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Moon Palace Jamaica – All Inclusive

5.0 star property
5-star beachfront property near Jamaica Beaches

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Photo gallery for Moon Palace Jamaica – All Inclusive

4 outdoor pools, sun loungers
Superior Governor Suite Ocean View - King Size Bed
Breakfast, lunch, dinner served; international cuisine, pool views
On the beach, white sand, sun loungers, beach umbrellas
Aerial view

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Room service

Explore the area

Map
Main Street, Ocho Rios, Saint Ann
  • Turtle Beach
    ‪6 min walk‬
  • Ocho Rios Fort
    ‪4 min drive‬
  • Dunn's River Falls
    ‪7 min drive‬
  • Ocho Rios (OCJ-Ian Fleming Intl.)
    ‪23 min drive‬

Room options

View all photos for Superior Governor Suite Ocean View - King Size Bed

Superior Governor Suite Ocean View - King Size Bed

Superior Governor Suite Ocean View - King Size Bed

  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Two Bedroom Presidential Suite Ocean View - Kids & Teens Free

Superior Two Bedroom Presidential Suite Ocean View - Kids & Teens Free | Living area

Superior Two Bedroom Presidential Suite Ocean View - Kids & Teens Free

  • 161 sq m
  • Ocean view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Superior Family Partial Ocean View - Kids & Teens Free

Superior Family Partial Ocean View - Kids & Teens Free

Superior Family Partial Ocean View - Kids & Teens Free

  • 60 sq m
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Superior Walk Out Suite Ocean View - Kids & Teens Free

Superior Walk Out Suite Ocean View - Kids & Teens Free

Superior Walk Out Suite Ocean View - Kids & Teens Free

  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Superior Honeymoon Suite Ocean View - King Size Bed

Superior Honeymoon Suite Ocean View - King Size Bed

Superior Honeymoon Suite Ocean View - King Size Bed

  • 30 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Deluxe Ocean View with Balcony - Kids & Teens Free

Premium bedding, free minibar, in-room safe, individually furnished

Superior Deluxe Ocean View with Balcony - Kids & Teens Free

  • 30 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Deluxe Resort View with Balcony - Kids & Teens Free

Premium bedding, free minibar, in-room safe, individually furnished

Deluxe Resort View with Balcony - Kids & Teens Free

  • 30 sq m
  • Resort view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Deluxe Resort View

Premium bedding, free minibar, in-room safe, individually furnished

Deluxe Resort View

  • 28 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Superior Junior Suite Ocean View - Kids & Teens Free

Superior Junior Suite Ocean View - Kids & Teens Free

Superior Junior Suite Ocean View - Kids & Teens Free

  • 47 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Deluxe Ocean View

Premium bedding, free minibar, in-room safe, individually furnished

Deluxe Ocean View

  • 28 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

About the area

Ocho Rios

On the beach.Within a 10-minute walk of the property, you'll find Jamaica Beaches and Ocho Rios Craft Market. Ocho Rios Clock Tower and Turtle River Park are also within half a mile (1 km).

Getting around

  • Sir Donald Sangster Intl. Airport (MBJ) - 101 min drive

Restaurants

  • ‪Boulangerie - ‬4 min walk
  • ‪Miss T's Kitchen - ‬6 min walk
  • ‪Cafe Express - ‬10 min walk
  • ‪Mother`s - ‬4 min walk
  • ‪Passage To India - ‬11 min walk

About this property

Moon Palace Jamaica – All Inclusive

5-star beachfront property near Jamaica Beaches
Moon Palace Jamaica – All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. At Moon Palace Jamaica – All Inclusive you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include 2 swim-up bars, a beach bar, and a bar/lounge. A computer station is on site and WiFi is free in public spaces. This all-inclusive property also offers a complimentary children's club, a children's pool, and a sauna. Free self parking and valet parking are available.

This 5-star Ocho Rios property is smoke free.

  • 705 guestrooms or units
  • 11 levels
  • 3 buildings
  • 2 swim-up bars
  • Nightclub
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Game room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Beauty salon
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Bar on the beach
  • Coffee shop
  • Bar by the pool
  • Dining venue
Moon Palace Jamaica – All Inclusive offers 705 air-conditioned accommodations with iPod docking stations and free minibar items. Each accommodation is individually furnished. Beds feature premium bedding. Smart televisions are featured in guestrooms. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and laptop-compatible safes. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

AWE Spa has couples treatment room(s). Services include facials, body wraps, body scrubs, and body treatments. The spa is open daily.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Similar properties

6 bars/lounges, 2 swim-up bars, 2 poolside bars

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  • Pool
  • Hot tub
  • Breakfast included
4.1 out of 5, Very good, 2,989 reviews
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Property amenities

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Playground
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 2 swim-up bars
  • A bar/lounge
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • 4 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Games
  • Gym
  • Nightclub
  • Playground
  • Sauna
  • Shopping
  • Table tennis

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Handrails in stairways
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 40-inch smart TV
  • iPod dock

Bedroom

  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Desk
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Guests must show proof of child age at check-in. In the event the child's age differs from that in the booking reservation, the hotel may charge the difference in rate.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Moon Palace Jamaica – All Inclusive

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: JMD 10000 per person (roundtrip)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a smoke detector, a security system, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, debit cards, and cash.
    For guests' safety, the property includes a carbon monoxide detector, a smoke detector, a security system, and window guards in each accommodation.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

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Moon Palace Jamaica – All Inclusive Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 810 out of 1568 reviews
Rating 8 - Good. 335 out of 1568 reviews
Rating 6 - Okay. 209 out of 1568 reviews
Rating 4 - Poor. 97 out of 1568 reviews
Rating 2 - Terrible. 117 out of 1568 reviews

9.0/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

jerome

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Elevator were slow, always long lines

10/10 Excellent

William, Encino

Good hotel. Food and lodging were great. Service as well.
Stayed 5 nights in Dec 2024

8/10 Good

Ron

Travelled with family
Liked: Cleanliness, staff & service, amenities
Enjoyed the staff, entertainment, & food. Buildings & pools could use a little upkeep. Florider was not operational which my children were looking forward to.
Stayed 6 nights in Jan 2025

8/10 Good

Stacey ann

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Jamaican corner serving oxtail and rice and beans was great. Disliked the resort credit that attracts taxes. Very off putting.
Stayed 7 nights in Dec 2024

8/10 Good

Marcia Yvette

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was nice. The people that work in the property were wonderful! The spa was amazing. I actually went twice within the week. It was amazing.
Stayed 4 nights in Dec 2024

10/10 Excellent

Girish, Iselin

Stayed 5 nights in Dec 2024

6/10 Okay

Byung Lae

Liked: Cleanliness
I cannot eat dinner at momo.because people singing so loudly. Food late over 1 hour
Stayed 3 nights in Dec 2024

6/10 Okay

Percy

Liked: Staff & service
Stayed 4 nights in Dec 2024

8/10 Good

Juliet

Stayed 1 night in Dec 2024

10/10 Excellent

Dwayne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and the bed extremely comfortable. Housekeeping was there every day. The activities throughout day was entertaining and enjoyable. The food was AWESOME both domestic and international. Definitely will go back and recommend.
Stayed 5 nights in Dec 2024

8/10 Good

Kimberly

Stayed 2 nights in Dec 2024

10/10 Excellent

kennesha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
this property was absolutely gorgeous, great entertainment. The food was excellent, and the staff were so pleasant and professional.
Stayed 2 nights in Dec 2024

10/10 Excellent

Shonia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and I loved it! Many food options. Don’t walk, run to grab any available deals. Also took advantage of an offer applicable for next year to a different location so definitely visiting again!
Stayed 2 nights in Dec 2024

10/10 Excellent

Patrice

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent!
Stayed 3 nights in Dec 2024

10/10 Excellent

Faith

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We’re upscale and the front desk made us feel welcomed. The room was beautiful and the beach area did not have a lot of rocks which is a plus. 10/10!
Stayed 1 night in Sep 2024

10/10 Excellent

Dahlia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Water surfing was the most exciting part of the trip. Overall stay was excellent.
Stayed 2 nights in Dec 2024

8/10 Good

Gabrielle

Liked: Cleanliness, staff & service, property conditions & facilities
Smells great. Staff were wonderful in buffet Too much sales pitch
Stayed 3 nights in Dec 2024

10/10 Excellent

Demetrius

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love the resort and the way the staff treated us
Stayed 3 nights in Dec 2024

10/10 Excellent

Premraj

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Dec 2024

4/10 Poor

Javier

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Make sure you get what you paid for
I certainly booked a room with two beds, and was given a single bed, tried calling front desk for over an hour, finally worked the energy to go back downstairs and the line was at least 20 deep.
Stayed 1 night in Dec 2024

10/10 Excellent

Sophia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing!!
It was amazing
Stayed 3 nights in Sep 2024

10/10 Excellent

odette

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was everything and more
Stayed 4 nights in Dec 2024

6/10 Okay

xiaokou

Stayed 2 nights in Oct 2024

10/10 Excellent

Disnerys

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing amazing amazing !! Oj was the best bartender he & his team in the lobby went above & beyond the Pool bar team as well !! The jerk hut was great as well.. i loved staying here
Stayed 4 nights in Oct 2024

8/10 Good

Brenda

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Beautiful
Stayed 6 nights in Dec 2024