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Lequ Okinawa Chatan Spa & Resort

4.0 star property
Family-friendly 4-star hotel near Sunset Beach

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Lequ Okinawa Chatan Spa & Resort

Seasonal outdoor pool, open 8:00 AM to 8:00 PM, lifeguards on site
City view from property
City view from property
City view from property
Front of property

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Breakfast available
  • Restaurant
  • Pool
  • Spa
  • Bar
    Bar
  • Room service
    Room service

Explore the area

Map
34-2 Mihama, Chatan, Okinawa, 904-0115
  • American Village
    2 min walk
  • Depot Island
    2 min walk
  • American Depot
    5 min walk
  • Naha (OKA)
    45 min drive

Room options

View all photos for Gold Suite Room with two extra beds(for 4 persons) with Private Pool |Premier Wing|

In-room safe, individually decorated, desk, laptop workspace

Gold Suite Room with two extra beds(for 4 persons) with Private Pool |Premier Wing|

  • 173 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds and 2 Twin Sofa Beds

View all photos for Gold Suite Room with three extra beds(for 5 persons) with Private Pool |Premier Wing|

In-room safe, individually decorated, desk, laptop workspace

Gold Suite Room with three extra beds(for 5 persons) with Private Pool |Premier Wing|

  • 177 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds and 3 Twin Sofa Beds

View all photos for Superior Garden View Room, Non Smoking (3 Beds)

In-room safe, individually decorated, desk, laptop workspace

Superior Garden View Room, Non Smoking (3 Beds)

  • 30 sq m
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Bed

View all photos for Superior Garden View Room, Non Smoking (4 Beds)

In-room safe, individually decorated, desk, laptop workspace

Superior Garden View Room, Non Smoking (4 Beds)

  • 30 sq m
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Beds

View all photos for Deluxe Premium Room with extra bed(for4 persons)| Premier Wing|

In-room safe, individually decorated, desk, laptop workspace

Deluxe Premium Room with extra bed(for4 persons)| Premier Wing|

  • 54 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds and 2 Twin Sofa Beds

View all photos for Gold Suite Room with Private Pool |Premier Wing|

In-room safe, individually decorated, desk, laptop workspace

Gold Suite Room with Private Pool |Premier Wing|

  • 177 sq m
  • City view
  • Sleeps 2
  • 2 Double Beds

View all photos for Gold Suite Room with extra bed(for 3 persons) with Private Pool|Premier Wing|

In-room safe, individually decorated, desk, laptop workspace

Gold Suite Room with extra bed(for 3 persons) with Private Pool|Premier Wing|

  • 177 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds and 1 Twin Sofa Bed

View all photos for Garden View Twin Room, Non Smoking

Garden View Twin Room, Non Smoking

Garden View Twin Room, Non Smoking

  • 24 sq m
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Superior Garden View Room, Non Smoking (2 Beds)

In-room safe, individually decorated, desk, laptop workspace

Superior Garden View Room, Non Smoking (2 Beds)

  • 30 sq m
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Premier Corner Room, Non Smoking (2 Beds)

In-room safe, individually decorated, desk, laptop workspace

Premier Corner Room, Non Smoking (2 Beds)

  • 47 sq m
  • City view
  • Sleeps 2
  • 2 Double Beds

View all photos for Premier Corner Room, Non Smoking (3 Beds)

In-room safe, individually decorated, desk, laptop workspace

Premier Corner Room, Non Smoking (3 Beds)

  • 47 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds and 1 Twin Bed

View all photos for Premier Corner Room, Non Smoking (4 Beds)

In-room safe, individually decorated, desk, laptop workspace

Premier Corner Room, Non Smoking (4 Beds)

  • 47 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds and 2 Twin Beds

View all photos for Deluxe Room, Non Smoking (2 Beds)

In-room safe, individually decorated, desk, laptop workspace

Deluxe Room, Non Smoking (2 Beds)

  • 42 sq m
  • City view
  • Sleeps 2
  • 2 Double Beds

View all photos for Deluxe Room, Non Smoking (3 Beds)

In-room safe, individually decorated, desk, laptop workspace

Deluxe Room, Non Smoking (3 Beds)

  • 42 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds and 1 Twin Bed

View all photos for Deluxe Room, Non Smoking (4 Beds)

In-room safe, individually decorated, desk, laptop workspace

Deluxe Room, Non Smoking (4 Beds)

  • 42 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds and 2 Twin Beds

View all photos for Junior Suite, Non Smoking (5 Beds)

In-room safe, individually decorated, desk, laptop workspace

Junior Suite, Non Smoking (5 Beds)

  • 57 sq m
  • Partial ocean view
  • Sleeps 5
  • 2 Double Beds and 3 Twin Beds

View all photos for Ocean View Double Room, Non Smoking

Ocean View Double Room, Non Smoking | View from room

Ocean View Double Room, Non Smoking

  • 24 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Non Smoking (2 Beds)

In-room safe, individually decorated, desk, laptop workspace

Junior Suite, Non Smoking (2 Beds)

  • 57 sq m
  • Partial ocean view
  • Sleeps 2
  • 2 Double Beds

View all photos for Junior Suite, Non Smoking (3 Beds)

In-room safe, individually decorated, desk, laptop workspace

Junior Suite, Non Smoking (3 Beds)

  • 57 sq m
  • Partial ocean view
  • Sleeps 3
  • 2 Double Beds and 1 Twin Bed

View all photos for Junior Suite, Non Smoking (4 Beds)

In-room safe, individually decorated, desk, laptop workspace

Junior Suite, Non Smoking (4 Beds)

  • 57 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds and 2 Twin Beds

View all photos for Standard Twin Room, Non Smoking

Standard Twin Room, Non Smoking

Standard Twin Room, Non Smoking

  • 24 sq m
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Moderate Room with extra bed(for 3 persons)| Premier Wing|

In-room safe, individually decorated, desk, laptop workspace

Moderate Room with extra bed(for 3 persons)| Premier Wing|

  • 33 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds and 1 Twin Sofa Bed

View all photos for Premium Room | Premier Wing|

In-room safe, individually decorated, desk, laptop workspace

Premium Room | Premier Wing|

  • 37 sq m
  • City view
  • Sleeps 2
  • 2 Double Beds

View all photos for Deluxe Premium Room with extra bed(for 3 persons)| Premier Wing|

In-room safe, individually decorated, desk, laptop workspace

Deluxe Premium Room with extra bed(for 3 persons)| Premier Wing|

  • 54 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds and 1 Twin Sofa Bed

View all photos for Premium Room with extra bed(for 3 persons)| Premier Wing|

In-room safe, individually decorated, desk, laptop workspace

Premium Room with extra bed(for 3 persons)| Premier Wing|

  • 37 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds and 1 Twin Bed

View all photos for Deluxe Premium Room| Premier Wing|

In-room safe, individually decorated, desk, laptop workspace

Deluxe Premium Room| Premier Wing|

  • 54 sq m
  • City view
  • Sleeps 2
  • 2 Double Beds

View all photos for Superior Room, Non Smoking (4 Beds)

In-room safe, individually decorated, desk, laptop workspace

Superior Room, Non Smoking (4 Beds)

  • 30 sq m
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Beds

View all photos for Moderate Room | Premier Wing|

In-room safe, individually decorated, desk, laptop workspace

Moderate Room | Premier Wing|

  • 33 sq m
  • City view
  • Sleeps 2
  • 2 Double Beds

View all photos for Superior Room, Non Smoking (2 Beds)

In-room safe, individually decorated, desk, laptop workspace

Superior Room, Non Smoking (2 Beds)

  • 30 sq m
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Superior Room, Non Smoking (3 Beds)

In-room safe, individually decorated, desk, laptop workspace

Superior Room, Non Smoking (3 Beds)

  • 30 sq m
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Bed

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The price is CA $252
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CA $313 total
includes taxes & fees
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About the area

Chatan

Mihama stay.Within a 10-minute walk of this Mihama hotel, you'll find American Village and Sunset Beach. Araha Beach and Okinawa Arena are also within 3 miles (5 km).

What's nearby

  • American Village - 2 min walk - 0.2 km
  • Sunset Beach - 5 min walk - 0.5 km
  • Camp Foster - 6 min drive - 4.4 km
  • Araha Beach - 8 min drive - 2.2 km
  • Kadena Air Base - 8 min drive - 5.6 km

Getting around

  • Tedako-Uranishi Station - 15 min drive
  • Naha Airport (OKA) - 45 min drive

Restaurants

  • ‪ZHYVAGO COFFEE ROASTERY - ‬2 min walk
  • ‪JETTA BURGER MARKET - ‬6 min walk
  • ‪VONGO & ANCHOR - ‬6 min walk
  • ‪Cafe & Bar - ‬1 min walk
  • ‪牛骨琉球ラーメンmarumaro - ‬1 min walk

About this property

Lequ Okinawa Chatan Spa & Resort

Family-friendly 4-star hotel near Sunset Beach
Lequ Okinawa Chatan Spa & Resort offers its guests hot springs, a fitness center, and a seasonal outdoor pool. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A free manager's reception is offered daily. A computer station is on site and WiFi is free in public spaces.

A children's pool, spa services, and a vending machine are also featured at the family-friendly Lequ Okinawa Chatan Spa & Resort. Free self parking is available.

This 4-star Chatan hotel is smoke free.

  • 1 building
  • 229 guestrooms or units
  • 8 levels
  • Manager's reception (free)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Convenience store
  • Computer for guest use
  • Elevator
  • No smoking on site
  • Microwave in a common area
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Lequ Okinawa Chatan Spa & Resort offers 229 accommodations with safes and complimentary bottled water. Rooms open to balconies. These individually decorated accommodations include desks. 42-inch flat-screen televisions come with digital channels.

Bathrooms include shower/tub combinations, slippers, toilets with an electronic bidet, and complimentary toiletries. This Chatan hotel provides complimentary wired and wireless Internet access, with a WiFi speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Additionally, rooms include hair dryers and blackout drapes/curtains. In-room massages and irons/ironing boards can be requested. Housekeeping is provided on request.

Guests can pamper themselves by indulging in the onsite spa services. There are 2 treatment rooms. Services include massages.

There are indoor hot springs open between 3:00 PM and midnight. The temperature in the hot springs is set to 104°F.

Languages

English, Japanese, Korean

Property amenities

Family friendly

  • Children's pool
  • Children's toys
  • Grocery/convenience store
  • Laundry facilities
  • Pool toys
  • Refrigerator
  • Seasonal outdoor pool
  • Stroller

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Height restrictions apply for onsite parking

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10:30 AM: JPY 2200 for adults and JPY 1100 for children
  • 1 restaurant
  • 1 poolside bar and 1 bar
  • Free daily reception
  • Room service available

Things to do

  • Bike parking
  • Children's pool
  • Fitness center
  • Hot springs
  • Lifeguards on site
  • Seasonal outdoor pool
  • Shopping mall
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Visual alarms in hallways
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs available on site

Room amenities

Entertainment

  • 42-inch flat-screen TV
  • Digital channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Heating (climate-controlled)

Bathroom

  • Electronic bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/tub combination
  • Toilet paper
  • Towels

Food and drink

  • Electric kettle
  • Free bottled water
  • Free tea bags/instant coffee
  • Refrigerator

More

  • Desk
  • Electrical adapters/chargers
  • In-room massage
  • Individually decorated
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Safe
  • Slippers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: JPY 1000
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: JPY 1000

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
This property's breakfast venue in the main building will be closed on June 17-20, 2024, due to renovation. The breakfast venue will be available in the annex building from 6-10:30 AM during this time. Guests can expect to hear construction-related noise.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 2200 for adults and JPY 1100 for children
  • Early check-in fee: JPY 1000 (subject to availability)
  • Late check-out fee: JPY 1000 (subject to availability)
  • Pool fee: JPY 2000 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Property Registration Number 中部保第R1-285号

We should mention

  • The seasonal pool will open March 20 and close January 31.
  • Pool access available from 8:00 AM to 8:00 PM.
  • Hot springs access available from 3:00 PM to midnight.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Guests with tattoos are not able to use the onsite public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Lequ Okinawa Chatan & Chatan
Lequ Okinawa Chatan Spa Resort
Lequ Okinawa Chatan Spa & Resort Hotel
Lequ Okinawa Chatan Spa & Resort Chatan
Lequ Okinawa Chatan Spa & Resort Hotel Chatan

Lequ Okinawa Chatan Spa & Resort Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 662 out of 911 reviews" "
Rating 8 - Good. 196 out of 911 reviews" "
Rating 6 - Okay. 34 out of 911 reviews" "
Rating 4 - Poor. 7 out of 911 reviews" "
Rating 2 - Terrible. 12 out of 911 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

4/10 Poor

Kaveh

Stayed 3 nights in Jul 2024

10/10 Excellent

Corlice Camille

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very nice and helpful. Location was close to lots of shopping. I felt very safe. The only issue I had was the bed was very hard. I woke up sore every day! I’m thinking it may be Japanese style of bedding but it was a zero out of 10…
Stayed 5 nights in Jul 2024

8/10 Good

Cherre

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

MARIAM

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When we arrived checkin was easy and all! Due to the heat and humid there was just a weird scent around the hallways ! Pool use is for a fee fyi but they’ll give you tickets to use the onsen! Onsen and pool areas are usually empty! They have a beautiful full bar! Only giving 4 stars because on the second day we had set up cleaning our room at 12 pm , we were out by 11:30 pm and came back 1:40pm and our room hadn’t been cleaned yet which we had to forego.
Stayed 3 nights in Jul 2024

10/10 Excellent

Cynthia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice hotel with a wonderful pool overlooking the American Village and a great pool bar.
Stayed 4 nights in Jul 2024

10/10 Excellent

Rosanna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay for the most part. The only things that I would say were a bit of inconvenience was you had to pay to use the pool daily per person and when you stay in the Premier building it is a walk to the main building.
Stayed 13 nights in Jun 2024

10/10 Excellent

David

One night in paradise
Our room with a private pool was absolutely amazing. Front desk was very helpful. I can’t say enough about our stay one of the highlights of our trip.
Stayed 1 night in Jul 2024

10/10 Excellent

Ishiguro

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

May Joy D.

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was amazing. From the front desk who helps us get a taxi to helping us ship our luggage’s to the next hotel. Best breakfast.
Stayed 3 nights in Jun 2024

10/10 Excellent

Beth, Franklin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome stay
Stayed 4 nights in Jun 2024

6/10 Okay

Naeko

Travelled with family
Liked: Cleanliness, staff & service, amenities
The rooms are on the smallish side and are poorly designed (very narrow rooms). Bathroom sink is outside the bathroom. The bed is at a 90 degree angle from the TV making watching TV from bed very uncomfortable. Mattresses are very hard and uncomfortable. On the plus side, it was quiet and there were eating places nearby. Staff was first rate.
Stayed 7 nights in Jun 2024

8/10 Good

Sharon

Stayed 2 nights in Jun 2024

10/10 Excellent

LISA

Travelled with family, Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Everything was great!
Stayed 7 nights in Jun 2024

10/10 Excellent

Victoria

Stayed 4 nights in Jun 2024

6/10 Okay

Meba

Travelled with family
Disliked: Amenities, property conditions & facilities
For the price I expected elegance
Stayed 1 night in Jun 2024

10/10 Excellent

Hong Eun

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved everything except that we wished that then water was warm in the swimming pool.
Stayed 1 night in Mar 2024

10/10 Excellent

Rob

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Jun 2024

10/10 Excellent

Connel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the nicest hotels in American village
Stayed 7 nights in Jun 2024

8/10 Good

Foong

Liked: Cleanliness, staff & service, property conditions & facilities
The pillow is too thin n soft
Stayed 2 nights in Jun 2024

8/10 Good

Adam

Travelled with family
Liked: Cleanliness, staff & service
Enjoyed the stay.
Location is excellent, right in the heart of Mihama and American Village, and surprisingly parking is free. The hotel is in good condition. The pool and pool deck looked very nice but we didn't have a chance to use it. A convenience store in the lobby is very convenient. Room, hallways, beds, etc., all were fine. Bathroom was a touch small and the carpet in the room could be part of the reason the room had a damp feel to it.
Stayed 3 nights in May 2024

10/10 Excellent

mandy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was in a great location close to tons of dining, shopping and entertainment. The rooms were quite spacious for Japan. We didn't like that they charged $20 pp to use the pool This was our first time in Okinawa and sadly it rained most of the time. Thankfully we were in this area and had stuff to do. If you're wanting to explore the island rent a car.
Stayed 4 nights in May 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall Stay
The infinity pool was 2,000 yen per person to use and was an amazing experience! The rooms were very clean and gorgeous balcony view overall would definitely recommend for couples. There is also a free parking garage
Stayed 2 nights in May 2024

10/10 Excellent

Meredith

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely resort! Lots of very attentive staff, check in was easy, our room was massive, two large beds very comfortable. Lovely spacious bathroom with a large bath. There is an airport bus which goes to the hotel along a route of other hotels, you can also take this bus back to the airport you can buy tickets from the hotel desk! The bus is the Okinawa Bus airport limousine AREA A. Breakfast has plenty of options both western and Japanese, we really enjoyed trying the Okinawa specialties at the breakfast buffet. There is an onsen/hot spring which is free to use. There is also a pool area on the top floor, although it is paid (¥2000 pp p/day), it was so lovely! Great places to sit and lounge for the day, nice and quiet. There is a bar / restaurant that opens at about 5 and you can drink and eat by the pool. Before then you can take your own food/drinks. We also has our luggage delivered here from our previous hotel and they received it no problem. We felt so relaxed after our stay here. Thank you!
Stayed 5 nights in May 2024

6/10 Okay

bettie

Liked: Cleanliness, amenities, property conditions & facilities
The hotel itself is very nice and clean but there was one worker (didn’t catch her name) who was very snotty and seemed to have an attitude towards Americans. I had booked a double room by accident and was given a smaller room and was promised a refund of the Extra money from the other room and when I checked out they said we don’t give refunds so I won’t be returning for a stay the rooms were nice but had a weird crab smell that wouldn’t go away
Stayed 5 nights in May 2024

10/10 Excellent

Hiromi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room we stayed in was very spacious with warm hard wood floors and made us feel at home. We loved the bath in the room has natural hot springs! Sunset from the roof top pool was exceptional! I’d pick this hotel every time I’m in Chatan.
Stayed 2 nights in Apr 2024