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Hotel Mahaina Wellness Resort Okinawa

4.0 star property
4-star hotel near Okinawa Hanasaki Marche

Choose dates to view prices

Photo gallery for Hotel Mahaina Wellness Resort Okinawa

Indoor pool, seasonal outdoor pool, sun loungers
Indoor pool, seasonal outdoor pool, sun loungers
Exterior
In-room safe, desk, blackout drapes, iron/ironing board
2 restaurants, breakfast, dinner served; international cuisine

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • 24/7 front desk
  • Breakfast available
  • Pool
  • Laundry
  • Parking included

Explore the area

Map
1456, Yamakawa, Motobu, Okinawa-ken, 905-0205
  • Okinawa Hanasaki Marche
    ‪2 min walk‬
  • Okinawa Churaumi Aquarium
    ‪2 min drive‬
  • Emerald Beach
    ‪5 min drive‬

Room options

View all photos for Maisonette Suite for 2 people

In-room safe, desk, blackout drapes, iron/ironing board

Maisonette Suite for 2 people

  • 55 sq m
  • Sea view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Maisonette Suite for 4 people

In-room safe, desk, blackout drapes, iron/ironing board

Maisonette Suite for 4 people

  • 55 sq m
  • Sea view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Maisonette Suite for 3 people

Fridge

Maisonette Suite for 3 people

  • 55 sq m
  • Sea view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Maisonette 2 bed rooms for 2 people

In-room safe, desk, blackout drapes, iron/ironing board

Maisonette 2 bed rooms for 2 people

  • 55 sq m
  • Sea view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Maisonette 2 bed rooms for 4 people

In-room safe, desk, blackout drapes, iron/ironing board

Maisonette 2 bed rooms for 4 people

  • 55 sq m
  • Sea view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Maisonette 2 bed rooms for 3 people

In-room safe, desk, blackout drapes, iron/ironing board

Maisonette 2 bed rooms for 3 people

  • 55 sq m
  • Sea view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Ocean Twin Room for 3 people

In-room safe, desk, blackout drapes, iron/ironing board

Ocean Twin Room for 3 people

  • 44 sq m
  • Ocean view
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Bed

View all photos for Ocean Twin Room for 2 people

In-room safe, desk, blackout drapes, iron/ironing board

Ocean Twin Room for 2 people

  • 44 sq m
  • Sea view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Ocean Family Room for 3 people

In-room safe, desk, blackout drapes, iron/ironing board

Ocean Family Room for 3 people

  • 46 sq m
  • Sea view
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Futon

View all photos for Ocean Family Room for 2 people

In-room safe, desk, blackout drapes, iron/ironing board

Ocean Family Room for 2 people

  • 46 sq m
  • Ocean view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Ocean Family Room for 5 people

In-room safe, desk, blackout drapes, iron/ironing board

Ocean Family Room for 5 people

  • 46 sq m
  • Sea view
  • Sleeps 5
  • 2 Twin Beds

View all photos for Ocean Family Room for 4 people

In-room safe, desk, blackout drapes, iron/ironing board

Ocean Family Room for 4 people

  • 46 sq m
  • Sea view
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Futons

View all photos for Ocean 2 bed rooms for 3 people

In-room safe, desk, blackout drapes, iron/ironing board

Ocean 2 bed rooms for 3 people

  • 62 sq m
  • Sea view
  • Sleeps 3
  • 3 Large Twin Beds

View all photos for Ocean 2 bed rooms for 2 people

In-room safe, desk, blackout drapes, iron/ironing board

Ocean 2 bed rooms for 2 people

  • 62 sq m
  • Ocean view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Ocean 2 bed rooms for 5 people

In-room safe, desk, blackout drapes, iron/ironing board

Ocean 2 bed rooms for 5 people

  • 62 sq m
  • Sea view
  • Sleeps 5
  • 4 Large Twin Beds and 1 Twin Futon

View all photos for Ocean 2 bed rooms for 4 people

In-room safe, desk, blackout drapes, iron/ironing board

Ocean 2 bed rooms for 4 people

  • 62 sq m
  • Sea view
  • Sleeps 4
  • 4 Large Twin Beds

View all photos for Ocean Premier Room for 2 people

In-room safe, desk, blackout drapes, iron/ironing board

Ocean Premier Room for 2 people

  • 44 sq m
  • Ocean view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Ocean 2 bed rooms for 6 people

In-room safe, desk, blackout drapes, iron/ironing board

Ocean 2 bed rooms for 6 people

  • 62 sq m
  • Sea view
  • Sleeps 6
  • 4 Large Twin Beds and 2 Twin Futons

View all photos for Ocean Premier Room for 3 people

In-room safe, desk, blackout drapes, iron/ironing board

Ocean Premier Room for 3 people

  • 44 sq m
  • Sea view
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Bed

View all photos for Maisonette Suite for 5 people

In-room safe, desk, blackout drapes, iron/ironing board

Maisonette Suite for 5 people

  • 55 sq m
  • Sea view
  • Sleeps 5
  • 2 Twin Beds

View all photos for Standard Twin Room for 3 people

In-room safe, desk, blackout drapes, iron/ironing board

Standard Twin Room for 3 people

  • 44 sq m
  • Ocean view
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Bed

View all photos for Standard Twin Room for 2 people

In-room safe, desk, blackout drapes, iron/ironing board

Standard Twin Room for 2 people

  • 44 sq m
  • Sea view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Standard Family Room for 3 people

In-room safe, desk, blackout drapes, iron/ironing board

Standard Family Room for 3 people

  • 44 sq m
  • Sea view
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Futon

View all photos for Standard Family Room for 2 people

In-room safe, desk, blackout drapes, iron/ironing board

Standard Family Room for 2 people

  • 44 sq m
  • Sea view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for High Floor Standard Twin Room for 2 people

In-room safe, desk, blackout drapes, iron/ironing board

High Floor Standard Twin Room for 2 people

  • 44 sq m
  • Sea view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Standard Family Room for 4 people

In-room safe, desk, blackout drapes, iron/ironing board

Standard Family Room for 4 people

  • 44 sq m
  • Sea view
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Futons

View all photos for High Floor Standard Family Room for 2 people

In-room safe, desk, blackout drapes, iron/ironing board

High Floor Standard Family Room for 2 people

  • 44 sq m
  • Sea view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for High Floor Standard Twin Room for 3 people

In-room safe, desk, blackout drapes, iron/ironing board

High Floor Standard Twin Room for 3 people

  • 44 sq m
  • Sea view
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Bed

View all photos for High Floor Standard Family Room for 4 people

In-room safe, desk, blackout drapes, iron/ironing board

High Floor Standard Family Room for 4 people

  • 44 sq m
  • Sea view
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Futons

View all photos for High Floor Standard Family Room for 3 people

In-room safe, desk, blackout drapes, iron/ironing board

High Floor Standard Family Room for 3 people

  • 44 sq m
  • Sea view
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Futon

View all photos for Superior Twin Room for 2 people

In-room safe, desk, blackout drapes, iron/ironing board

Superior Twin Room for 2 people

  • 44 sq m
  • Sea view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Superior Family Room for 3 people

In-room safe, desk, blackout drapes, iron/ironing board

Superior Family Room for 3 people

  • 44 sq m
  • Sea view
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Futon

View all photos for Superior Family Room for 2 people

In-room safe, desk, blackout drapes, iron/ironing board

Superior Family Room for 2 people

  • 44 sq m
  • Sea view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Superior Family Room for 5 people

In-room safe, desk, blackout drapes, iron/ironing board

Superior Family Room for 5 people

  • 44 sq m
  • Sea view
  • Sleeps 5
  • 2 Large Twin Beds and 3 Twin Futons

View all photos for Superior Family Room for 4 people

In-room safe, desk, blackout drapes, iron/ironing board

Superior Family Room for 4 people

  • 44 sq m
  • Sea view
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Futons

View all photos for High Floor Superior Family Room for 2 people

In-room safe, desk, blackout drapes, iron/ironing board

High Floor Superior Family Room for 2 people

  • 44 sq m
  • Sea view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for High Floor Superior Twin for 2 people

In-room safe, desk, blackout drapes, iron/ironing board

High Floor Superior Twin for 2 people

  • 44 sq m
  • Sea view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for High Floor Superior Family Room for 4 people

In-room safe, desk, blackout drapes, iron/ironing board

High Floor Superior Family Room for 4 people

  • 44 sq m
  • Sea view
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Futons

View all photos for High Floor Superior Family Room for 3 people

In-room safe, desk, blackout drapes, iron/ironing board

High Floor Superior Family Room for 3 people

  • 44 sq m
  • Sea view
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Futon

View all photos for Superior 2 bed rooms for 2 people

In-room safe, desk, blackout drapes, iron/ironing board

Superior 2 bed rooms for 2 people

  • 44 sq m
  • Sea view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for High Floor Superior Family Room for 5 people

In-room safe, desk, blackout drapes, iron/ironing board

High Floor Superior Family Room for 5 people

  • 44 sq m
  • Sea view
  • Sleeps 5
  • 2 Large Twin Beds and 3 Twin Futons

View all photos for Superior 2 bed rooms for 3 people

In-room safe, desk, blackout drapes, iron/ironing board

Superior 2 bed rooms for 3 people

  • 44 sq m
  • Sea view
  • Sleeps 3
  • 3 Large Twin Beds

View all photos for Superior 2 bed rooms for 5 people

In-room safe, desk, blackout drapes, iron/ironing board

Superior 2 bed rooms for 5 people

  • 44 sq m
  • Sea view
  • Sleeps 5
  • 4 Large Twin Beds and 1 Twin Futon

View all photos for Superior 2 bed rooms for 4 people

In-room safe, desk, blackout drapes, iron/ironing board

Superior 2 bed rooms for 4 people

  • 44 sq m
  • Sea view
  • Sleeps 4
  • 4 Large Twin Beds

View all photos for Superior 2 bed rooms for 6 people

In-room safe, desk, blackout drapes, iron/ironing board

Superior 2 bed rooms for 6 people

  • 44 sq m
  • Sea view
  • Sleeps 6
  • 4 Large Twin Beds and 2 Twin Futons

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About the area

Motobu

Close to the beach.At this hotel, you'll be steps from Okinawa Hanasaki Marche and within a 10-minute walk of Ocean Expo Memorial Park. Okinawa Churaumi Aquarium and Emerald Beach are also within 2 miles (3 km).

What's nearby

  • Okinawa Hanasaki Marche - 2 min walk - 0.2 km
  • Ocean Expo Memorial Park - 6 min walk - 0.6 km
  • Okinawa Churaumi Aquarium - 2 min drive - 1.8 km
  • Emerald Beach - 5 min drive - 2.7 km
  • Bise Fukugi Tree Road - 5 min drive - 2.9 km

Getting around

  • Naha Airport (OKA) - 94 min drive

Restaurants

  • ‪cafeティーダ - ‬18 min walk
  • ‪シリウス - ‬2 min drive
  • ‪フクギ屋 - ‬4 min drive
  • ‪和牛焼肉レストラン BURIBUSHI - ‬1 min walk
  • ‪Cafe Restaurant RADISH - ‬10 min walk

About this property

Hotel Mahaina Wellness Resort Okinawa

4-star hotel near Okinawa Hanasaki Marche
Hotel Mahaina Wellness Resort Okinawa offers its guests an indoor pool and a seasonal outdoor pool. There are 2 restaurants on site, as well as a snack bar/deli and a grocery/convenience store. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

A library, a terrace, and a vending machine are also featured at Hotel Mahaina Wellness Resort Okinawa. Free self parking is available.

Smoking is allowed in designated areas at this 4-star Motobu hotel.

  • 250 guestrooms or units
  • 10 levels
  • 2 buildings
  • 2 dining venues
  • Deli
  • Poolside lounge chairs
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Library
  • Convenience store
  • Terrace
  • Garden
  • Onsite shopping
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
Hotel Mahaina Wellness Resort Okinawa offers 250 air-conditioned accommodations with safes and complimentary bottled water. Rooms open to lanais. LED televisions are featured in guestrooms. Bathrooms include shower/tub combinations, slippers, bidets, and complimentary toiletries.

This Motobu hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include hair dryers and blackout drapes/curtains. In-room massages, irons/ironing boards, and change of towels can be requested. Housekeeping is provided on request.

Public bath/onsen services include an indoor public bath (no minerals). This service features separate men and women areas. The ryokan bathing area is open from 6:00 PM to 11:00 PM.

Languages

English, Japanese

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Property amenities

Family friendly

  • Crib (surcharge)
  • Grocery/convenience store
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Free extended parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: JPY 2,200 per person
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Indoor pool
  • Library
  • Seasonal outdoor pool
  • Shopping

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator

Room amenities

Entertainment

  • 32-inch LED TV

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 1:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities will be closed during the winter:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are available for JPY 3300.0 per day.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 2200 per person
  • Crib (infant bed) fee: JPY 3300.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and cash. Noise-free guestrooms cannot be guaranteed.

This property's rates are based on occupancy; all guests over 5 years of age are considered adults and are charged accordingly. Fees may be incurred if the number of guests checking in varies from the number established at booking.
Housekeeping service is provided every 2 days. Additional housekeeping service can be requested at the front desk.

We should mention

  • The seasonal pool will open in April and close in October.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Property is also known as

Hotel Mahaina Wellness Resort Okinawa
Hotel Mahaina Wellness Resort Okinawa Motobu
Mahaina Okinawa
Mahaina Wellness Okinawa
Mahaina Wellness Okinawa Motobu
Mahaina Wellness Okinawa
Hotel Mahaina Wellness Resort Okinawa Motobu
Mahaina Wellness Okinawa
Hotel Hotel Mahaina Wellness Resort Okinawa Motobu
Motobu Hotel Mahaina Wellness Resort Okinawa Hotel
Hotel Hotel Mahaina Wellness Resort Okinawa
Mahaina Wellness Okinawa Motobu
Hotel Mahaina Wellness Resort Okinawa Hotel
Hotel Mahaina Wellness Resort Okinawa Motobu
Hotel Mahaina Wellness Resort Okinawa Hotel Motobu

Hotel Mahaina Wellness Resort Okinawa Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 444 out of 1001 reviews
Rating 8 - Good. 400 out of 1001 reviews
Rating 6 - Okay. 105 out of 1001 reviews
Rating 4 - Poor. 38 out of 1001 reviews
Rating 2 - Terrible. 14 out of 1001 reviews

8.0/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Farah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place with large rooms
Stayed 3 nights in Oct 2023

10/10 Excellent

Thu

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice area close to alot of attractions in yanbaru. They give a free shuttle to the aquarium most days. Next to this resort are their newer condos which features a beautiful outdoor shopping plaza with nice shops like suisavon and amazing restaurants. We went to the seafood restaurant and it was one of the best meals we had in Japan.
Stayed 1 night in Aug 2023

8/10 Good

Masumi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
walking distance to the park, family mart and Starbucks.
Stayed 13 nights in Apr 2023

10/10 Excellent

Aldric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2023

10/10 Excellent

BESSIE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
good value hotel and close to Churaumi Aquarium
Stayed 1 night in Mar 2023

10/10 Excellent

Jake

Stayed 1 night in Nov 2022

8/10 Good

Kendra

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 1 night in Oct 2022

8/10 Good

DANUSHA MADUSANKA, Tachikawa

Stayed 2 nights in Jul 2022

8/10 Good

SHANE KEALII

Stayed 2 nights in Jul 2022

6/10 Okay

Marvin

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
J
Stayed 2 nights in Jun 2022

8/10 Good

Kazumi

Travelled with family
Liked: Cleanliness, staff & service
Nice motobu hotel
They set room temp as 25c. I was able to boost it down to 20 for a little while but then it automatically went up to 25°. I woke up several times because it was too hot in the room. Very uncomfortable for warm natured person. Actual key need to be in place in order to use electricity. Quite bothersome. They have nice pool indoor and out. Nice public bath.That made my trip as quite comfortable even though I didn’t have a good sleep. I need to mention that they have a Sister hotel side-by-side therefore some customers made a mistake to go to the wrong one. Be careful.
Stayed 1 night in May 2022

4/10 Poor

Joshua Eric, Rochester

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
This property should not have Rating it has everything is rusty and old. Pools are open one at a time The food is only Japanese and they don’t have anyone who speaks English. The shuttle only goes to the aquarium so plan for lots of taxis if you don’t have a car. We got stranded twice out dinning with no way back.
Stayed 4 nights in Apr 2022

10/10 Excellent

Wesley

Stayed 1 night in Feb 2022

10/10 Excellent

Akiko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
部屋が広くて気持ちが良かった。ベッドもとても良かった。
Stayed 1 night in Nov 2021

10/10 Excellent

Ankit

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall good. We like the hospitality
Stayed 3 nights in Oct 2021

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

10/10 Excellent

Lindsay

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
I liked & enjoyed all
Stayed 1 night in Oct 2021

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great family getaway!
We enjoyed a one-night getaway to Mahaina Wellness Resort. Our room had a beautiful view of the sea and the garden pool. The pool was the perfect temperature and so relaxing after walking around Ocean Expo Park. We opted for the breakfast buffet, which was great! They had a huge selection of drinks and food items. All in all, we were very pleased with our stay.
Stayed 1 night in Sep 2021

10/10 Excellent

Lori

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic pool, onsen included in your stay, and spacious rooms that fit the whole family.
Stayed 1 night in Sep 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location, old property but clean and decent.
Stayed 6 nights in Jul 2021

8/10 Good

Higor

Liked: Cleanliness, staff & service, property conditions & facilities
Great, but beds/mattress need improvement
It was a great stay, we got an upgrade and delicious cookies for our marriage 1 year celebration, however, I regret that there was no couple's bed (just tween beeds) and the mattress was quite hard. I also would enjoy more if we weren't in COVID prevention times. Hope I can go another time.
Stayed 1 night in Jul 2021

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, room comfort
Do not recommend run down hotel
This hotel is a run down hotel. The building have large cracks on various parts of the balcony of the rooms and building. When checkin at the front desk, staff explained the water heater for the indoor pool wasn’t working so the water in the pool is cold and no hot water for pool showers. I had called the hotel day prior before making the reservation to confirm about the indoor pool. The staff said water heater broke down this morning. More so, the room was nothing like the pictures on the website. Tatami mats were old and had a terrible mildew smell, small room too crowded for four adults, balcony had cracks and unclean. The smell of the room gave both my son and I allergies that we had to call the front desk to cancel the room and we will reserve a room at the Ala Mahaina hotel next door. The staff was understanding and was told they will provide full refund.
Stayed 1 night in Jun 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff at thr hotel are very accomodating and friendly. The manager made sure that me and my friends are staying on the same floor. We
Stayed 2 nights in May 2021

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bathhouse spa was amazing. They even supply tattoo covers for you to go in with tattoos. The children had wonderful breakfast selections and the pools are fantastic.
Stayed 2 nights in May 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities
Very nice staff and good service. Room is spacious. A good vacation resort and kids friendly environment
Stayed 4 nights in Mar 2021