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Hotel Callista

2.0 star property
Hotel near Mohegan Sun Casino in Norwich

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Photo gallery for Hotel Callista

Lobby
Executive Suite
Reception
Front of property
Front of property

Reviews

8.0 out of 10
Very good

Popular amenities

  • Air conditioning
  • Parking included
  • Free WiFi

Explore the area

Map
352 Main St, Norwich, CT, 06360
  • William W. Backus Hospital
    ‪4 min drive‬
  • Mohegan Sun Arena
    ‪8 min drive‬
  • Mohegan Sun Casino
    ‪9 min drive‬
  • New London, CT (GON-Groton - New London)
    ‪26 min drive‬

Room options

View all photos for Executive Double Room

Executive Double Room

Executive Double Room

  • Sleeps 4
  • 2 Double Beds

View all photos for Classic Double Room Single Use

Classic Double Room Single Use

Classic Double Room Single Use

  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Double Room

Comfort Double Room

Comfort Double Room

  • Sleeps 4
  • 2 Double Beds

View all photos for Senior Studio

Senior Studio

Senior Studio

  • Sleeps 3
  • 1 King Bed

View all photos for Family Room

Family Room

Family Room

  • Sleeps 4
  • 2 King Beds

View all photos for Club Double Room

Club Double Room

Club Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Studio

Executive Studio

Executive Studio

  • Sleeps 3
  • 1 King Bed

View all photos for Comfort Studio

Comfort Studio

Comfort Studio

  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite

Executive Suite | Living area

Executive Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Studio

Deluxe Studio

Deluxe Studio

  • Sleeps 3
  • 1 King Bed

About the area

Norwich

City center stay.Your stay at this Norwich hotel places you within a 10-minute walk of Norwich Arts Center and Spirit of Broadway Theater. Slater Memorial Museum and Grand Theater at Foxwoods are also within 2 miles (3 km).

What's nearby

  • William W. Backus Hospital - 4 min drive - 2.8 km
  • Mohegan Park and Memorial Rose Garden - 6 min drive - 3.1 km
  • Mohegan Sun Arena - 8 min drive - 8.1 km
  • Mohegan Sun Casino - 9 min drive - 8.6 km
  • Foxwoods Resort Casino - 12 min drive - 12.2 km

Getting around

  • New London Union Station - 22 min drive
  • New London, CT (GON-Groton - New London) - 26 min drive

Restaurants

  • ‪King Wah Chinese Restaurant - ‬20 min walk
  • ‪The Royal Punjabi - ‬5 min walk
  • ‪Harp & Dragon Pub - ‬8 min walk
  • ‪These Guys Brewing Company - ‬6 min walk
  • ‪La Stella Pizzeria - ‬7 min walk

About this property

Hotel Callista

Hotel near Mohegan Sun Casino in Norwich
As a guest of Hotel Callista, you'll find express check-out and an elevator. Public spaces have free WiFi. Free self parking is available.

This Norwich hotel is smoke free.

  • 24 guestrooms or units
  • Front desk (limited hours)
  • Express check-out
  • Elevator
  • No smoking on site
Hotel Callista offers 24 air-conditioned accommodations with espresso makers and complimentary bottled water. Beds feature memory foam mattresses. 55-inch Smart televisions come with premium cable channels and Netflix.

Bathrooms include bathtubs or showers and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered once per stay and irons/ironing boards can be requested. Housekeeping is provided on a limited basis.

Languages

English

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Exterior

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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Free in-room WiFi has a 3-device limit
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Elevator (40 inch wide door)
  • Handrails in stairways (42 inches high)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 55-inch smart TV with premium cable channels
  • Hulu
  • Netflix
  • Streaming services

Bedroom

  • Bedsheets provided
  • Memory foam mattress

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Espresso maker
  • Free bottled water

More

  • Air conditioning
  • Connecting rooms available
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 40
Minimum check-in age: 25

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: USD 40
Express check-out available

Special check-in instructions

Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: USD 40 (subject to availability)
  • Late check-out fee: USD 40 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Free in-room WiFi has a 3-device limit.

Hotel Callista Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 48 out of 117 reviews
Rating 8 - Good. 38 out of 117 reviews
Rating 6 - Okay. 17 out of 117 reviews
Rating 4 - Poor. 8 out of 117 reviews
Rating 2 - Terrible. 6 out of 117 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

7.0/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Diane, NEW YOK

Liked: Cleanliness, property conditions & facilities
Great property little noisy and was comfortable
Stayed 3 nights in Feb 2025

8/10 Good

Patricia

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Cold floors. Window did not lock. TP was running out but there was a replacement. Overall very nice. Definitely would return
Stayed 1 night in Dec 2024

10/10 Excellent

krista

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good stay
Stayed 1 night in Nov 2024

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities
The room was
Stayed 1 night in Nov 2024

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding
Our single night here was great fromt desk guy was very attentive and helpful with all our needs. The room was nice and clean all the toiletries were available to us and all the linen were crisp.
Stayed 1 night in Nov 2024

10/10 Excellent

Nicole

Stayed 1 night in Oct 2024

6/10 Okay

Marianne

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, clean, but NOISY!!!!!
As far as the hotel goes, it was very clean and comfortable. Perfect for just resting my head after attending a concert at the arena. I was a bit shocked to find an abandoned YMCA directly across the street, so that unsettled me a bit as a woman traveling alone (I did meet up with friends at the hotel, otherwise I wouldn’t really have felt safe leaving the hotel or walking from the parking lot at night by myself). The other issue was the hotel is ZERO sound-proofed. I heard every conversation in every room and hallway within ear shot of my room ALL NIGHT! I had a three hour ride home the next day, and really needed some sleep, but that was really impossible.
Stayed 1 night in Oct 2024

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice staff and very clean rooms. Beds were comfortable. If you are looking for a nice clean room with very welcoming staff. This is an awesome choice. You aren’t going to be walking anywhere for dinner or drinks but for just a nice clean comfortable room, this is a good choice. About a 10 minute drive to either one of the casinos
Stayed 1 night in Oct 2024

10/10 Excellent

Miriam

Stayed 1 night in Sep 2024

8/10 Good

Nicholas

Stayed 1 night in Oct 2024

6/10 Okay

John

Liked: Cleanliness
Hotel has no breakfast not even coffe even though expedia cliamed frre breakfast. Hotel is over 4 miles from the casino not .8 as described.
Stayed 1 night in Oct 2024

6/10 Okay

vincent

Liked: Cleanliness, staff & service
Clean and actually functional for a very tiny room. I did woke up with a sore back.
Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

ESAIT F, EAST ELMHURST

Liked: Cleanliness, staff & service, property conditions & facilities
Great option, if you are planning for a get away weekend or visiting the casino, You will find great restaurants in the area, around the hotel we can walk safely and there is plenty of free parking spaces.
Stayed 1 night in Sep 2024

6/10 Okay

Nicola

Travelled with family
Liked: Cleanliness
This hotel is a basic as you can get. Beautiful building but it has been cheaply renovated. It was close to Mohegan sun (10min drive) so it served a purpose for us but the furniture in the bedroom is cheap, bare bones room and due to the lack of noise absorbing extras like rugs and curtains, you can hear all the other rooms and the corridors. The front desk staff aren’t very helpful, saying Mohegan sun was a 30min drive and also couldn’t provide me with a light bulb for one of the only two lamps that didn’t work in my room. The elevator stopped working. There is a vending machine on one of the floors but no real food served and nowhere close by to get breakfast. Honestly- if it’s cheap and you just need somewhere to rest your head then it was OK. Would I recommend to friends? Not really.
Stayed 1 night in Sep 2024

4/10 Poor

Joseph, Sandy Hook

Travelled with family
Disliked: Amenities
So….. it seemed like a great find, a “family room” for 500 bucks on a Saturday near Foxwoods. What it became was a realization that there is a reason I am a Marriott Ambassador and cannot trust independently owned hotels in Connecticut. Trust me I have stayed at beautiful independently owned hotels across the globe, just not CT. Here are my notes for those looking to stay here and reserve the elusive “family room” - The family room is two 1 bed rooms connecting by a door. It’s terrible. - The hotel has hardly any sound proofing. I take it is due to the fact it was an Elks lodge prior and no one gives a crap what noises come from an elk lodge. - Check in was simple, but there was no explanation of anything. After further review, the owner, who was photographed in a press release was the one who checked us in. Well done sir, perhaps “two bottles of Poland springs water” is sufficient to get some people’s juices flowing, but I’d like a little foreplay before I get charged 550 for a night. - Rooms were fine but and this is a BIG BUT. The beds were TERRIBLE. And forgive me if I am wrong, but the idea is to sleep at a hotel and I am pretty sure that is what I was paying for. The beds were THE HARDEST beds I have ever hardly slept on. Not even joking and I have an orthopedic extra firm bed at home!!!! If you like soft beds you should buy 40 pillows at Walmart and sleep on the street! You may get wet but you will save 300 bucks of the rack rate!!!!
Stayed 1 night in Sep 2024

10/10 Excellent

Jon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is charming and eclectic. The room was clean and the bed comfortable. A microwave would be a great addition. The neighborhood is off putting but once inside we felt safe. The entire city of Norwich, at least the end we were on was more urban and ghetto than we were expecting.
Stayed 1 night in Sep 2024

8/10 Good

Maricela

Stayed 1 night in Aug 2024

10/10 Excellent

Audra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was great. Staff was kind and courteous. The room was big. It could use a couple of more chairs and another small table to sit to enjoy coffee. 😂
Stayed 1 night in Sep 2024

8/10 Good

Samantha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Pretty nice hotel. Very clean. The lobby is very nice. Room was nice too - very simple. I would’ve liked to see more artwork. Staff was friendly.
Stayed 1 night in Aug 2024

10/10 Excellent

Sheileen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kaylie's Baby Shower
First time staying here as my granddaughter's baby shower was here in the Agora Room. My room was so very perfect- from the comfort of the bed, the amenities in it and all that entails!
Stayed 2 nights in Aug 2024

10/10 Excellent

Joyce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Sascha

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Nice, but not for short people
The front desk was wonderful. The only issue I had was with the room itself. First, there was no table or chair. I had to eat downstairs. I know the room is small, but a folding table and chair could be easily added. Not comfortable if you have to stay long term. Second, laugh if you want, but I am a person of short stature (I am 5'1"). I couldn't get into the bed easily. I had to climb and pull myself up. If you have a disability, are short, or a little person, this could be very uncomfortable. The beds are super high.
Stayed 2 nights in Aug 2024

10/10 Excellent

Katelyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here since we were attending an event at Mohegan Sun. It was a quick 10 minute drive. We took a Uber to the arena and there was always a car available. The hotel was very clean and we felt safe during our stay. The staff was extremely helpful and very friendly. My only complaint would be that you can hear a lot of movement from the hallway and surrounding rooms, but it wasn’t unbearable. However, it was very quiet during the night. Overall, our stay was great and we would stay again in the future!
Stayed 1 night in Aug 2024

10/10 Excellent

frank, winter park

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was great! It was clean, quiet, cozy room, and friendly staff. If I'm in the area again, I will stay here.
Stayed 3 nights in Aug 2024