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Hotel Casa del Sótano

3.5 star property
3.5-star adults-only inn near Santo Domingo Square

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Photo gallery for Hotel Casa del Sótano

Rooftop terrace
Panoramic Studio Suite, 1 Bedroom, Terrace, City View
Panoramic Studio Suite, 1 Bedroom, Terrace, City View
Design Studio Suite, 1 Bedroom, Terrace, City View
Panoramic Studio Suite, 1 Bedroom, Terrace, City View

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Gym
  • Housekeeping

Explore the area

Map
Tinoco y Palacios 414, Col. Centro, Oaxaca, OAX, 68000
  • Santo Domingo Square
    ‪4 min walk‬
  • Church of Santo Domingo de Guzmán
    ‪7 min walk‬
  • Auditorio Guelaguetza
    ‪17 min walk‬
  • Oaxaca Intl. (OAX)
    ‪22 min drive‬

Room options

View all photos for Panoramic Studio Suite, 1 Bedroom, Terrace, City View

Panoramic Studio Suite, 1 Bedroom, Terrace, City View

Panoramic Studio Suite, 1 Bedroom, Terrace, City View

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Apartment, 1 King Bed, Kitchenette, Mountain View

Junior Apartment, 1 King Bed, Kitchenette, Mountain View

Junior Apartment, 1 King Bed, Kitchenette, Mountain View

  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Double Room

Family Double Room

Family Double Room

  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Room

Traditional Room

Traditional Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Studio

Comfort Studio

Comfort Studio

  • Sleeps 2
  • 1 King Bed

View all photos for Design Studio Suite, 1 Bedroom, Terrace, City View

Design Studio Suite, 1 Bedroom, Terrace, City View

Design Studio Suite, 1 Bedroom, Terrace, City View

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Comfort Double Room, 1 King Bed

Comfort Double Room, 1 King Bed

Comfort Double Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

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About the area

Oaxaca

City center stay.Within a 10-minute walk of this Oaxaca Centro inn, you'll find Santo Domingo Square and Oaxaca Ethnobotanical Garden. Church of Santo Domingo de Guzmán and Oaxaca Cathedral are also within half a mile (1 km).
View more Inns in OaxacaOpens in a new window

What's nearby

  • Santo Domingo Square - 4 min walk - 0.4 km
  • Oaxaca Ethnobotanical Garden - 6 min walk - 0.5 km
  • Church of Santo Domingo de Guzmán - 7 min walk - 0.6 km
  • Oaxaca Cathedral - 8 min walk - 0.7 km
  • Auditorio Guelaguetza - 17 min walk - 1.5 km

Getting around

  • Oaxaca Intl. Airport - 22 min drive

Restaurants

  • ‪Cafe Nuevo Mundo - ‬3 min walk
  • ‪La Santísima Flor de Lúpulo - ‬2 min walk
  • ‪Café Blasón - ‬4 min walk
  • ‪Mezcalogia - ‬4 min walk
  • ‪Club 502 - ‬2 min walk

About this property

Hotel Casa del Sótano

3.5-star adults-only inn near Santo Domingo Square
There's a restaurant on site. WiFi is free in public spaces. A fitness center, spa services, and a terrace are also featured at Hotel Casa del Sótano.

This 3.5-star Oaxaca inn is smoke free.

  • 25 guestrooms or units
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Terrace
  • Garden
  • Gift shop
  • No smoking on site
  • Water dispenser
  • Dining venue
Hotel Casa del Sótano offers 25 air-conditioned accommodations with complimentary bottled water and hair dryers. Flat-screen televisions are featured in guestrooms.

Bathrooms include showers and complimentary toiletries. This Oaxaca inn provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking from 8:00 AM to 9:00 PM; reservations required

Food and drink

  • Daily English breakfast available 7:30 AM to 1:00 PM for a fee: MXN 350 per person
  • A restaurant

Things to do

  • Gym

Accessibility

  • No elevator

Room amenities

Entertainment

  • 32-inch flat-screen TV

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Iron/ironing board on request
  • Laptop workspace

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:30 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Casa del Sótano

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately MXN 350 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector and a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, Discover, Diners Club, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation.

We should mention

  • Reservations are needed for massage services. For reservations, contact the inn before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Pets and service animals are not allowed on site.
  • Alcohol isn't allowed at Hotel Casa del Sótano.

Property is also known as

Casa del Sótano
Casa Del Sotano Hotel
Casa Del Sotano Oaxaca
Casa del Sótano Oaxaca
Hotel Casa del Sótano
Hotel Casa del Sótano Oaxaca
Hotel Casa Sótano Oaxaca
Hotel Casa Sótano
Casa Sótano Oaxaca
Casa Sótano
Hotel Casa del Sótano Inn
Hotel Casa del Sótano Oaxaca
Hotel Casa del Sótano Inn Oaxaca

Hotel Casa del Sótano Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 649 out of 1031 reviews
Rating 8 - Good. 249 out of 1031 reviews
Rating 6 - Okay. 89 out of 1031 reviews
Rating 4 - Poor. 34 out of 1031 reviews
Rating 2 - Terrible. 10 out of 1031 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Ernesto

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great facility, nice service

10/10 Excellent

Therese

Stayed 2 nights in Dec 2024

6/10 Okay

Jose

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Bad front desk service
I had i bad experience with the front desk ,when we were checking out, the front desk girl sad we couldn't leave until she went and check out our room she came back aftwr 30 minutes ,that she left us waiting in the lobby (which made is loose our bus)she came back with a face wash towel and told me she had found a tear very small tear in the towel which she wanted to charge us for it ,we never even ised that towel because we bring our own seco d the towels were so old thta i wouldn't even use i told her that we didn't even used the towel that we used our own ,she finally let use go after an hour but it did made us loose our bus
Stayed 1 night in Dec 2024

10/10 Excellent

Lora

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice location slightly away from the fast paced center but easy walking distance from everything. Nice, small restaurant with the perfect setting for morning coffee and breakfast.
Stayed 7 nights in Dec 2024

4/10 Poor

steven

Business traveller, Travelled with partner
Liked: Cleanliness
I asked for two double beds and it was late when we got there ended up with the queen size bed
Stayed 1 night in Dec 2024

10/10 Excellent

Edward Issa Nicola

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

6/10 Okay

Pedro

Stayed 3 nights in Nov 2024

10/10 Excellent

Peter G

Stayed 5 nights in Nov 2024

10/10 Excellent

Deborah, Windsor

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful oasis in a busy part of town
Stayed 1 night in Nov 2024

4/10 Poor

Lorena

Stayed 6 nights in Oct 2024

10/10 Excellent

anita

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was very nice clean friendly staff & very safe! The only thing is that the restroom is very small & tight space. Not sure if they all are the same I was in a room #19.
Stayed 5 nights in Nov 2024

10/10 Excellent

alejandro

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Price and location
Stayed 2 nights in Nov 2024

10/10 Excellent

Edward

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy going staff and great location. A couple of blocks from St. Domingo temple which is a center location for events
Stayed 6 nights in Nov 2024

10/10 Excellent

James, Wilmington

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel.
Stayed 1 night in Nov 2024

6/10 Okay

Clara

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Oaxacan adventure
The hotel is dirty, especially the bathroom (shower & sink areas) & the room has an unpleasant odor. The staff was nice. The location is great, just a few blocks from the centro. I would not stay here again
Stayed 4 nights in Nov 2024

10/10 Excellent

J Jesus

Stayed 2 nights in Nov 2024

10/10 Excellent

Leslie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We loved it!
Stayed 4 nights in Nov 2024

10/10 Excellent

XIOMARA

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay, close to everything to walk , great staffing
Stayed 4 nights in Nov 2024

10/10 Excellent

Orlando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

8/10 Good

Esteban

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice and quiet place to stay.
Stayed 3 nights in Nov 2024

6/10 Okay

Lorena, Long Beach

Disliked: Staff & service
Stayed 4 nights in Oct 2024

10/10 Excellent

colette

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the ladies who work in the restaurant.
Stayed 7 nights in Oct 2024

8/10 Good

Adry

Travelled with family
Liked: Cleanliness, staff & service, amenities
Se escuchaba mucho ruido alrededor
Stayed 1 night in Nov 2024

8/10 Good

Rocío

Travelled with group
Liked: Amenities
La cocina deliciosa, muy amables todo el personal.
Stayed 6 nights in Oct 2024

8/10 Good

Edna

Stayed 1 night in Oct 2024