8/10 Good
Esther
Travelled with partner
27 Nov 2024
Liked: Cleanliness, staff & service
Disliked: Amenities
This suite looks exactly like the photos, but without a window (except a tiny one in the bathroom for air flow).
It is clean and tidy, super convenient as a location (max 10 minutes walk to the public square).
Another thing that might concern safety is there's a door and a gate (not really shown in the photos) for each room, the room door is not lockable, only the gate is. But you can easily put a hand through the gate to open the door, so if you are concerned with privacy and safety, this is not recommended. There's another main gate at the property, which is open during the day and close at night.
The room is not sound-proof, you can easily hear staff cleaning at 11pm with the lights on if you stay on the ground floor, or people talking in the area just outside your room. The window blind does not offer complete privacy to my liking as you can see gaps from certain angle from the outside, which is the common area.
I would not call them a hotel, as the amenities are limited and the communal area is just a space with free water and some cups and chairs.
All in all, the staff are kind and nice, they offer recommendations and can arrange tours for you. However, they don't speak english as mentioned on the page description.
The water pressure is weak in the shower, like the others said but it is common in Mexico.