Holiday Inn Express Union City (San Jose), an IHG Hotel

2.5 star property
Enjoy free buffet breakfast at this Union City hotel

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Holiday Inn Express Union City (San Jose), an IHG Hotel

Exterior
Free buffet breakfast
Exterior
Restaurant
In-room safe, desk, iron/ironing board, free cribs/infant beds

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot tub
  • Pool
  • Gym
  • Housekeeping
  • Parking included
  • Laundry

Explore the area

Map
31140 Alvarado Niles Rd, Union City, CA, 94587
  • Union Landing
    ‪11 min walk‬
  • Chabot College
    ‪6 min drive‬
  • Ardenwood Historic Farm
    ‪8 min drive‬
  • Oakland, CA (OAK-Oakland Intl.)
    ‪25 min drive‬

Room options

Suite, 1 Queen Bed

  • Sleeps 4
  • 1 Queen Bed

Standard Room, 1 King Bed (Extra Floor Space)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed

8.4 out of 10
Very good
(19 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds

8.8 out of 10
Excellent
(17 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Mobility Accessible (Mobility, Accessible Tub)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Mobility Accessible (Mobility, Accessible Tub)

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Mobility Accessible, Non Smoking (Communications, Mobility)

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Union City

In Union City .A stay at this hotel places you within half a mile (1 km) of Union Landing and 3 miles (5 km) of Alameda Creek Regional Trail. Coyote Hills Regional Park and St. Rose Hospital are also within 6 miles (10 km).

What's nearby

  • Union Landing - 11 min walk
  • Ardenwood Historic Farm - 8 min drive
  • Washington Hospital - 11 min drive
  • California State University East Bay - 11 min drive
  • Tesla Motors - 13 min drive

Getting around

  • South Hayward Station - 7 min drive
  • Fremont Station - 14 min drive
  • Oakland Intl. Airport (OAK) - 25 min drive

Restaurants

  • ‪In-N-Out Burger - ‬4 min walk
  • ‪McDonald's - ‬12 min walk
  • ‪Texas Roadhouse - ‬7 min walk
  • ‪Starbucks - ‬5 min walk
  • ‪Jollibee - ‬4 min walk

About this property

Holiday Inn Express Union City (San Jose), an IHG Hotel

Enjoy free buffet breakfast at this Union City hotel
Holiday Inn Express Union City (San Jose), an IHG Hotel offers its guests an outdoor pool, a spa tub, and a fitness center. Public spaces have free WiFi. A business center and meeting rooms are available. Free breakfast is available. Event space at this hotel measures 500 square feet (46 square meters) and includes conference space. The business-friendly Holiday Inn Express Union City (San Jose), an IHG Hotel also features multilingual staff, complimentary newspapers in the lobby, and laundry facilities. Limited free parking is available on a first-come, first-served basis.

This Union City hotel is smoke free.

  • 1 building
  • 77 guestrooms or units
  • 4 levels
  • Meeting rooms
  • 500 sq ft of conference space
  • 46 sq m of conference space
  • Buffet breakfast (free)
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
Holiday Inn Express Union City (San Jose), an IHG Hotel offers 77 accommodations with safes and coffee/tea makers. Flat-screen televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations.

This Union City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Languages

English

Property amenities

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Refrigerator
  • Rollaway/extra beds (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Free buffet breakfast

Things to do

  • Fitness center
  • Outdoor pool
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Wheelchair-accessible path to elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Cable channels
  • Flat-screen TV

Bedroom

  • Air conditioning (climate-controlled)
  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Private bathroom
  • Shower/tub combination
  • Towels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from May 22 2024 to September 30 2025 (dates subject to change):
  • Business center
  • Meeting facilities
  • Spa tub
  • Swimming pool
The property will be renovating from June 26 2023 to September 30 2025 (completion date subject to change). The following areas are affected:
  • Business center
  • Elevator
  • Exterior
  • Fitness facilities
  • Front desk
  • Hallway
  • Laundry facilities
  • Select guestrooms
  • Spa tub
  • Swimming pool
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.
The following facilities are closed on Sunday, Wednesday, Thursday, Friday, and Saturday:
  • Outdoor pool
  • Spa tub
The following facilities are closed on Monday and Tuesday:
  • Outdoor pool
  • Spa tub

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Jose Hotel Union City San
Holiday Inn Express Union City San Jose
Union City San Jose
Holiday Inn Express Union City San Jose Hotel

Holiday Inn Express Union City (San Jose), an IHG Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 418 out of 863 reviews" "
Rating 8 - Good. 302 out of 863 reviews" "
Rating 6 - Okay. 84 out of 863 reviews" "
Rating 4 - Poor. 35 out of 863 reviews" "
Rating 2 - Terrible. 24 out of 863 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Mavis

Stayed 2 nights in Sep 2024

10/10 Excellent

Jason

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
So quiet during a remodeling
Bed and pillows were amazing. Slept so well. Front desk was very helpful throughout my stay.
Stayed 1 night in Oct 2024

10/10 Excellent

Jesson

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly frontdesk. Always a warm smile in the morning. Great way to start the day. Hot food breakfast is good.
Stayed 3 nights in Sep 2024

10/10 Excellent

Gary

Stayed 1 night in Sep 2024

10/10 Excellent

Hoa

Disliked: Cleanliness, staff & service, property conditions & facilities
Dirty and unsafe. My car was broking into
Stayed 4 nights in Sep 2024

10/10 Excellent

Gary

Stayed 2 nights in Sep 2024

10/10 Excellent

Daniel

Stayed 1 night in Sep 2024

2/10 Terrible

jenny

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
DO NOT STAY THERE till done with constructions
I am deeply upset with Hotels.com - this hotel is UNDER CONSTRUCTION all day/all night, 7 days a week -- you do NOT see this on Hotels.com. The staff there said it is supposed to be in BIG letters. They were incredibly kind but it was an awful stay - had hoped to enjoy the pool - literally every floor is under construction...little scary feeling and fire alarms/microwave alarms kept going off - took my daughter and did not feel comfortable. Breakfast was great and staff was lovely - that was the only redeeming factor
Stayed 1 night in Sep 2024

6/10 Okay

Sarah

Travelled with family
Disliked: Amenities, property conditions & facilities
It would have been valuable to know that this property was under construction including the pool before we booked. There were people camping in between the storage containers for construction late at night in the parking lot and my kids were bummed about not getting to swim. None of this was communicated before we booked. Very disappointing.
Stayed 1 night in Sep 2024

8/10 Good

James

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Favorite hotel in the east bay by far
Stayed 1 night in Aug 2024

6/10 Okay

Telece

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Pool was open like it had said on the booking no hot tub
Stayed 2 nights in Aug 2024

6/10 Okay

Imelda

Travelled with family
Liked: Cleanliness
Enjoyed the hot breakfast. Good location.
Stayed 1 night in Aug 2024

10/10 Excellent

Jesson

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable and relaxing. Front desk was polite and friendly.
Stayed 1 night in Aug 2024

6/10 Okay

Jesse

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 6 nights in Jul 2024

2/10 Terrible

Maruthi

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
We booked this property to enjoy our holidays with kids. We planned to use the pool and hot tub. People didn’t inform us that their pool has been shutdown for maintenance. Rooms quality is just average. Disappointed
Stayed 1 night in Aug 2024

10/10 Excellent

Lisbeth

Stayed 2 nights in Jul 2024

10/10 Excellent

Luis

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was very happy with my staying at this location. Room was clean, bed comfortable, refrigerator very handy. Breakfast buffet very good, as well. Hotel staff very friendly.
Stayed 3 nights in Jul 2024

8/10 Good

Enrique

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very disappointed by the renovations taking place!
I was really disappointed when I got to the hotel because the property is under renovation. I didn't see the renovation situation posted on Hotels.com when I made the reservation. If I would have known, I would have selected another property.
Stayed 1 night in Jul 2024

10/10 Excellent

Bradley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Sandra

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

2/10 Terrible

Leslie

Disliked: Cleanliness, staff & service, property conditions & facilities
Horrible hotel
Stayed 2 nights in Jun 2024

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities
The amenities were great
Stayed 1 night in Jun 2024

10/10 Excellent

Isabel

Stayed 2 nights in Jun 2024

10/10 Excellent

Art

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was very good.
Stayed 1 night in Jun 2024

10/10 Excellent

Daniel

Stayed 1 night in Jun 2024