2/10 Terrible
Dona
4 Jan 2025
Disliked: Staff & service, property conditions & facilities
RUN! Do NOT book this hotel if you are bringing a group OR if you care about your money! We brought 14 people to this hotel. They got virtually all of the arrangements wrong, made us spend 4 hours fixing it and offered no compensation for that. When we left we paid the bill in FULL. They charged our card anyway. We disputed it - showed them the receipt and explained everything over 10 emails. Regardless, they charged it AGAIN! We had to cancel our credit card and they are still harassing us for the money. To be fair - the staff is lovely and kind. The management is horrible and dishonest. Do NOT bring a group if you want anything to be correct - and do not stay there if you value your money!
Dona
Stayed 2 nights in Nov 2024