This was an unpleasant stay for three reasons. Firstly, this is NOT a three-star hotel, maybe a two-star one. It is very worn out, so no amount of cleaning can make it look appealing. Nothing works well: not much hot water and no heating. Secondly, we were put in a basement room with a "view" of the cleaning storage closet and next to the kitchen. At other hotels, such rooms are given at half price with a notification of the conditions, not as full-priced ones. When we asked to change the room the next day, they initially said yes, and then calls were made to some higher-up management who said no, so we insisted, and we got a new room after some calss. This is NOT the fault of the staff but of whoever the management who picks up the phone is. Thirdly, the hotel is next to a bar that has loud music till 4-5am in the morning. The only nice thing about the hotel is closeness to the city center.