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Dunston Hall Hotel, Spa and Golf Resort

4.0 star property
Eco-certified Victorian hotel with 2 bars/lounges

Choose dates to view prices

Photo gallery for Dunston Hall Hotel, Spa and Golf Resort

Aerial view
2 bars/lounges, sports bar
Indoor pool, sun loungers
Four Poster Room
2 bars/lounges, sports bar

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot tub
  • Pool
  • Spa
  • Room service
  • Gym
  • Parking available

Explore the area

Map
Ipswich Road, Stoke Holy Cross, Norwich, England, NR148PQ
  • Dunston Hall
    ‪8 min walk‬
  • Eaton Park
    ‪7 min drive‬
  • University of East Anglia
    ‪7 min drive‬
  • Norwich (NWI-Norwich Intl.)
    ‪21 min drive‬

Room options

View all photos for Classic Twin Room

Classic Twin Room

Classic Twin Room

  • 25 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic King Room

Classic King Room

Classic King Room

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Double Room, Accessible

Classic Double Room, Accessible

Classic Double Room, Accessible

  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe King Room

Deluxe King Room

Deluxe King Room

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior King Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Superior King Room

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Family Room

Deluxe Family Room

Deluxe Family Room

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Four Poster Room

Four Poster Room

Four Poster Room

  • 28 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Family Room

Superior Family Room

Superior Family Room

  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Classic Double Room

Classic Double Room

Classic Double Room

  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Family Room

Classic Family Room

Classic Family Room

  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

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About the area

Norwich

Near the airport.At this Norwich hotel, you'll be within half a mile (1 km) of Dunston Hall and 3 miles (5 km) of High Ash Farm. Also, Marston Marshes is within 3 miles (5 km) and Megazone is within 6 miles (10 km).

What's nearby

  • Dunston Hall - 8 min walk - 0.7 km
  • University of East Anglia - 7 min drive - 7.4 km
  • Carrow Road - 7 min drive - 8.5 km
  • Market Place - 8 min drive - 7.0 km
  • Norwich Castle - 9 min drive - 9.1 km

Getting around

  • Spooner Row Station - 12 min drive
  • Norwich (NWI-Norwich Intl.) - 21 min drive

Restaurants

  • ‪McDonald's - ‬5 min drive
  • ‪McDonald's - ‬5 min drive
  • ‪Zaks - ‬7 min drive
  • ‪The Beehive - ‬6 min drive
  • ‪the Oak Tree - ‬4 min drive

About this property

Dunston Hall Hotel, Spa and Golf Resort

Eco-certified Victorian hotel with 2 bars/lounges
Dunston Hall Hotel, Spa and Golf Resort offers its guests a full-service spa, a golf course, and an indoor pool. Along with a restaurant, there's a snack bar/deli on site. You can unwind with a drink at one of the 2 bars/lounges. WiFi is free in public spaces.

Event space at this hotel measures 49213 square feet (4572 square meters) and includes conference space. A health club, a hot tub, and spa services are also featured at the eco-certified Dunston Hall Hotel, Spa and Golf Resort. For a fee, parking is available.

Smoking is allowed in designated areas at this Victorian Norwich hotel.

  • 166 guestrooms or units
  • 4 levels
  • 2 bars or lounges
  • Meeting rooms
  • 49213 sq ft of conference space
  • 4572 sq m of conference space
  • Built in 1859
  • Deli
  • Poolside lounge chairs
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • Garden
  • Elevator
  • Smoking in designated areas
  • Dining venue
Dunston Hall Hotel, Spa and Golf Resort offers 166 accommodations with laptop-compatible safes and complimentary bottled water. Accommodations offer separate sitting areas. 32-inch LCD televisions come with cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Norwich hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Spa has 6 treatment rooms. Services include hot stone massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a hot tub.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Family friendly

  • Indoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 0.01 per stay; includes in/out privileges)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee weekdays 6:30 AM–10:00 AM: GBP 15.00 per person
  • 1 restaurant
  • 2 bars/lounges
  • 24-hour room service

Things to do

  • Billiards/pool table
  • Fitness center
  • Full-service spa
  • Golf course
  • Golf driving range
  • Hiking/biking trails
  • Indoor pool
  • Hot tub
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Elevator
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 32-inch LCD TV
  • Cable channels

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Heating (climate-controlled)
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/tub combination
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Free bottled water

More

  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 10
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: GBP 25 per accommodation, per night
  • Only dogs are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 15.00 per person
  • Self parking fee: GBP 0.01 per stay (in/out privileges)
  • Pet fee: GBP 25 per accommodation, per night
  • Service animals are exempt from fees
  • Late check-out fee: GBP 10 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Barclaycard, and debit cards. Cash is not accepted. 

We should mention

  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Vere Dunston Hall
Vere Dunston Hall Hotel
Vere Dunston Hall Hotel Norwich
Vere Dunston Hall Norwich
Dunston Hall Hotel Norwich
Dunston Hall Hotel
Dunston Hall Norwich
Dunston Hall
Dunston Hall De Vere Hotel Norwich
De Vere Dunston Hall Norwich
De Vere Dunston Hall Hotel
De Vere Dunston Hall
Dunston Hall
Dunston Hall Hotel, Norwich
Dunston Hall Hotel Spa Golf Resort
Dunston Hall Hotel, Spa and Golf Resort Hotel
Dunston Hall Hotel, Spa and Golf Resort Norwich
Dunston Hall Hotel, Spa and Golf Resort Hotel Norwich

Dunston Hall Hotel, Spa and Golf Resort Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 446 out of 1012 reviews
Rating 8 - Good. 293 out of 1012 reviews
Rating 6 - Okay. 161 out of 1012 reviews
Rating 4 - Poor. 79 out of 1012 reviews
Rating 2 - Terrible. 33 out of 1012 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

michael

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Great stay, great people and awesome setting
Just a short stay, absolutely love the Old English Heritage in the statement of a building, this was well accompanied by the friendly staff and made the stay good. I will give a great thanks to Nova who served us in the Garden terrace bar. We had a good laugh.
Stayed 1 night in Dec 2024

10/10 Excellent

Gary

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

6/10 Okay

Adam

Disliked: Staff & service
Great location and relatively average rooms
The standard of cleaning was average in my opinion, particular attention needs to be made in areas that get a lot of damp e.g. shower seals, toilet seats, etc. Bed was quite firm, personally I prefer them a little softer. I'm not sure exactly why but we both woke up each morning with incredibly dry throats, I'd usually assume it was air-con but the room had radiators. The bathroom was more modern than the rest of the room, water pressure was good, noticeable rust/oxidations on fittings e.g. toilet seat though. The main room is a little dated looking, carpet has that old pattern that hides stains and the furniture while fitting with the building has clearly seen a lot of use. I also asked the hotel via the hotels.com app if they happened to have any conditioner as my wife forgot hers, and also about the pool and if we could use it, I did not however receive a response for the entire stay, I don't consider this good customer service at all. Nice chap when we arrived Tuesday afternoon, very helpful and gave good directions to our room. Overall I would not give this hotel 4*, maybe 3*+ at a push, but I just didn't think the quality of room reflected 4* value.
Stayed 2 nights in Nov 2024

10/10 Excellent

Mihaela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay , and affordable . Staff were very helpful and friendly, the place has so much to offer.
Stayed 1 night in Nov 2024

10/10 Excellent

Paul

Stayed 2 nights in Nov 2024

10/10 Excellent

Bryan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

Julia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is impressive from the outside, cosy and comfortable on the inside. The staff are warm and friendly and welcoming. the facilities are good, lovely swimming pool nice bar and restaurant. The reason I have not given 5 star is 1. Temperature a little cool in the bar. 2. Toiletries in the rooms lacking considering the quality of hotel. 3. The bed was not re made although towels and water and tea coffee etc were replaced. So maybe they got distracted and forgot the bed. Not that I can't make my own bed but it is just something you expect when staying in a hotel. Otherwise lovely hotel with friendly staff. Bar staff are equally as friendly and nothing too much trouble.
Stayed 2 nights in Nov 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
If you stay at Dunston hall they will leave you complimentary dirty underpants, socks and dried contact lenses on the bedside table! you will also receive hair in your breakfast! Compensation - £50 Voucher to come back!! They have refused to refund me fully and after a long drawn out emailing battle they have agreed to refund £50 to my bank - I’m still waiting for this to be refunded.
Stayed 1 night in Oct 2024

10/10 Excellent

Fiona

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Simon

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Room very draughty due to breeze coming through patio doors, had to keep air con (noisy) on all night to keep warm. Unfortunately food not great this time - last visit food was much better and worth coming back for. All staff very professional being friendly and happy to look after everyone and listen to any complaint
Stayed 1 night in Nov 2024

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were so helpful and pleasant. Nothing was too much trouble and they really tried to make things as easy as possible. Being at the older end we didn't enjoy the Halloween disco in the bar but it was possible to find a quieter space and they went out of their way to accommodate us. Drinks were quite expensive but the food was reasonably priced. The breakfast choice and quality was outstanding.
Stayed 2 nights in Oct 2024

10/10 Excellent

Michelle

Stayed 1 night in Oct 2024

10/10 Excellent

B

Stayed 2 nights in Oct 2024

8/10 Good

Kerry

Liked: Cleanliness, staff & service
Stayed 2 nights in Oct 2024

8/10 Good

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent rooms and swimming pool. Good range of dining options. Beautiful grounds. Our family of 4 were very comfortable.
Stayed 2 nights in Oct 2024

6/10 Okay

Louise

Stayed 1 night in Oct 2024

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Would not recommend
The hotel is old and tired. Check in very slow - staff clearly overwhelmed and unhappy. Breakfast was a shambles with nowhere enough food for the number of people present. A shame really because we paid good money for the hotel!
Stayed 1 night in Oct 2024

6/10 Okay

Eleanor

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Overall good
Overall good stay :) we checked in at 3:40pm after a long day at the dinosaur park and unfortunately our room was ready which was really disappointing when you’re travelling with 2 children under 3 years. They did however, give us some drinks vouchers to use in the bar whilst we waited, but sitting around waiting is never easy with little ones! Once we were in the room everything was good and the room was spacious for a family of 4. Breakfast was from 7am which was great for us, and there was a great selection. Only thing we all struggled with was how hot upstairs was! We were on the third floor and the heat was just unbearable as soon as you got on to the top floor. Apart from the late check in and the heating, we enjoyed our stay.
Stayed 1 night in Oct 2024

6/10 Okay

Russell

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Disappointed with room bed was hard, room was tired. Plug not attached to sink. Tv very dated couldn’t watch much. Expensive for what the room offered
Stayed 1 night in Oct 2024

10/10 Excellent

John

Stayed 2 nights in Oct 2024

4/10 Poor

Liam

Stayed 1 night in Oct 2024

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stay. Staff were very friendly and welcoming. Georgia at the spa was brilliant for my wife’s facial. Food was very good in the restaurant. We recommend a stay here in a beautiful hotel.
Stayed 1 night in Oct 2024

2/10 Terrible

Darren

Travelled with family
Disliked: Staff & service
The good - wonderful grounds and great looking building. This hotel is targeted at the golfer or the girls weekend away at the spa. The rooms are a little tired needing some investment. The restaurant- well that's a place you should avoid. Breakfast very British could have a wider selection like a omelette station or scramble eggs but that could be challenging! The main issue was on the first night I ordered a steak and a red wine sauce the waiting staff assured me was red wine and it looked tasted and smelt just like my wife's gravey!! We spoke to the red manager who then told me action on head office instructions the red was is just gravey!! The next morning talking to the exec chef in the restaurant he asked why I was creating such an issue as they had staff shortages and even supply chain issues. Not the reaction I expected. Later reading the Trip advisor reviews I found a couple of other reviews with the issues about gravy.
Stayed 2 nights in Oct 2024

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice.
Stayed 2 nights in Oct 2024

4/10 Poor

Jodie

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Very below average experience for the money spent. Noisy kids everywhere and I could have made better food at home than what we had in the canteen-esque restaurant.
Stayed 1 night in Oct 2024