City center stay.At this Oaxaca Centro inn, you'll be within a 5-minute walk of Santo Domingo Square and Church of Santo Domingo de Guzman. Oaxaca Ethnobotanical Garden and Zócalo are also within half a mile (1 km).
Church of Santo Domingo de Guzman - 4 min walk - 0.4 km
Oaxaca Cathedral - 8 min walk - 0.7 km
Zócalo - 10 min walk - 0.8 km
Auditorio Guelaguetza - 17 min walk - 1.5 km
Getting around
Oaxaca Intl. Airport - 22 min drive
Restaurants
Cafe Nuevo Mundo - 3 min walk
La Santísima Flor de Lúpulo - 2 min walk
Café Blasón - 4 min walk
Mezcalogia - 4 min walk
Club 502 - 2 min walk
About this property
Hotel Casa del Sótano
3.5-star adults-only inn near Santo Domingo Square
There's a restaurant on site. WiFi is free in public spaces. A fitness center, spa services, and a terrace are also featured at Hotel Casa del Sótano.
This 3.5-star Oaxaca inn is smoke free.
25 guestrooms or units
Breakfast available (surcharge)
Front desk (24 hours)
Express check-out
Storage area for luggage
Front-desk safe
Concierge
Terrace
Garden
Gift shop
No smoking on site
Water dispenser
Dining venue
Hotel Casa del Sótano offers 25 air-conditioned accommodations with complimentary bottled water and hair dryers. Flat-screen televisions are featured in guestrooms.
Bathrooms include showers and complimentary toiletries. This Oaxaca inn provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
Languages
English, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Free offsite parking within 689 ft from 8:00 AM to 9:00 PM; reservations required
Food and drink
English breakfast available for a fee daily 7:30 AM–1:00 PM: MXN 350 per person
1 restaurant
Things to do
Fitness center
Spa services
Accessibility
This property does not have elevators
Room amenities
Entertainment
32-inch flat-screen TV
Bedroom
Air conditioning
Bed sheets
Bathroom
Free toiletries
Hair dryer
Private bathroom
Shower
Towels
Food and drink
Free bottled water
More
Guidebooks/recommendations
Iron/ironing board (on request)
Laptop-friendly workspace
Local maps
Policies
Check-in
Check-in start time: 3 PM; Check-in end time: 11:30 PM
Contactless check-in available
Minimum check-in age: 18
Check-out
Check-out before 11:00 AM
Contactless check-out available
Express check-out available
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Access methods
Staffed front desk
Pets
Pets and service animals are not allowed at Hotel Casa del Sótano
Children and extra beds
Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
Rollaway/extra beds are not available.
Property payment types
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for English breakfast: approximately MXN 350 per person
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, Discover, Diners Club, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation.
We should mention
Reservations are needed for massage services. For reservations, contact the inn before arrival using the contact information on the booking confirmation.
This is an adults-only property and guests under 18 years old aren't allowed.
Pets and service animals are not allowed on site.
Alcohol isn't allowed at Hotel Casa del Sótano.
Property is also known as
Casa del Sótano
Casa Del Sotano Hotel
Casa Del Sotano Oaxaca
Casa del Sótano Oaxaca
Hotel Casa del Sótano
Hotel Casa del Sótano Oaxaca
Hotel Casa Sótano Oaxaca
Hotel Casa Sótano
Casa Sótano Oaxaca
Casa Sótano
Hotel Casa del Sótano Inn
Hotel Casa del Sótano Oaxaca
Hotel Casa del Sótano Inn Oaxaca
Hotel Casa del Sótano Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
The restaurant staff was so nice and friendly… food was delicious….. Letty and Ivonne were the cook and waitress and they were so polite from the first day we got there…. Would definitely recommend it… as well as the staff … the hotel was clean …
Amazing hacienda style property, Amazing staff and breakfast it's amazing only thing is that they don't have a party garage. But there's 2 parking garages a block away. Will stay again 👍👍👍
Over all it was a good stay. However it was on a busy street and also it felt less safe than other place we stayed in downtown. The girl at the front desk was friendly and helpful, however there was a guys that was at the front desk sometimes and he was cold and unfriendly like we were bothering him when we dropped and picked up the room key.
Great location. Away from all the fuzz, but very close and within walking fistance to all major attractions. The rooms need some attention, mostly the bathrooms and shower area are a bit too small and outdated. All the staff was great and extremely helpful. A bit too expensive and could het a better option for the same money
The staff helped us find cabs at fair prices, explained tourist options, and the rooms were very cozy. So far, we have tried 3 different rooms and enjoyed them all. If you are looking to walk to the Centro and other locations near it including the markets, this is a great option. We were especially thankful for the mag-lock front door to the location, security cameras, and safe rooms.
Las actividades de limpieza del Hotel inician alas 7 am y para algunos de nosotros es muy temprano.
Las ventanas son muy delgadas asi que las actividades de afuera se escuachan muy fuerte dentro del cuarto y es imposible. Durante mi estancia note que paras las 9:30 am las actividades bajan de ruido y las activivades ruidozas,
como sujerencia en la parte de la manana realizar actividades que no provoquen tanto ruido y apartir de las 9: 30
Atte.
Gerardo Viramontes
The location is great! Very close to downtown. The room was nice. Clean. The only "but", was the bathroom, a little upgrade will be nice. The 4 stars is because they don't have parking or options to go. En general, I would come back .
Hotel is conveniently located just a couple blocks from the zocalo. A bit outdated and a little sketchy inside. The electricity in the room wasn’t working correctly. The light outlets didn’t work and we couldn’t charge our devices. We had to flip four different light switches to get the light on, they had to be flipped on in a certain pattern. As soon as one light turned on the other turned off. The doors are very flimsy and the lock is a simple latch. Any key can open the door knob, and if the key latch is not closed anyone with any key can open your door. The latch can also easily be flipped from the outside through the gap in between the two doors that make up the front door. Another hotel guest almost opened the door while my girlfriend and I were changing, had it not been for the latch they would have walked in on us. I wasn’t too comfortable staying there but due to the Gelaguetza going on, it was hard to get a place anywhere else due to everything being sold out. The door to the balcony was unlocked when we arrived and so was the window in the shower. I locked them, but after getting housekeeping service, while we were out in town, they were unlocked again. Luckily we checked before going to sleep. The locks are simple latches. It’s a good location close to everything near the zocalo but not a comfortable stay.
We were dissatisfied with the beds comfort, water pressure and the jacuzzi was not working properly. The food at the hotel deli was not good and overpriced. They tried to charge us for what they alleged we stained a hand towel with make up. When it was clearly some rust or other stain. The only advantage was the location is walking distance and conveniently located to main attractions, shops and restaurant. But do not recommend staying.