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Holiday Inn Norwich City, an IHG Hotel

4.0 star property
4-star hotel near Carrow Road

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Norwich City, an IHG Hotel

Exterior
Desk, soundproofing, iron/ironing board, free cribs/infant beds
Exterior
Bar (on property)
Bar (on property)

Reviews

8.8 out of 10

Excellent

Guests liked:

Clean rooms, comfy beds, friendly staff

Popular amenities

  • Room service
    Room service
  • Gym
    Gym
  • Parking available
    Parking available
  • 24/7 front desk
    24/7 front desk
  • Bar
    Bar
  • Pet-friendly
    Pet-friendly

Explore the area

Map
Carrow Road, Norwich, England, NR1 1HU
  • Carrow Road
    1 min walk
  • Norwich Riverside Walk
    9 min walk
  • Norwich Cathedral
    19 min walk
  • Norwich (NWI-Norwich Intl.)
    18 min drive

Room options

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

  • 16 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible

Standard Room, 1 King Bed, Accessible

Standard Room, 1 King Bed, Accessible

  • 17 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Desk, soundproofing, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed

  • 17 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Desk, soundproofing, iron/ironing board, free cribs/infant beds

Premium Room, 1 King Bed

  • 17 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Desk, soundproofing, iron/ironing board, free cribs/infant beds

Standard Room

  • 16 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Premium Room

Desk, soundproofing, iron/ironing board, free cribs/infant beds

Premium Room

  • 17 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 2 Double Beds

Desk, soundproofing, iron/ironing board, free cribs/infant beds

Standard Room, 2 Double Beds

  • 17 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed, View (Pitch View)

Desk, soundproofing, iron/ironing board, free cribs/infant beds

Premium Room, 1 King Bed, View (Pitch View)

  • 17 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, View (Pitch View)

Desk, soundproofing, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, View (Pitch View)

  • 17 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, View (Pitch View)

Desk, soundproofing, iron/ironing board, free cribs/infant beds

Standard Room, 2 Double Beds, View (Pitch View)

  • 17 sq m
  • Sleeps 4
  • 2 Double Beds

Similar properties

Exterior
Holiday Inn Norwich, an IHG Hotel
Pool
Spa
Pet-friendly
Kids pool
4.2 out of 5, Very good, (746)
The price is CA $131
per night
CA $158 total
includes taxes & fees
6 Dec - 7 Dec
Holiday Inn Norwich, an IHG Hotel

About the area

Norwich

Central Norwich getaway .Your stay at this hotel will put you steps from Carrow Road and a 5-minute walk from Norfolk Broads. Also, Norwich Riverside Walk is within half a mile (1 km) and Norwich Cathedral is within 2 miles (3 km).

What's nearby

  • Carrow Road - 1 min walk - 0.0 km
  • Norwich Cathedral - 19 min walk - 1.6 km
  • Norwich Castle - 4 min drive - 2.2 km
  • Norwich Theatre Royal - 5 min drive - 3.2 km
  • University of East Anglia - 9 min drive - 6.6 km

Getting around

  • Norwich Station - 9 min walk
  • Norwich (NWI-Norwich Intl.) - 18 min drive

Restaurants

  • ‪Queen of the Iceni - ‬9 min walk
  • ‪Gunn Club Carrow Road - ‬1 min walk
  • ‪Coach & Horses - ‬10 min walk
  • ‪Nando's - ‬9 min walk
  • ‪Costa Coffee - ‬6 min walk

About this property

Holiday Inn Norwich City, an IHG Hotel

4-star hotel near Carrow Road
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A business center and a meeting room are available.

Public spaces have free WiFi. Event space at this hotel measures 129 square feet (12 square meters) and includes conference space. A fitness center, multilingual staff, and laundry facilities are also featured at the business-friendly Holiday Inn Norwich City, an IHG Hotel. For a fee, parking is available.

This 4-star Norwich hotel is smoke free.

  • 1 building
  • 150 guestrooms or units
  • 6 levels
  • 129 sq ft of conference space
  • 12 sq m of conference space
  • Deli
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • No smoking on site
  • Bar or lounge
  • Dining venue
Holiday Inn Norwich City, an IHG Hotel offers 150 air-conditioned accommodations with coffee/tea makers and hair dryers. A pillow menu is available. Flat-screen televisions come with cable channels and pay movies. Bathrooms include bathtubs or showers and complimentary toiletries.

This Norwich hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Languages

English, Hindi, Hungarian, Latvian, Polish, Romanian, Russian, Spanish, Ukrainian

Property amenities

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 6.95 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:30 AM on weekends: GBP 16.95 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Things to do

  • Fitness center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Cable channels
  • Flat-screen TV
  • Pay movies

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cribs/infant beds
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: GBP 15 per pet, per night
  • Only dogs are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 16.95 per person
  • Self parking fee: GBP 6.95 per night
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, and Eurocard. Cash is not accepted. 

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Hotel Norwich City
Holiday Inn Norwich City
Norwich City Holiday Inn
Holiday Inn Norwich City Hotel Norwich
Norwich Holiday Inn
Holiday Inn Norwich City Hotel
Norwich Holiday Inn
Holiday Inn Norwich City
Holiday Norwich City, An Ihg
Holiday Inn Norwich City an IHG Hotel
Holiday Inn Norwich City, an IHG Hotel Hotel
Holiday Inn Norwich City, an IHG Hotel Norwich
Holiday Inn Norwich City, an IHG Hotel Hotel Norwich

Holiday Inn Norwich City, an IHG Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 526 out of 1010 reviews" "
Rating 8 - Good. 374 out of 1010 reviews" "
Rating 6 - Okay. 68 out of 1010 reviews" "
Rating 4 - Poor. 25 out of 1010 reviews" "
Rating 2 - Terrible. 17 out of 1010 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Lochlan

Stayed 1 night in Aug 2024

8/10 Good

Mary

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay although we were not happy with the limited dinner options which was included in our booking.
Stayed 1 night in Aug 2024

8/10 Good

susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice staff and a good location for town and football club. Rooms a bit dated UBS sockets do not work
Stayed 1 night in Aug 2024

10/10 Excellent

Melanie

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was lovely to stay at. Would probably stay there again in the future.
Stayed 2 nights in Aug 2024

8/10 Good

Ismael F

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Good value for money
The hotel is reasonably well located. 15 minutes walk from the old city center. The staff is great always ready to help. The room was large enough but the infrastructure is a bit old. The loo had some problems with the amount of running water to clean itself mostly due to the infrastructure is rather old. It lacks charging points for digital phones and computers. However the hotel is fine and good value for money.
Stayed 2 nights in Aug 2024

10/10 Excellent

Vicky

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really up to date public areas. Requested a fridge for our room and staff were so helpful. Pillows weren’t the best, but the room and facilities amazing. I’m a coeliac but ate dinner in their restaurant the 2nd night and really good. The chef came out to speak with me personally and dinner was good, very expensive but nice
Stayed 2 nights in Aug 2024

8/10 Good

Laura

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Great stay however no charging points in room for phones / laptop. No hot water in bathroom sink but bath water was hot. Slightly dated but very clean.
Stayed 1 night in Aug 2024

2/10 Terrible

Jag

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

Hayley

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a great hotel. The food was amazing. Breakfast is well organised and lots of options, including vegetarian. Kids 12 and under ate free - which saved us so much money. The staff were friendly and spoke to our children to make them feel included. The rooms (we had 317) were lovely - only issue was the shower - still hot and functional - but more water poured out of the back of the shower head than the shower itself. But that was the only negative for the whole weekend. We will definitely be booking again!
Stayed 2 nights in Aug 2024

2/10 Terrible

Paul

Stayed 1 night in Aug 2024

8/10 Good

Sumit

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice city break
Good hotel near city center Breakfast was really good.
Stayed 3 nights in Aug 2024

6/10 Okay

Duncan

Business traveller
Liked: Staff & service, room comfort
There are much better options in Norwich
Big and corporate hotel. Fine if you are wanting to watch Norwich City FC but otherwise best avoided. Big but soulless rooms. Basic breakfast. Expensive.
Stayed 1 night in Aug 2024

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really lovely hotel. Very clean and great food. We were really surprised and delighted to discover our room overlooked the football ground.
Stayed 1 night in Jul 2024

10/10 Excellent

Sheila

Liked: Cleanliness, staff & service, property conditions & facilities
We thoroughly enjoyed our 3 night stay. The breakfast choices were very good, and the quality of the food was excellent. (It was also a very welcome change to see veggie sausages on the buffet rather than having to ask for them!). Reception, food service and housekeeping staff were all friendly, welcoming and helpful. We’re sure we’ll be back.
Stayed 3 nights in Jul 2024

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

8/10 Good

Martin

Liked: Cleanliness
Stayed 3 nights in Apr 2024

10/10 Excellent

oliver

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family stay
Nice stay for a family of four. After lots of travelling we wanted somewhere roomy and comfortable for a good night sleep. Beds were great, travel cot was fine and the room was clean. Only issue was contacting the hotel to confirm we had a cot ready for us...kept saying we cant guarantee but that seems ridiculous if asking in advance.
Stayed 1 night in Jul 2024

10/10 Excellent

Lee

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Lovely, clean and massive room. Great bed and nice and cool (It’s been like Hades on an evening in Norwich recently!!). Plenty power sockets Nice big desk to do my work at. Lovely clean bathroom. Fantastic.
Stayed 1 night in Jul 2024

10/10 Excellent

Glenn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Pradeep

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Stayed 1 night in Jul 2024

10/10 Excellent

Lorraine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Young women on reception were excellent, so cheerful and helpful. Room was spacious and clean and quiet. Given a generous late checkout. Will book Holiday Inn again. Thank you
Stayed 1 night in Jul 2024

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay for the football
Absolutely amazing stay. Me and my partner had booked for the lionesses game, and we were so pleased we got a room with a view onto the pitch, so we could watch them warm up and all of the prep for the game, as well as their training session after the game. The bed was big and comfy and the room was well stocked and clean. Very much recommended.
Stayed 1 night in Jul 2024

10/10 Excellent

Richard

Stayed 2 nights in Jun 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant stay
Lovely hotel, excellent friendly staff who were very accommodating. Room was comfortable with all amenities to be expected. View over the football pitch was interesting to see the groundskeepers working and a view across to the city. Food at breakfast and dinner was better than expected, nothing was too much trouble. parking is a little walk away but that wasn't a hardship. Small playground across the road, bus stops close by to get around and a Morrisons just round the corner for any forgotten items.
Stayed 3 nights in Jul 2024