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ibis Astana

3.0 star property
3-star hotel in Almaty District

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your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for ibis Astana

Standard Twin Room, 2 Single Beds, City View | City view
Front of property
City view from property
Exterior
Exterior

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Breakfast available
    Breakfast available
  • Pet-friendly
    Pet-friendly
  • Housekeeping
    Housekeeping
  • Laundry
    Laundry
  • Parking included
    Parking included

Explore the area

Map
38 Tauelsizdik Ave, Astana, 10000
  • The US Embassy and the Consulate in Kazakhstan
    15 min walk
  • Hazret Sultan Mosque
    17 min walk
  • Palace of Peace and Reconciliation
    3 min drive
  • Astana (NQZ-Nursultan Nazarbayev Intl.)
    26 min drive

Room options

View all photos for Premium Twin Room, 2 Single Beds, View

Premium Twin Room, 2 Single Beds, View

Premium Twin Room, 2 Single Beds, View

  • 22 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Room, 1 Double Bed, View

Premium Room, 1 Double Bed, View

Premium Room, 1 Double Bed, View

  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed

Standard Room, 1 Double Bed

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room, 2 Single Beds, City View

Standard Twin Room, 2 Single Beds, City View

Standard Twin Room, 2 Single Beds, City View

  • 18.0 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

Luxury Room, Multiple Beds, City View

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

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About the area

Astana

City center stay.With a stay at this Almaty District hotel, you'll be within half a mile (1 km) of Schoolchildren's Palace and 2 miles (3 km) of The US Embassy and the Consulate in Kazakhstan. Hazret Sultan Mosque and Otan Korgaushylar Monument are also within 2 miles (3 km).

What's nearby

  • The US Embassy and the Consulate in Kazakhstan - 15 min walk
  • Hazret Sultan Mosque - 17 min walk
  • Kazakhstan Ministry of Foreign Affairs - 4 min drive
  • Singing Fountain - 4 min drive
  • Bayterek Tower - 5 min drive

Getting around

  • Astana Railway Station - 23 min drive
  • Astana (NQZ-Nursultan Nazarbayev Intl.) - 26 min drive

Restaurants

  • ‪Starbucks - ‬6 min walk
  • ‪Додо Пицца - ‬1 min walk
  • ‪Astana Skate Cafe - ‬8 min walk
  • ‪Zina Restaurant - ‬13 min walk
  • ‪Туран - ‬10 min walk

About this property

ibis Astana

3-star hotel in Almaty District
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a business center and 7 meeting rooms.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 1938 square feet (180 square meters) and includes a conference center. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the business-friendly ibis Astana. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

Smoking is allowed in designated areas at this 3-star Astana hotel.

  • 1 building
  • 249 guestrooms or units
  • 15 levels
  • 1938 sq ft of conference space
  • 180 sq m of conference space
  • Built in 2015
  • Deli
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Television in lobby
  • ATM
  • Elevator
  • Smoking in designated areas
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Dining venue
Ibis Astana offers 249 accommodations with safes and complimentary bottled water. Beds feature down comforters and premium bedding. Flat-screen televisions come with satellite channels. Bathrooms include showers, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Languages

English, French, German, Russian, Turkish

Property amenities

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10 AM: KZT 3800 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar

Things to do

  • Bicycle rentals

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • Flat-screen TV
  • Satellite channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Heating (climate-controlled)
  • Premium bedding

Bathroom

  • Eco-friendly toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Food and drink

  • Free bottled water

More

  • Bulk dispenser for toiletries
  • Desk
  • Eco-friendly cleaning products provided
  • Free local calls
  • LED light bulbs
  • Phone
  • Restaurant dining guide
  • Safe
  • Slippers
  • Soundproofing
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: KZT 3000 per pet, per day
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for KZT 5000.0 per night.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Airport shuttle transfer per adult: KZT 3500 (one-way)
  • Airport shuttle transfer per child: KZT 0 (one-way)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately KZT 3800 per person
  • Airport shuttle fee: KZT 3500 per vehicle (one-way, maximum occupancy 3)
  • Pet fee: KZT 3000 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: KZT 5000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Property Registration Number 160140012523

We should mention

  • If entering the country requires a visa, the property may be able to help you with some of the supporting documents necessary to obtain one. The property may charge for these services even if you cancel your reservation. Any arrangements are exclusively between the property and yourself. For more details, you can contact the property at the number on your booking confirmation.
  • Children 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hotel Ibis Astana
Hotel Ibis Astana Nur-Sultan
Ibis Astana Nur-Sultan
Hotel Hotel Ibis Astana Nur-Sultan
Nur-Sultan Hotel Ibis Astana Hotel
Hotel Hotel Ibis Astana
Ibis Astana
Hotel Ibis Astana Nur-Sultan
Ibis Astana Nur-Sultan
Ibis Astana
Hotel Hotel Ibis Astana Nur-Sultan
Nur-Sultan Hotel Ibis Astana Hotel
Hotel Hotel Ibis Astana
Ibis Astana (opening September 2014)
Hotel Ibis Astana Nur-Sultan
Ibis Astana Nur-Sultan
Ibis Astana
Hotel Hotel Ibis Astana Nur-Sultan
Nur-Sultan Hotel Ibis Astana Hotel
Hotel Hotel Ibis Astana
Ibis Astana (opening September 2014)

ibis Astana Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 27 out of 60 reviews" "
Rating 8 - Good. 15 out of 60 reviews" "
Rating 6 - Okay. 11 out of 60 reviews" "
Rating 4 - Poor. 4 out of 60 reviews" "
Rating 2 - Terrible. 3 out of 60 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jonathan

Stayed 4 nights in Jul 2024

10/10 Excellent

Marina, portland

Stayed 14 nights in Jun 2024

2/10 Terrible

Eduard

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

OLGA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. good location. Close to the American embassy.
Stayed 5 nights in Nov 2023

10/10 Excellent

Olga

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Pavel, Hallandale Beach

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great !!! 10 stars hotel for the money

4/10 Poor

Olessya

Stayed 2 nights in Aug 2023

6/10 Okay

Anatolii

Travelled with family
Liked: Cleanliness, staff & service
The windows have double glazing and extra layer of sun glass screen. It was really hot and stuffy in the room, AC worked pretty bad. We had to open the room door to get fresh air.
Stayed 1 night in Jul 2023

10/10 Excellent

Dmitry

Stayed 1 night in Feb 2023

6/10 Okay

Nicholas

Travelled with family
Liked: Amenities
24hr bar service excellent

8/10 Good

Berik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

10/10 Excellent

Berik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

8/10 Good

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Very friendly staff.
Stayed 4 nights in Jul 2021

6/10 Okay

Thanh, San Francisco

Business traveller
Disliked: Staff & service, amenities
The room has no shampoo and no basic amenities. The staff did not greet at reception at check-in nor when checking out.
Stayed 2 nights in Jan 2020

10/10 Excellent

luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ery happy stay great price
The ibis was a great deal and had English speaking tv Staff was great!
Stayed 1 night in Dec 2019

6/10 Okay

Olga

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff at reception is very unfriendly and slow. I arrived at the hotel early , thus left my bags till evening time for check in . When I returned to the hotel for check in had to wait for a long time and the staff didn’t even help to take my bag from the storage ... Moreover the acoustic of the room is terrible. The room walls are not sound proof at all . I could hear all conversations of the guests staying next door ...
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveller

Stayed 2 nights in Nov 2019

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Stayed 6 nights in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice modern and friendly place. A good atmosphere and room standard is good.
Stayed 1 night in Jun 2019

10/10 Excellent

Alistair

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2019

10/10 Excellent

Teboh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Good location. Bus 51 can take you to the biggest mall and most of the touristic places. Really good
Stayed 3 nights in Sep 2018

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2018

6/10 Okay

CHITRA, kazakhstan

Liked: Room comfort
Commercial Hotel for short stay purpose
It is a good hotel for short stay. Has a nice small cafe and bar. Good Location. Just wish that there was a kettle for tea and coffee in the room and a bottle of water.
Stayed 1 night in Jul 2018