Hotel Downstreet

3.0 star property
3-star hotel perfect for exploring North Adams

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Downstreet

Hypo-allergenic bedding, laptop workspace, blackout drapes
Indoor pool, open 6:00 AM to 10 PM, sun loungers
Front of property
Exterior
Meeting facility

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Pet-friendly
    Pet-friendly
  • Housekeeping
    Housekeeping
  • Hot tub
    Hot tub
  • Pool
    Pool
  • 24/7 front desk
    24/7 front desk
  • Gym
    Gym

Explore the area

Map
40 Main St, North Adams, MA, 01247
  • Western Gateway Heritage State Park
    2 min walk
  • Massachusetts Museum of Contemporary Art
    3 min walk
  • North Adams Public Library
    5 min walk
  • Pittsfield, MA (PSF-Pittsfield Municipal)
    42 min drive

Room options

Room, 1 King Bed

  • City view
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds

  • Sleeps 5
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible

  • Sleeps 5
  • 2 Queen Beds

Room, 1 King Bed, Accessible

  • Sleeps 3
  • 1 King Bed

Similar properties

About the area

North Adams

City center stay.Within a 5-minute walk of the hotel, you'll find Western Gateway Heritage State Park and Massachusetts Museum of Contemporary Art. North Adams Public Library and Studio 21 South are also within half a mile (1 km).

What's nearby

  • Western Gateway Heritage State Park - 2 min walk - 0.2 km
  • Massachusetts Museum of Contemporary Art - 3 min walk - 0.3 km
  • Windsor Lake Park - 3 min drive - 2.3 km
  • Williams College - 10 min drive - 8.0 km
  • Mount Greylock - 30 min drive - 15.2 km

Getting around

  • Pittsfield Station - 30 min drive
  • Pittsfield, MA (PSF-Pittsfield Municipal) - 42 min drive

Restaurants

  • ‪McDonald's - ‬7 min walk
  • ‪Burger King - ‬4 min walk
  • ‪Domino's Pizza - ‬9 min walk
  • ‪Papa Gino's - ‬3 min walk
  • ‪Bright Ideas Brewing - ‬5 min walk

About this property

Hotel Downstreet

3-star hotel perfect for exploring North Adams
Hotel Downstreet offers its guests an indoor pool, a spa tub, and a 24-hour fitness center. A computer station is on site and WiFi is free in public spaces. A 24-hour business center and 2 meeting rooms are available. Event space at this hotel measures 1690 square feet (157 square meters) and includes conference space. Hotel Downstreet also features a vending machine, express check-out, and a front-desk safe. Self parking is free. You'll have access to the indoor pool at a partner property.

This 3-star North Adams hotel is smoke free.

  • 1 building
  • 90 guestrooms or units
  • 7 levels
  • 1690 sq ft of conference space
  • 157 sq m of conference space
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference space
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Water dispenser
Hotel Downstreet offers 90 accommodations with coffee/tea makers and hair dryers. 55-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Languages

English

Property amenities

Family friendly

  • Access to nearby indoor pool
  • Indoor pool
  • Microwave
  • Refrigerator
  • Rollaway/extra beds (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Things to do

  • 24-hour fitness center
  • Access to nearby indoor pool
  • Indoor pool
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Handrails in stairways
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs available on site

Room amenities

Entertainment

  • 55-inch flat-screen TV
  • Cable channels
  • Premium channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Heating (climate-controlled)
  • Hypo-allergenic bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Eco-friendly toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/tub combination
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Eco-friendly cleaning products used
  • Electrical adapters/chargers
  • Free local calls
  • Guidebooks/recommendations
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 40.00 per pet, per day
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.00 per night.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 40.00 per pet, per day
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
Tax ID - C0010322090
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses eco-friendly cleaning products
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds. The tax ID number is C0010322090. This property accepts Visa, Mastercard, American Express, Discover, JCB International, and Carte Blanche. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. This property uses eco-friendly cleaning products. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Pool access available from 6:00 AM to 10 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Berkshires
Holiday Inn Berkshires Hotel
Holiday Inn Berkshires Hotel North Adams
Holiday Inn Berkshires North Adams
Holiday Inn North Adams
North Adams Holiday Inn

Hotel Downstreet Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 500 out of 1043 reviews" "
Rating 8 - Good. 392 out of 1043 reviews" "
Rating 6 - Okay. 105 out of 1043 reviews" "
Rating 4 - Poor. 33 out of 1043 reviews" "
Rating 2 - Terrible. 13 out of 1043 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was easy and convenient about staying here. The staff were extremely helpful and the room was very clean and spacious.
Stayed 1 night in Aug 2024

10/10 Excellent

Jon

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff.
Stayed 1 night in Aug 2024

10/10 Excellent

Roseann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay in North Adams
Good location; clean and comfortable
Stayed 1 night in Aug 2024

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This establishment was perfect in all regards. Clean and staff were super friendly. Rooms were very clean and spacious
Stayed 2 nights in Aug 2024

10/10 Excellent

Chad

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
We loved how nice the pool was. The central location was a really convenient thing being right by the MASS MOCA!
Stayed 1 night in Aug 2024

10/10 Excellent

César

Liked: Cleanliness, staff & service, property conditions & facilities
It was quiet, clean, staff was friendly and attentive Convenient, close to Williams town.
Stayed 2 nights in Jun 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Rita

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

John

Travelled with family
Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2024

8/10 Good

MA

Travelled with partner
Liked: Cleanliness, staff & service, amenities
La chambre est bien, la salle de bain ok ancien bain/douche avec rideau…Le climatiseur super bruyant…la vie mediocre sur le toit. Ok pour la localisation et deco artistique.
Stayed 1 night in Aug 2024

8/10 Good

Tara

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was great. I loved the art gallery in the lobby. One complaint is the coffee was not good.
Stayed 2 nights in Aug 2024

8/10 Good

Ilana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean, comfortable and spacious.
Stayed 1 night in Aug 2024

10/10 Excellent

Betty

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff was very helpful---we had to store bikes after a long bike trip and a flat tire (on our car) so we really appreciated the help.
Stayed 2 nights in Aug 2024

8/10 Good

Caroline

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and functional. Desk person was friendly. Room smelled a bit like smoke. Window was sealed shut.
Stayed 1 night in Jul 2024

8/10 Good

JOHN

Travelled with family, Business traveller
Liked: Cleanliness
Disliked: Amenities
They had an interesting art collection in the lobby There are no amenities on Monday & Tuesday. As in none.
Stayed 1 night in Aug 2024

10/10 Excellent

Kevin

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Accessible to sites.
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel staff was friendly and helpful. The hotel is clean and in a super convenient location. Walking distance to MassMOCA, shopping and dining. Nice pool and hot tub. Super cool art galleries in the hotel. Some of the room furniture is a bit dated but that's a minor issue. Overall would recommend and stay again.
Stayed 2 nights in Aug 2024

8/10 Good

Jarrod

Stayed 1 night in Aug 2024

10/10 Excellent

Carol

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at Hotel Downstreet In North Adams MA was delightful!! It is very convenient to MASS MOCA art Museum as well as to Williamstown. It turns out there’s a wonderful restaurant within the hotel where we were able to have an evening drink and delicious food. I highly recommend this hotel. The beds were extremely comfortable. The air conditioning worked great and the bathroom was perfect. There is an art calorie within the hotel and very interesting works of art throughout. Staff was delightful. The only thing is you don’t receive a breakfast but the coffee from a local company is delicious and available 24/7.
Stayed 3 nights in Aug 2024

10/10 Excellent

Andrew

Travelled with pets, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Xx
Stayed 1 night in Aug 2024

8/10 Good

Barbara

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fun decor and artwork; very clean and comfortable room. On site bistro was unfortunately not open on Tuesdays but we found a great restaurant within walking distance. Checking out took a little longer than we had hoped due to computer/printer issues, but staff was very friendly and did their best.
Stayed 1 night in Aug 2024

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, nice staff for the price. The rooms are a bit sterile but clean and comfortable. The bed was very comfy.
Stayed 1 night in Aug 2024

8/10 Good

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

2/10 Terrible

Daniel

Disliked: Staff & service, property conditions & facilities, room comfort
A/c loud and broken, staff unhelpful
Our stay was really bad because the room was super humid and the a/c was broken. It kept attempting to turn on and off all night and sounded like a jet engine, but didn’t actually cool the room. There were also door banging loudly and the front desk wasn’t able to offer us anything, not even late check out.
Stayed 1 night in Aug 2024