstreet, Ascend Hotel Collection offers its guests an indoor pool, a hot tub, and a 24-hour fitness center. Public spaces have free WiFi. There are 2 meeting rooms available. Hotel Downstreet, Ascend Hotel Collection also features a vending machine, express check-out, and a front-desk safe. Self parking is free. You'll have access to the indoor pool at a partner property.

This 3-star North Adams hotel is smoke free.

  • 1 building
  • 90 guestrooms or units
  • 7 levels
  • Poolside lounge chairs
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Water dispenser
Hotel Downstreet, Ascend Hotel Collection offers 90 accommodations with coffee/tea makers and hair dryers. 55-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Languages

English

Property amenities

Family friendly

  • Access to nearby indoor pool
  • Indoor pool
  • Microwave
  • Refrigerator
  • Rollaway/extra beds (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Things to do

  • 24-hour fitness center
  • Access to nearby indoor pool
  • Indoor pool
  • Hot tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Handrails in stairways
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs available on site

Room amenities

Entertainment

  • 55-inch flat-screen TV
  • Cable channels
  • Premium channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Heating (climate-controlled)
  • Hypo-allergenic bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Eco-friendly toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/tub combination
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Eco-friendly cleaning products used
  • Electrical adapters/chargers
  • Free local calls
  • Guidebooks/recommendations
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 40.00 per pet, per day
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.00 per night.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 40.00 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
Tax ID - C0010322090
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses eco-friendly cleaning products
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds. The tax ID number is C0010322090. This property accepts Visa, Mastercard, American Express, Discover, JCB International, and Carte Blanche. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. This property uses eco-friendly cleaning products. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Pool access available from 6:00 AM to 10 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Berkshires
Holiday Inn Berkshires Hotel
Holiday Inn Berkshires Hotel North Adams
Holiday Inn Berkshires North Adams
Holiday Inn North Adams
North Adams Holiday Inn

Hotel Downstreet, Ascend Hotel Collection Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 495 out of 1002 reviews
Rating 8 - Good. 366 out of 1002 reviews
Rating 6 - Okay. 99 out of 1002 reviews
Rating 4 - Poor. 29 out of 1002 reviews
Rating 2 - Terrible. 13 out of 1002 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Kelly

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
The hotel room was good but the extra bed was not. It needs a new mattress very uncomfortable
Stayed 1 night in Nov 2024

10/10 Excellent

Joy

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like this hotel. It’s central and clean. Nice staff.
Stayed 2 nights in Nov 2024

10/10 Excellent

Donald, Jamaica Plain

Liked: Cleanliness, staff & service, property conditions & facilities
Great spot in downtown North Adams steps from the wonderful MassMOCA.
Stayed 2 nights in Nov 2024

10/10 Excellent

Ryan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Tremendously friendly front desk staff. Clean, comfortable. A good value with free parking andan easy walk to Mass MoCA.
Stayed 1 night in Nov 2024

10/10 Excellent

Siddesh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Patricia

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to stay.
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Alison

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was great. If you're in the area foe other activities, this a great place to stay. However, the area around the hotel wasnt the best. It is very limited in what you can do. Didnt feel safe to be a place to walk around after dark.
Stayed 3 nights in Aug 2024

10/10 Excellent

Patricia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Huge room and bathroom. Great service
Stayed 1 night in Oct 2024

10/10 Excellent

Natalie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Location was great and the staff were excellent
Stayed 1 night in Oct 2024

8/10 Good

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Tijana

Clean, quiet hotel, close to Mass Moca. Pool is a nice feature, great artworks in the galleries and throughout hotel. Coffee in the morning was really good, will be coming back!
Stayed 2 nights in Oct 2024

10/10 Excellent

Ronald And Denise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Carlos

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel and stay. I think it’s the best choice if traveling to the Williamstown, North Adams and Adams area.
Stayed 1 night in Oct 2024

6/10 Okay

Dolores Rodriguez

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No bells and whistles. No breakfast which I knew when i booked. Ice machine for all 7 floors is in the basement. Nice place to stay for a few days if you dont expect much.
Stayed 7 nights in Oct 2024

8/10 Good

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

8/10 Good

Dave

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would recommend, clean comfortable room, good location
Stayed 2 nights in Oct 2024

10/10 Excellent

Anna

Stayed 3 nights in Oct 2024

10/10 Excellent

Stephanie

Stayed 1 night in Oct 2024

8/10 Good

Joy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Renee

Stayed 2 nights in Oct 2024

10/10 Excellent

Brendan

Liked: Cleanliness, staff & service, property conditions & facilities
Grey
Stayed 1 night in Oct 2024

10/10 Excellent

Claudia

Stayed 2 nights in Sep 2024

6/10 Okay

Tia

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Check-in was fast and easy, and the lobby is very modern and recently renovated. The rooms, however, don’t feel nearly as nice. From the photos and description we expected an updated three-star hotel. The bed was creaky, the bathroom felt in need of updating, and we heard everything happening in the hallways and neighboring rooms. I wouldn’t have minded if it was more reasonably priced. Despite feeling outdated, the room was at least clean.
Stayed 2 nights in Oct 2024

10/10 Excellent

Rhonda

Travelled with group
Liked: Cleanliness, amenities
Nice staff, clean rooms
Stayed 1 night in Oct 2024