Dunston Hall Hotel, Spa and Golf Resort

4.0 star property
Eco-certified Victorian hotel with 2 bars/lounges

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Dunston Hall Hotel, Spa and Golf Resort

Aerial view
Four Poster Room
2 bars/lounges, sports bar
Interior detail
2 bars/lounges, sports bar

Reviews

8.2 out of 10

Very good

Popular amenities

  • Hot tub
  • Pool
  • Spa
  • Room service
  • Gym
  • Parking available

Explore the area

Map
Ipswich Road, Stoke Holy Cross, Norwich, England, NR148PQ
  • Dunston Hall
    8 min walk
  • High Ash Farm
    4 min drive
  • University of East Anglia
    7 min drive
  • Norwich (NWI-Norwich Intl.)
    21 min drive

Room options

Classic Twin Room

  • 25 sq m
  • Sleeps 2
  • 2 Twin Beds

Classic King Room

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

Classic Double Room, Accessible

  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

Deluxe King Room

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

Superior King Room

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Family Room

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Four Poster Room

  • 28 sq m
  • Sleeps 2
  • 1 Double Bed

Superior Family Room

  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

Classic Double Room

  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

Classic Family Room

  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

Similar properties

About the area

Norwich

Near the airport.At this Norwich hotel, you'll be within half a mile (1 km) of Dunston Hall and 3 miles (5 km) of Danby Wood. High Ash Farm and Marston Marshes are also within 3 miles (5 km).

What's nearby

  • Dunston Hall - 8 min walk - 0.7 km
  • University of East Anglia - 7 min drive - 7.4 km
  • Carrow Road - 7 min drive - 8.5 km
  • Market Place - 8 min drive - 7.0 km
  • Norwich Cathedral - 9 min drive - 7.0 km

Getting around

  • Spooner Row Station - 12 min drive
  • Norwich (NWI-Norwich Intl.) - 21 min drive

Restaurants

  • ‪McDonald's - ‬5 min drive
  • ‪McDonald's - ‬5 min drive
  • ‪Zaks - ‬7 min drive
  • ‪The Beehive - ‬6 min drive
  • ‪the Oak Tree - ‬4 min drive

About this property

Dunston Hall Hotel, Spa and Golf Resort

Eco-certified Victorian hotel with 2 bars/lounges
Dunston Hall Hotel, Spa and Golf Resort offers its guests a full-service spa, a golf course, and an indoor pool. Along with a restaurant, there's a snack bar/deli on site. You can unwind with a drink at one of the 2 bars/lounges. WiFi is free in public spaces.

Event space at this hotel measures 49213 square feet (4572 square meters) and includes conference space. A health club, a spa tub, and spa services are also featured at the eco-certified Dunston Hall Hotel, Spa and Golf Resort. For a fee, parking is available.

Smoking is allowed in designated areas at this Victorian Norwich hotel.

  • 166 guestrooms or units
  • 4 levels
  • 2 bars or lounges
  • Meeting rooms
  • 49213 sq ft of conference space
  • 4572 sq m of conference space
  • Built in 1859
  • Deli
  • Poolside lounge chairs
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • Garden
  • Elevator
  • Smoking in designated areas
  • Dining venue
Dunston Hall Hotel, Spa and Golf Resort offers 166 accommodations with laptop-compatible safes and complimentary bottled water. Accommodations offer separate sitting areas. 32-inch LCD televisions come with cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Norwich hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Spa has 6 treatment rooms. Services include hot stone massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a spa tub.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 0.01 per stay; includes in/out privileges)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee weekdays 6:30 AM–10:00 AM: GBP 15.00 per person
  • 1 restaurant
  • 2 bars/lounges
  • 24-hour room service

Things to do

  • Billiards/pool table
  • Fitness center
  • Full-service spa
  • Golf course
  • Golf driving range
  • Hiking/biking trails
  • Indoor pool
  • Spa tub
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Elevator
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 32-inch LCD TV
  • Cable channels

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Heating (climate-controlled)
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/tub combination
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Free bottled water

More

  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 10
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: GBP 25 per accommodation, per night
  • Only dogs are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 15.00 per person
  • Self parking fee: GBP 0.01 per stay (in/out privileges)
  • Pet fee: GBP 25 per accommodation, per night
  • Service animals are exempt from fees
  • Late check-out fee: GBP 10 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Barclaycard, and debit cards. Cash is not accepted. 

We should mention

  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Vere Dunston Hall
Vere Dunston Hall Hotel
Vere Dunston Hall Hotel Norwich
Vere Dunston Hall Norwich
Dunston Hall Hotel Norwich
Dunston Hall Hotel
Dunston Hall Norwich
Dunston Hall
Dunston Hall De Vere Hotel Norwich
De Vere Dunston Hall Norwich
De Vere Dunston Hall Hotel
De Vere Dunston Hall
Dunston Hall
Dunston Hall Hotel, Norwich
Dunston Hall Hotel Spa Golf Resort
Dunston Hall Hotel, Spa and Golf Resort Hotel
Dunston Hall Hotel, Spa and Golf Resort Norwich
Dunston Hall Hotel, Spa and Golf Resort Hotel Norwich

Dunston Hall Hotel, Spa and Golf Resort Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 430 out of 1008 reviews" "
Rating 8 - Good. 299 out of 1008 reviews" "
Rating 6 - Okay. 167 out of 1008 reviews" "
Rating 4 - Poor. 79 out of 1008 reviews" "
Rating 2 - Terrible. 33 out of 1008 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Aman

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dunston Hall Hotel exceeded our expectations and is a beautiful location. The leisure and golf facilities are amazing and our stay was beyond blissful. Would definitely come again - only thing that let us down was that we should have stayed longer than 1 night!
Stayed 1 night in Aug 2024

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Staff & service
Terrible. Would not stay again. Rooms were dirty and dusty. Cobwebs and bugs in the room. Definitely not worth the price paid. Portable fan given for the room has years of accumulated dust. Beautiful property but rooms are completely awful.
Stayed 1 night in Aug 2024

4/10 Poor

Mark

Travelled with family
Disliked: Cleanliness
Stayed 1 night in Aug 2024

4/10 Poor

Neil

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Terrible service
The service was very much below standard. The food took a long time to come out and 4 of us ordered at the same time with 2 meals arriving half an hour before the others. No explanation was given until afterwards. Dinner was not any better, it took an hour after ordering for the food to arrive.
Stayed 1 night in Aug 2024

10/10 Excellent

Lianne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Lovely attentive staff & beautiful location. Room was comfy & clean also. Would stay again!
Stayed 3 nights in Aug 2024

4/10 Poor

payal

Disliked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

2/10 Terrible

payal

Stayed 2 nights in Aug 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Great nights stay
Stayed 1 night in Aug 2024

8/10 Good

Charles

Travelled with family
Liked: Staff & service
Review
Dunston Hall Hotel is a beautiful hotel, full of character and charm and the staff were welcoming, but our experience was marred by the condition of our room. Upon arrival, it was immediately clear that the room had not been properly cleaned. There was visible dust on and behind the furniture, crumbs on the carpet, and even stained skirting boards from spilt beverages. The bathroom was particularly appalling, with mouldy grout between tiles—a clear indication of neglect. In addition, the room lacked air conditioning and the fan provided was filthy and covered in dust, making it unusable. It’s unacceptable that we had to request the room be cleaned and the fan replaced, tasks that should have been handled long before our arrival. This level of carelessness is not what we expected from a hotel of Dunston Hall's caliber. The manager was apologetic and attended to our request, however our stay was impacted by these issues. The health centre facilities were nice we enjoyed the facilities.
Stayed 2 nights in Aug 2024

10/10 Excellent

Steven

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

jagdeep

Travelled with family, Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Good place
Stayed 1 night in Aug 2024

8/10 Good

Andrew

Stayed 1 night in Aug 2024

8/10 Good

Jingjing

Liked: Cleanliness, staff & service, property conditions & facilities
Generally pleasant stay. excellent environment
Stayed 2 nights in Aug 2024

10/10 Excellent

Meryl

Stayed 2 nights in Aug 2024

10/10 Excellent

Andrew

Stayed 2 nights in Jul 2024

4/10 Poor

Ben

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Not great stay
We were a little disappointed, the hotel was amazing and the facilities great , but our stay was not an enjoyable one. Firstly our room the air con did not work, the receptionist did get us some fans which helped a little , secondly on the morning of Saturday we had no water and with it being so hot was not ideal when off to a football tournament.
Stayed 2 nights in Aug 2024

10/10 Excellent

Simon

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay at Dunston Hall staff were friendly and polite and also accommodating would throughly recommend a stay here. Wish we'd booked for longer.
Stayed 2 nights in Aug 2024

6/10 Okay

Beverley

Business traveller
Liked: Room comfort
Disliked: Property conditions & facilities
Definitely not recommended for a business stay. Only one plug socket in the room, clean but very tired and out dated room
Stayed 1 night in Aug 2024

10/10 Excellent

Theresa

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Good find
Went with my friend on a shopping trip. This hotel was a Good find. We had a deluxe family room which had two queen beds and ir conditioning which was ideal.The breakfast was good and evening meals tasty.
Stayed 3 nights in Jul 2024

10/10 Excellent

Masum

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Trevor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Barry

Stayed 1 night in Jul 2024

6/10 Okay

Darren

Liked: Room comfort
Disliked: Property conditions & facilities
Impressive from the outside....
We stayed here for just one night, a short getaway with a spa. The buildings are impressive, however once you walk in it is clear to see all a bit worn and tired. A few smaller touches would have made the stay better such as water in the rooms. We went for breakfast quite late, and was very disappointed, none of the tables had been cleared, no glasses, no coffee, no fruit, no plates...... We travel frequently, my partner travels weekly, will not be returning to this hotel and very unlikely to try any of the others in this hotel group.
Stayed 1 night in Jul 2024

6/10 Okay

William

Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2024

8/10 Good

John A

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024