Heritage Inn Express Hayward

2.0 star property
Enjoy the free WiFi at this Hayward motel

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Heritage Inn Express Hayward

Room, 2 Queen Beds, Non Smoking
Exterior
Reception
Room, 1 King Bed, Non Smoking
Vending machine

Reviews

5.4 out of 10

Popular amenities

  • Pet-friendly
    Pet-friendly
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning
  • 24/7 front desk
    24/7 front desk
  • Parking included
    Parking included
  • Free WiFi
    Free WiFi

Explore the area

Map
410 W A St, Hayward, CA, 94541
  • Hayward Flight
    14 min walk
  • Southland Mall
    2 min drive
  • Hayward City Hall
    3 min drive
  • Oakland, CA (OAK-Oakland Intl.)
    14 min drive

Room options

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Hayward

Near the airport.Within 2 miles (3 km) of this Hayward motel, you'll find Hayward Flight and Kennedy Park. Hayward City Hall and Southland Mall are also within 2 miles (3 km).

What's nearby

  • Chabot College - 3 min drive - 2.9 km
  • California State University East Bay - 7 min drive - 7.5 km
  • Oakland Arena - 10 min drive - 13.4 km
  • Oakland-Alameda County Coliseum - 10 min drive - 13.1 km
  • Oakland Zoo - 16 min drive - 14.0 km

Getting around

  • Hayward Station - 13 min walk
  • Coliseum Station - 14 min drive
  • Oakland Intl. Airport (OAK) - 14 min drive

Restaurants

  • ‪McDonald's - ‬4 min walk
  • ‪McDonald's - ‬2 min drive
  • ‪Applebee's Grill + Bar - ‬2 min drive
  • ‪Metro Taquero - ‬4 min walk
  • ‪Famous Dave's - ‬2 min drive

About this property

Heritage Inn Express Hayward

Enjoy the free WiFi at this Hayward motel
Heritage Inn Express Hayward offers its guests a vending machine, multilingual staff, and an elevator. WiFi is free in public spaces. Self parking is free.
  • 60 guestrooms or units
  • 3 levels
  • 3 buildings
  • Built in 1970
  • Front desk (24 hours)
  • Staff is multilingual
  • Elevator
  • 1 conference room
Heritage Inn Express Hayward offers 60 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. 43-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

This Hayward motel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Languages

English, Filipino, Spanish

Property amenities

Family friendly

  • Microwave
  • Refrigerator

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Height restrictions apply for onsite parking

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Elevator
  • Handrails in stairways
  • Visual alarms in hallways

Room amenities

Entertainment

  • 43-inch flat-screen TV
  • Cable channels
  • Premium channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 1:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 20.00 per pet, per night (maximum USD 50.00 per stay)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 20.00 per pet, per night (maximum USD 50.00 per stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Electricity fee: USD 2 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, and debit cards. Cash is not accepted. 
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, and a smoke detector in each accommodation.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Heritage Express Hayward
Heritage Inn Express Hayward
Heritage Inn Express Hayward Motel
Heritage Inn Express Hayward Hayward
Heritage Inn Express Hayward Motel Hayward

Heritage Inn Express Hayward Reviews

Reviews

5.4
Rating 10 - Excellent. 192 out of 1005 reviews" "
Rating 8 - Good. 155 out of 1005 reviews" "
Rating 6 - Okay. 124 out of 1005 reviews" "
Rating 4 - Poor. 130 out of 1005 reviews" "
Rating 2 - Terrible. 404 out of 1005 reviews" "

5.2/10

Cleanliness

6.2/10

Staff & service

5.6/10

Amenities

5.0/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

8/10 Good

Bryan Jasper

Liked: Cleanliness, staff & service
It was on downtown Hayward close to where we need to be.
Stayed 1 night in Aug 2024

2/10 Terrible

Anna

Disliked: Cleanliness, staff & service, property conditions & facilities
The rooms are filthy, dirty and smelly. The rooms did not look anything like the photos online.
Stayed 4 nights in Aug 2024

4/10 Poor

Emi

I don’t know why they sprayed this order. It smells a strong chemical.
Stayed 2 nights in Aug 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

2/10 Terrible

Angel

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Not a family place
The pictures do not match the place. It’s very low maintenance the place is run down and looks very dangerous
Stayed 1 night in Aug 2024

2/10 Terrible

Caitlin

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

2/10 Terrible

Anna

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Faalalanu, HAYWARD

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the staff! Very friendly, and helpful to my concerns.
Stayed 6 nights in Aug 2024

10/10 Excellent

Caitlin

Liked: Cleanliness
Stayed 1 night in Aug 2024

10/10 Excellent

Sherdenia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Much to do about something
Stayed 2 nights in Aug 2024

8/10 Good

Irene

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

2/10 Terrible

Irene

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2024

8/10 Good

Willie

Travelled with family
Liked: Staff & service, room comfort
Stayed 1 night in Jul 2024

2/10 Terrible

Benjamin

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rooms are dirty. Terrible place to stay.
Stayed 1 night in Jul 2024

6/10 Okay

Brent

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Gabriel

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👍
Stayed 1 night in Jul 2024

4/10 Poor

Antonio

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The rooms were in poor condition. Smelled like smoke even though it’s a non smoking room. Amenities are all in poor conditions. To many homeless out in the parking lot. Bottom line the hotel needs a lot of work.
Stayed 1 night in Jul 2024

6/10 Okay

Karen

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Caitlin

Stayed 1 night in Jul 2024

6/10 Okay

Ruben

Liked: Cleanliness, room comfort
3.5 out of 5
Pool is not open it’s a science experiment. Lot of people awake at 1:30am no Cable TV, but it is budget friendly and has very spacious rooms. The room itself is a little outdated but the beds are comfortable and clean.
Stayed 1 night in Jul 2024

8/10 Good

Hector

Business traveller
Liked: Cleanliness, amenities
Convenient
Stayed 1 night in Jun 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness, property conditions & facilities
Run down….
The room was fairly clean but the elevator was filthy and smelled of smoke. The place was pretty run down. There is a pool that is not in use but has water in it and it looked pretty gross. This place seems to be partially used as a residential hotel.
Stayed 1 night in Jul 2024

6/10 Okay

Caitlin

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Please invest in some luggage carts and there's roaches in room 120 and there's nowhere to hang a hand towel also there's no place to put the toilet paper except just putting it on the toilet. Also please mop every room that doesn't have carpet because so far I've stayed in several rooms and I've noticed the floor has been dirty and sometimes I couldn't even tell if it had been cleaned or not. Also please invest in some new beds. You have some really nice and very comfortable beds I will say the beds in room 120 are very comfortable. However the beds like the ones in 201 and 106 have been very cheap and uncomfortable also please please make sure you use mattress protectors or like some sort of hygienic way for the mattresses because it should never be just sheet on mattress like who knows what could've transpired on the mattress and to have no protective layer between sheet and mattress is just revolting because imagine how many bodies have slept on the mattress with only a very thin sheet to protect it it's just gross and nobody wants to sleep on a mattress that feels dirty and this is a hotel like you need to have some standards you really should hire men who know what they're doing to make sure the whole place stays clean and safe and just positive energy you know so please try to be more clean and please make sure that all the cleaners really do there jobs.
Stayed 1 night in Jul 2024

2/10 Terrible

Verified traveller

Business traveller
Not a high-end hotel.
I was allowed to check in early and I was charged $20 extra. However, the room that was assigned to me was absolutely filthy. It had not yet been cleaned. However, the clerk did assign me another room. That room was cleaned. The drapes were coming off the window. The carpet was sticky. The TV didn’t work. Properly. The pool was closed and green! There was a dog in one of the rooms close by which growled and barked at me through the door as I walked past. I truly felt like I had made a big mistake. I was coming to town for a job interview. I thought this would be a good reasonable hotel but I do not recommend it. However, I have to give accolades to the clerk, he was very nice.
Stayed 1 night in Jul 2024