Comfort Inn Newport News/Williamsburg East

2.5 star property
Hotel near Fort Eustis in Newport News

Choose dates to view prices

your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for Comfort Inn Newport News/Williamsburg East

Premium bedding, desk, laptop workspace, blackout drapes
Exterior
Lobby
Lobby
Pool

Reviews

7.8 out of 10

Good

Popular amenities

  • Gym
    Gym
  • Breakfast included
    Breakfast included
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning
  • Free WiFi
    Free WiFi

Explore the area

Map
16890 Warwick Blvd, Newport News, VA, 23603
  • Lee Hall Mansion
    4 min drive
  • Patrick Henry Mall
    9 min drive
  • Colonial National Historical Park
    16 min drive
  • Newport News, VA (PHF-Newport News - Williamsburg Intl.)
    11 min drive

Room options

Standard Room, 1 King Bed, Non Smoking

  • 14 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds, Non Smoking

  • 14 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Accessible, Non Smoking

  • 14 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds, Accessible, Non Smoking

  • 14 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Accessible, Non Smoking

  • 14 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Newport News

North Newport News stay.Your stay at this North Newport News hotel places you within 3 miles (5 km) of Lee Hall Mansion and Newport News Park. Fort Eustis and Bounce House are also within 6 miles (10 km).

What's nearby

  • Fort Eustis - 2 min drive
  • Lee Hall Mansion - 4 min drive
  • Water Country USA - 15 min drive
  • Busch Gardens Williamsburg - 16 min drive
  • College of William and Mary - 17 min drive

Getting around

  • Williamsburg Transportation Center - 19 min drive
  • Newport News - Williamsburg Intl. Airport (PHF) - 11 min drive

Restaurants

  • ‪McDonald's - ‬4 min drive
  • ‪Wendy's - ‬3 min drive
  • ‪Fu Leen Palace - ‬3 min drive
  • ‪IHOP - ‬4 min drive
  • ‪Burger King - ‬6 min drive

About this property

Comfort Inn Newport News/Williamsburg East

Hotel near Fort Eustis in Newport News
Public spaces have free WiFi. Business amenities include a 24-hour business center and a meeting room. Free breakfast is available daily. Event space at this hotel measures 484 square feet (45 square meters) and includes conference space. A fitness center, barbecue grills, and a vending machine are also featured at the business-friendly Comfort Inn Newport News/Williamsburg East. Self parking is free.

This Newport News hotel is smoke free.

  • 1 building
  • 57 guestrooms or units
  • 4 levels
  • 484 sq ft of conference space
  • 45 sq m of conference space
  • Buffet breakfast (free)
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Front-desk safe
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • No smoking on site
Comfort Inn Newport News/Williamsburg East offers 57 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions come with premium digital channels. Refrigerators and microwaves are provided. Bathrooms include complimentary toiletries and hair dryers.

This Newport News hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Languages

English, Spanish

Property amenities

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Microwave
  • Refrigerator

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Free uncovered self parking on site
  • Free uncovered extended parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6 AM–10 AM
  • Coffee/tea in common area(s)

Things to do

  • Fitness center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Handrails in stairways
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • Digital channels
  • Flat-screen TV
  • Premium channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Laptop-friendly workspace

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 2:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

We should mention

  • Children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Holiday Inn Express Hotel Newport News
Holiday Inn Express Newport News
Newport News Holiday Inn Express
Comfort Inn Hotel Newport News
Comfort Inn Newport News
Comfort Inn Newport News/Williamsburg East Hotel
Comfort Inn News/Williamsburg East Hotel
Comfort Inn News/Williamsburg East
Holiday Inn Express Newport News Hotel
Comfort Inn Newport News/Williamsburg East Hotel
Comfort Inn Newport News/Williamsburg East Newport News
Comfort Inn Newport News/Williamsburg East Hotel Newport News

Comfort Inn Newport News/Williamsburg East Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 216 out of 588 reviews" "
Rating 8 - Good. 192 out of 588 reviews" "
Rating 6 - Okay. 84 out of 588 reviews" "
Rating 4 - Poor. 48 out of 588 reviews" "
Rating 2 - Terrible. 48 out of 588 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.6/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

4/10 Poor

Sheena

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

8/10 Good

Beatrix

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Pleasant Stay, clean and friendly service, Breakfast was OK, but was always the same food every Day, limited selection. Did not get my AARP discount when I extended my stay for an additional 3 days. I was told to contact Expedia but I had booked it thru Hotel’s.com. Disappointed with that.
Stayed 3 nights in Jun 2024

6/10 Okay

Stephanie

Disliked: Amenities, property conditions & facilities
It was okay for the price just needed to have some updates to the building. The carpets are soiled, the elevator is old, the rooms are mediocre at best.
Stayed 2 nights in Jun 2024

10/10 Excellent

Lesje

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff members were very kind. Will definitely go back
Stayed 2 nights in Jun 2024

8/10 Good

Charlene Ann

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

6/10 Okay

Sarah

Travelled with family
Liked: Staff & service
Chose location solely on the convenient location your destination
Stayed 1 night in Jun 2024

6/10 Okay

steven

Travelled with family
Liked: Cleanliness
Enjoyed the clean room, however the air conditioning compressor was loud throughout night. Breakfast was ok with exception of super dry bread for toast and powdered eggs.
Stayed 1 night in Jun 2024

10/10 Excellent

Raymond, New Freedom

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant staff, Clean and appropriate cost
Stayed 2 nights in May 2024

6/10 Okay

Michael

Travelled with family
Breakfast was inadequate and location was not where I expected.
Stayed 1 night in May 2024

10/10 Excellent

Nabil

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Nice
Very Nice
Stayed 4 nights in May 2024

10/10 Excellent

Raymond, New Freedom

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful in coordinating reservations
Stayed 1 night in Jun 2024

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

8/10 Good

Kristina

Travelled with family
Liked: Property conditions & facilities
Good stay. clean accommodations. Beds could use some updating. Mattress was too hard and pillows were not comfortable. Service was great! Staff was very helpful and accommodating! I would stay here again.
Stayed 3 nights in May 2024

6/10 Okay

Brigid

Liked: Staff & service
Disliked: Room comfort
The staff was nice & helpful & the breakfast was very good each morning, The problems were; pillows were very flat (front desk woman said better pillows were on order), I had ants on my desk top, bed, & floor for couple of days & two worm like crawling bugs on bathroom floor two separate days(I flushed both of them down the toilet)!
Stayed 9 nights in May 2024

10/10 Excellent

Carlos, Juana Diaz

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was very clean. Staff was friendly. We slept well. Highly recommended for overnight or transitional stays.
Stayed 1 night in May 2024

8/10 Good

Cody

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was near where I needed to be, and it was as expected. The room was clean. The bed was fairly comfortable. The staff was helpful and friendly.
Stayed 3 nights in May 2024

10/10 Excellent

Jernel

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a pleasant stay at the Comfort Inn Newport News/Williamsburg East. The location is convenient for visiting Williamsburg and Busch Gardens. The staff were friendly and attentive, and the beds were very comfortable. The free breakfast had a good variety of options and the rooms were clean. Overall, it's a good budget-friendly option with satisfactory service and amenities.
Stayed 2 nights in May 2024

4/10 Poor

BHAVIK, Somerset

Travelled with family and small children
Liked: Amenities
Disliked: Staff & service, property conditions & facilities
Broken lock of the room when we came back and carpets with spots
Stayed 1 night in May 2024

2/10 Terrible

Jesse

Disliked: Cleanliness, staff & service, property conditions & facilities
Management is not doing there job. I can write an essay on this hotel, but it will taking more space. But i left unsatisfied and upset with everything they offered. Top it off ac unit wasn't working correctly and the carpets are filthy. I dont recommend this place to no one. Please stay away until they improve as a business, im very disappointed with comfort inn. Honesty is the best way to describe poor service. Stay away!!!
Stayed 2 nights in May 2024

2/10 Terrible

John

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
DO NOT STAY AT THIS FACILITY!!! Outside of property looked completely unkempt, check-in area was dark, dingy and unwelcoming, check-in took an inordinate length of time, room was dingy, chipped paint, no closet to hang clothes, no USB ports, furniture was shoddy, shower was filthy, ironing board may have been used by a butcher it was so stained. There was only one night table for a King sized bed(never before had only one night table in ANY hotel). It was so deplorable that we left after having only been there for 30 minutes even knowing that we would have to eat the room charge. Never, Never, NEVER again will patronize Comfort Inn.
Stayed 2 nights in May 2024

8/10 Good

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were totally satisfied with our stay at Comfort Inn Newport News/Williamsburg East. Overall, we rated it between excellent and good. Now, on second thought, since we were pleased with everything we'll move our rating to excellent.
Stayed 1 night in May 2024

6/10 Okay

Sarah

Travelled with family
Disliked: Staff & service, property conditions & facilities
Upon arrival, no one was at the front desk for a check in for 5 to 10 minutes. That was after ringing the bill and calling the front desk where the phone just rang and no one was available. After check-in, our room was unsatisfactory, it smelled of marijuana smoke. so going back to the front desk where again I had to wait for five minutes after calling and ringing the bell for someone to assist me. This obviously could’ve been just a bad day or staffing issues. Our next day there was always someone at the front desk the breakfast was also well good. The location is very close to Fort Eustis and that was why we chose it. Not sure if I would choose to stay there again though. Hotel next-door had lots of people hanging around outside, and often smelled of marijuana as well
Stayed 2 nights in May 2024

8/10 Good

Sue

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was nice. If you wanted something other than fast food you had to drive about 5 miles. Otherwise easy on and off freeway.
Stayed 1 night in May 2024

8/10 Good

Jackie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The air conditioner in our room did not work.
Stayed 2 nights in May 2024