I was a little disappointed when I checked in, no one was in the office, CLOSED, I had to call to get someone to check me in and get my room key. Waited about 10-15 mins. To come. Walked in my room, a bug on the floor, near my bed. Air not on, fridge not on. Room was very warm, stuffy. TV not working, had to call again as the office was closed. Mailbox filled, so had to text for someone to help with this issue. Got back to me telling me the satellite was turned off, they would have to get someone to turn it on. It took about 1 1/2hrs. for this TV issue to addressed. This room was not ready for check-in after my reservation was made weeks in advance. Once everything was finally taken care of, my stay was OK. Really felt like I should have had some compensation for the inconveniences of this short stay. No one was in the office at check out either. Closed, had to put the key in a lock box so I had no chance to discuss the everything that was occuring during this stay.