The ONE Hotel Astana

4.0 star property
4-star spa hotel perfect for exploring Astana

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The ONE Hotel Astana

Suite
Interior
Bar (on property)
Lobby
Bar (on property)

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
  • Spa
  • Gym
  • Room service
  • Breakfast available
  • Parking included

Explore the area

Map
Qadyrghali Zhalayyri Street 8, Astana, 010000
  • House of Ministries
    2 min drive
  • На Крыше
    5 min walk
  • Astana Railway Station
    19 min drive
  • Astana (NQZ-Nursultan Nazarbayev Intl.)
    24 min drive

Room options

Suite

  • 65 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Presidential Suite

  • 210 sq m
  • City view
  • Sleeps 4
  • 2 King Beds

Standard Single Room

  • 25 sq m
  • City view
  • Sleeps 1
  • 1 Large Twin Bed

Standard Twin Room

  • 37 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

Standard Double Room

  • 37 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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About the area

Astana

Heart of Astana.Your stay at this Almaty District hotel places you within 2 miles (3 km) of House of Ministries and Supreme Court of the Republic of Kazakhstan. Schoolchildren's Palace and Presidential Palace are also within 2 miles (3 km).

What's nearby

  • Bayterek Tower - 4 min drive
  • Hazret Sultan Mosque - 4 min drive
  • The US Embassy and the Consulate in Kazakhstan - 4 min drive
  • Khan Shatyr - 5 min drive
  • Astana Arena - 8 min drive

Getting around

  • Astana Railway Station - 22 min drive
  • Astana (NQZ-Nursultan Nazarbayev Intl.) - 25 min drive

Restaurants

  • ‪Starbucks - ‬3 min drive
  • ‪Додо Пицца - ‬3 min drive
  • ‪Line Brew - ‬5 min walk
  • ‪Segafredo Zanetti Espresso - ‬3 min drive
  • ‪Минкофф - ‬3 min drive

About this property

The ONE Hotel Astana

4-star spa hotel perfect for exploring Astana
The ONE Hotel Astana offers its guests a full-service spa, a health club, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a business center and a meeting room. Spa services, a terrace, and tour/ticket assistance are also featured at the business-friendly The ONE Hotel Astana. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available.

This 4-star Astana hotel is smoke free.

  • 44 guestrooms or units
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Elevator
  • No smoking on site
  • Bar or lounge
  • 1 conference room
  • Dining venue
The ONE Hotel Astana offers 44 air-conditioned accommodations with free minibar items and minibars. Plasma televisions come with digital channels. Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries.

This Astana hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and safes. Housekeeping is offered daily and irons/ironing boards can be requested.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.

Languages

English, Russian

Property amenities

Family friendly

  • Laundry facilities
  • Playground
  • Refrigerator
  • Rollaway/extra beds (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • 24-hour roundtrip airport shuttle (surcharge)

Food and drink

  • Full breakfast available for a fee daily 7:00 AM–11:00 AM: KZT 5000 for adults and KZT 5000 for children
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Things to do

  • Bicycle rentals
  • Fitness center
  • Full-service spa
  • Playground
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Digital channels
  • Plasma TV

Bedroom

  • Air conditioning
  • Bed sheets
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Food and drink

  • Free minibar
  • Refrigerator

More

  • Desk
  • Iron/ironing board (on request)
  • Safe
  • Slippers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 1:30 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The ONE Hotel Astana

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for KZT 6000 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately KZT 5000 for adults and KZT 5000 for children
  • Airport shuttle fee: KZT 4000.00 per vehicle (one-way)
  • Rollaway bed fee: KZT 6000 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. Cashless payment methods are available for all transactions.

We should mention

  • If entering the country requires a visa, the property may be able to help you with some of the supporting documents necessary to obtain one. The property may charge for these services even if you cancel your reservation. Any arrangements are exclusively between the property and yourself. For more details, you can contact the property at the number on your booking confirmation.
  • One child 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

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The ONE Hotel Astana Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1 out of 2 reviews" "
Rating 8 - Good. 1 out of 2 reviews" "
Rating 6 - Okay. 0 out of 2 reviews" "
Rating 4 - Poor. 0 out of 2 reviews" "
Rating 2 - Terrible. 0 out of 2 reviews" "

10/10

Cleanliness

6.0/10

Staff & service

10/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

8/10 Good

Khaled

Liked: Cleanliness, property conditions & facilities, room comfort
Goid
Nice hotel with great condition and friendly staff. However, the room cleaning was not very good. When I asked for anything they bring it fast. But there was a day when I put a card for cleaning the room but it didnt get cleaned. Other than that everything was great.
Stayed 1 night in Apr 2022

10/10 Excellent

ALEXANDR

Stayed 2 nights in Jun 2021