The staff were friendly from the get go. My room was very small but clean and comfortable. I really enjoyed the Okinawan style breakfast (rice sandwiches, miso soup, baked goods) and the machine makes a fresh ground/brewed espresso that was surprisingly decent. A negative is that your key card is required for power in the room, so you can’t leave electronic devices to charge while you are out. As well, there is coun laundry, but no iron in the room, and in my room no shelves for that matter. Overall a great experience, especially for the price. As well, many great restaurants and a Family Mart grocery store only steps away and a 5 minute walk to the monorail.