6/10 Okay
Heidi H.
19 Oct 2024
Liked: Cleanliness
Fall Fun
We were traveling through New England and were looking forward to spending some time exploring the pond. We’d already been at the coast and were headed to more mountains and hiking inland over the rest of the week. We arrived and found they had put the paddleboards and kayaks away for the season. The neighbors on the cove still had lots of water toys set up. When we called, we were told that they put the Paddleboards and kayaks away October 1st. There was no mention of that in the listing and this was the reason we chose this property so we were very disappointed. We then realized that there were dryer sheets scattered all around, under couch pillows and cushions, in kitchen drawers. It anppears they were closing up for the season. We also had no hot water in the shower for a time period. The property managers send someone out late that afternoon to fix the hot water issue. I had to call the property manager back for updates instead of them reaching back out to me. We were given a small credit back on our rate. I will be cautious renting properties from this property company again. I’ll probably give them another chance somewhere else but only one.
Heidi H.
Stayed 2 nights in Oct 2024