To say that we're now safe & sound and got to see our daughter graduate from college is an amazing statement for us to make. On the night of 3rd May, we arrived at the property during a severe storm which took the power out, no lights or water available until approx. 10pm when the power returned. We understood it was a situation nobody could've helped, so appreciated the tealights as many of the rooms, including the 2nd bed. & both bathrooms, had no windows. Our two labradors were with us also so fortunately we had some bottled water with us. Around 2.30am we heard a bang and rumbling next door, looked out of the blinds in the window to see flames leaping into the sky on my left, woke my husband to move our truck out front & get the dogs out, I called 911 at 2.47am. As the rooms are on the second floor, we needed to use the wooden steps to the left which ultimately led us straight towards the fire, both the dogs noses are burnt & peeling, the heat was so incredibly intense. As the only people sleeping inside the building, the owners don't live on the premises, we feel truly thankful that I awoke when I did. Sitting in our truck in our pj's with the dogs wondering what on earth was going on, as fire truck after fire truck arrived, our hearts were pounding with adrenalin and shock as we watched the fire grow. We waited until 4.15am, spoke with the Fire Chief and then we left as the rooms were full of smoke & uninhabitable. We found a rest stop on the I-95, changed from pj's into our clothes & grabbed a coffee. We had to continue driving to Florida, tbh still in shock and thankful to be alive. At no time during or since has anyone from the Winery tried to contact us or reached out to us to see if we're ok, nobody arrived at the winery whilst it was ablaze even though we sat there for nearly 2 hours, a lovely local family who lived close by and wanted to make sure there was nobody else upstairs were the only people to check on us, and obviously the firefighters. For me, I find it absolutely unconscionable one human being to another, never to have asked, followed up or even enquire with VRBO how the guests are, did they make it ok? oh and thank you for making the one and only 911 call which stopped it spreading to other buildings. It's definitely made us think twice about ever using VRBO again, especially as it now transpires there was no insurance, plus there was a similar fire in 2018 - hence the go fund me recently set up.